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<DIV>The only issues I’ve had lately is the difficulty in getting times I
request when scheduling. The few rides I’ve had have been within the
window.</DIV>
<DIV>As always I suggest if/when you have any issues with TARC3 or their
contractors you are not satisfied with you call the TARC3 reservation line,
560-0333 & file a complaint. </DIV>
<DIV>If you do not hear a response from TARC about your complain within the time
they allow...call back & ask about your complaint. Make sure you have
the date, time & persons name who took our original complaint.</DIV>
<DIV> </DIV>
<DIV>Believe me I’m not defending TARC3, but let’s keep in mind the time of
year. During the winter onths ridership goes up, there are more vehicle
issues, traffic is worse & yes, the number of drivers are sometimes less due
to illness & season. </DIV>
<DIV>I know it’s a pain but try scheduling your appointment times a few minutes
earlier & give yourself more time to reach your destination. </DIV>
<DIV>Pack your patience & smiles!</DIV>
<DIV>Nickie</DIV>
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<DIV style="font-color: black"><B>From:</B> <A title=nfbk@nfbnet.org
href="mailto:nfbk@nfbnet.org">Kayla.penny--- via Nfbk</A> </DIV>
<DIV><B>Sent:</B> Thursday, December 04, 2014 2:54 PM</DIV>
<DIV><B>To:</B> <A title=nfbk@nfbnet.org href="mailto:nfbk@nfbnet.org">NFB of
Kentucky Internet Mailing List</A> </DIV>
<DIV><B>Subject:</B> [Nfbk] TARC 3</DIV></DIV></DIV>
<DIV> </DIV></DIV>
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<P>Hi everyone,<BR></P>
<P> </P>
<P>Is something odd going on with TARC 3? I've seen at least six Facebook
posts in the last 48 hours where people have said that TARC 3 has been extremely
late or hasn't shown up at all. In one instance someone was actually "no
showed" because TARC3 was so late they had to take Lyft and when TARC3 finally
showed up, well out of their window, they were given a no show. I know
TARC3 is unreliable at times, but this seems like an awful lot of example
concentrated together. Has something changed in terms of management or
drivers that I've missed? Everyone has called and complained to TARC, but
besides telling them to follow up, I'm not really sure what else to tell people,
if anything.<BR></P>
<P> </P>
<P>Katie <BR></P></DIV>
<P>
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