<html><head><meta http-equiv="content-type" content="text/html; charset=utf-8"></head><body dir="auto"><div>Good morning!</div><div>I am forwarding you a TARC update that I received.</div><div>Cathy<br><br>Sent from my iPhone</div><div><br>Begin forwarded message:<br><br></div><blockquote type="cite"><div><b>From:</b> Eddie Driskell <<a href="mailto:craven707@bellsouth.net">craven707@bellsouth.net</a>><br><b>Date:</b> May 21, 2015 at 6:06:42 PM EDT<br><b>To:</b> "Earl E. Driskell" <<a href="mailto:earl.driskell2@jefferson.kyschools.us">earl.driskell2@jefferson.kyschools.us</a>>, Cathy Jackson <<a href="mailto:cathyj1949@gmail.com">cathyj1949@gmail.com</a>>, "John D. Condron" <<a href="mailto:john.condron@jefferson.kyschools.us">john.condron@jefferson.kyschools.us</a>>, Lisa Macpherson <<a href="mailto:lmvision06@aol.com">lmvision06@aol.com</a>>, Marilyn Fuhrman <<a href="mailto:mmfuhrman@bellsouth.net">mmfuhrman@bellsouth.net</a>><br><b>Subject:</b> <b>Fw: Farebox Update - TARC</b><br><b>Reply-To:</b> Eddie Driskell <<a href="mailto:craven707@bellsouth.net">craven707@bellsouth.net</a>><br><br></div></blockquote><blockquote type="cite"><div><div style="color:#000; background-color:#fff; font-family:verdana, helvetica, sans-serif;font-size:16px"><div id="yui_3_16_0_1_1432245379624_7053"><span></span></div><div id="yui_3_16_0_1_1432245379624_7055" class="qtdSeparateBR"><div id="yui_3_16_0_1_1432245379624_7815">Hi guys. I just got this email from TARC today. Thought you might be interested. <br></div><div id="yui_3_16_0_1_1432245379624_7816"><br></div><div id="yui_3_16_0_1_1432245379624_7817">Eddie</div><div id="yui_3_16_0_1_1432245379624_7818"><br></div><br></div> <div style="display: block;" id="yui_3_16_0_1_1432245379624_7323" class="yahoo_quoted"> <div id="yui_3_16_0_1_1432245379624_7322" style="font-family: verdana, helvetica, sans-serif; font-size: 16px;"> <div id="yui_3_16_0_1_1432245379624_7321" style="font-family: HelveticaNeue, Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif; font-size: 16px;"> <div id="yui_3_16_0_1_1432245379624_7324" dir="ltr"> <font face="Arial" size="2"> On Thursday, May 21, 2015 9:32 AM, Transit Authority Of River City <<a href="mailto:info@ridetarc.org">info@ridetarc.org</a>> wrote:<br> </font> </div> <br><br> <div id="yui_3_16_0_1_1432245379624_7320" class="y_msg_container"><div id="yiv5739879455"><div id="yui_3_16_0_1_1432245379624_7319"><div></div><center id="yui_3_16_0_1_1432245379624_7318"><table border="0" cellpadding="0" cellspacing="0" width="600"> <tbody><tr> <td align="center" width="100%"> <font color="#444444" face="verdana" size="1"> To view this email as a web page, go <a rel="nofollow" target="_blank" href="http://cl.exct.net/?ju=fe2b107374610674741778&ls=fdbb157571670d7a761074716c&m=ff2a13757c64&l=fec61c767160067c&s=fdf015787066027d7d177772&jb=ffcf14&t="> here.</a><br> </font> </td> </tr> </tbody></table> </center><div></div><table id="yui_3_16_0_1_1432245379624_7827" align="center" bgcolor="#ffffff" border="4" cellpadding="0" cellspacing="0" width="600"><tbody id="yui_3_16_0_1_1432245379624_7826"><tr id="yui_3_16_0_1_1432245379624_7825"><td id="yui_3_16_0_1_1432245379624_7824">
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<td id="yui_3_16_0_1_1432245379624_7837" align="left" valign="top"><table id="yui_3_16_0_1_1432245379624_7836" bgcolor="" border="0" cellpadding="0" cellspacing="0" width="100%"><tbody id="yui_3_16_0_1_1432245379624_7835"><tr id="yui_3_16_0_1_1432245379624_7834"><td id="yui_3_16_0_1_1432245379624_7833"><table id="yui_3_16_0_1_1432245379624_7832" bgcolor="#ffffff" border="0" cellpadding="5" cellspacing="0" width="100%"><tbody id="yui_3_16_0_1_1432245379624_7831"><tr id="yui_3_16_0_1_1432245379624_7830"><td id="yui_3_16_0_1_1432245379624_7829" style="font-family:Arial;font-size:13px;"><font face="Arial" size="2"><img data-id="34258da8-3bed-1e2b-7b32-ee6aeeea5117" id="yiv5739879455image-placeholder" src="http://image.exct.net/lib/ff2a13757c64/m/1/MyTARC_Button.jpg" style="margin:0px;" title="MyTARC_Button" alt="MyTARC_Button" align="right" border="0"></font><div class="yiv5739879455MsoNormal" style="font-family:Arial;font-size:13px;margin-bottom:10pt;text-align:center;line-height:115%;" align="center"></div>
<div style="text-align:left;"><font face="Arial, sans-serif" size="6"><span style="line-height:14.950000762939453px;"><b>MyTARC Collection <br><br>System Update </b></span></font></div><div style="font-family:Arial;font-size:13px;"></div><div id="yui_3_16_0_1_1432245379624_7828" class="yiv5739879455MsoNormal" style="font-family:Arial;font-size:13px;margin-bottom:10pt;line-height:115%;"><span style="font-size:12.0pt;line-height:115%;" lang="EN">TARC is progressing towards the implementation of a new
smart-card enabled <a rel="nofollow" target="_blank" href="http://cl.exct.net/?ju=fe2a107374610674741779&ls=fdbb157571670d7a761074716c&m=ff2a13757c64&l=fec61c767160067c&s=fdf015787066027d7d177772&jb=ffcf14&t=" title="fare collection system, called MyTARC,">fare collection system, called MyTARC,</a> aboard all its buses
by late summer 2015. </span></div><div id="yui_3_16_0_1_1432245379624_7848" class="yiv5739879455MsoNormal" style="font-family:Arial;font-size:13px;margin-bottom:10pt;line-height:115%;"><span id="yui_3_16_0_1_1432245379624_7847" style="font-size:12.0pt;line-height:115%;" lang="EN">Executive Director J. Barry Barker said, however, that
three critical components necessary to the system's success still need to be
addressed and improved prior to the launch of MyTARC: training; testing and
public education. </span></div><div class="yiv5739879455MsoNormal" style="font-family:Arial;font-size:13px;margin-bottom:10pt;line-height:115%;"><span style="font-size:12.0pt;line-height:115%;" lang="EN">Within the last week, coach operators and road
supervisors began training on how to use the system. Training will continue
until all operators have the opportunity to become familiar with it, Barker
said. </span></div><div class="yiv5739879455MsoNormal" style="font-family:Arial;font-size:13px;margin-bottom:10pt;line-height:115%;"><span style="font-size:12.0pt;line-height:115%;" lang="EN">Conflict resolution training will also be provided to
coach operators prior to launch. "It's important to give our operators the
training they need to help settle any misunderstandings relating to the new
fareboxes in a safe, peaceful manner," Barker said. </span></div><div class="yiv5739879455MsoNormal" style="font-family:Arial;font-size:13px;margin-bottom:10pt;line-height:115%;"><span style="font-size:12.0pt;line-height:115%;" lang="EN">Last week, TARC staff began testing the system. Later
this month the testing phase will expand to include a pilot program with new
fareboxes installed on several buses that will travel on local and express
routes. The pilot program is expected to begin in late May and last through at
least June. <br>
<br>
Additionally, a substantial public information effort ensuring TARC riders will
have the most current, accurate information on how to use all facets of the
system will take place prior to the launch. That effort will likely include
public meetings, mobile demonstrations, information distributed aboard all TARC
coaches, at TARC's website, through the agency's stakeholders and via social media.
</span></div><div class="yiv5739879455MsoNormal" style="font-family:Arial;font-size:13px;margin-bottom:10pt;line-height:115%;"><span style="font-size:12.0pt;line-height:115%;" lang="EN">Barker said that component is maybe the most critical of
all. </span></div><div class="yiv5739879455MsoNormal" style="font-family:Arial;font-size:13px;margin-bottom:10pt;line-height:115%;"><span style="font-size:12.0pt;line-height:115%;" lang="EN">"We will be sure our customers have ample advance notice
so they can prepared for the change, have their questions answered and concerns
heard so there's a smooth transition," he said. "While MyTARC's debut is
approaching, I want to assure everyone it won't happen until we're sure it's
ready to be successful." </span></div><div class="yiv5739879455MsoNormal" style="font-family:Arial;font-size:13px;margin-bottom:10pt;line-height:115%;"><span style="font-size:12.0pt;line-height:115%;" lang="EN">TARC's current fare collection system is more than 15
years old, requires significant maintenance, and only accepts paper tickets and
cash. The new system will allow customers to reload a card with value online
for long-term use, and provide quick, "tap and go" boarding on TARC buses. Cash
-exact fare only - will remain a payment option for regular single rides, but
TARC will no longer be offering paper transfers. </span></div><div class="yiv5739879455MsoNormal" style="font-family:Arial;font-size:13px;margin-bottom:10pt;line-height:115%;"><span style="font-size:12.0pt;line-height:115%;" lang="EN">Those using a MyTARC Card will receive a free transfer
for up to two hours after their initial boarding. Fares will not increase under
the new plan - those using a pre-loaded card will ride for $1.50 and receive a
transfer, just as they do currently. TARC will make the cards available for
purchase online and at TARC locations, and is seeking to increase its
distribution network through the utilization of retail outlets. </span></div><div class="yiv5739879455MsoNormal" style="font-family:Arial;font-size:13px;margin-bottom:10pt;line-height:115%;"><span style="font-size:12.0pt;line-height:115%;" lang="EN">For more information on the fare collection system,
please visit <a rel="nofollow" target="_blank" href="http://cl.exct.net/?ju=fe32107374610674741070&ls=fdbb157571670d7a761074716c&m=ff2a13757c64&l=fec61c767160067c&s=fdf015787066027d7d177772&jb=ffcf14&t=">www.ridetarc.org</a> or <a rel="nofollow" target="_blank" href="http://cl.exct.net/?ju=fe31107374610674741071&ls=fdbb157571670d7a761074716c&m=ff2a13757c64&l=fec61c767160067c&s=fdf015787066027d7d177772&jb=ffcf14&t=" title="click here">click here</a>. </span></div><div id="yiv5739879455text-placeholder" style="font-family:Arial;font-size:13px;margin-top:0px;margin-bottom:0px;">
</div><div class="yiv5739879455MsoNormal" style="font-family:Arial;font-size:13px;"><span style="font-size:12.0pt;" lang="EN">"It is crucial that we not rush into this," Barker said.
"It still looks like we'll be operating the new system this summer contingent
on a successful training and testing period. Stay tuned." </span><span style="font-size:12.0pt;"></span></div></td></tr></tbody></table></td></tr></tbody></table></td>
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This email was sent to: <b><a href="mailto:craven707@bellsouth.net">craven707@bellsouth.net</a></b><br><br>
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This email was sent by: Transit Authority of River City (TARC)<br>
1000 West Broadway Louisville, KY 40203
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