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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link="#0563C1" vlink="#954F72"><div class=WordSection1><p class=MsoNormal><span style='color:#1F497D'>Good Afternoon, Everyone:<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>FYI.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Todd<o:p></o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Ashland Coalition for Workforce Diversity [mailto:ASHLAND-COALITI@LSV.UKY.EDU] <b>On Behalf Of </b>Wheeler, Carolyn<br><b>Sent:</b> Wednesday, July 19, 2017 12:23 PM<br><b>To:</b> ASHLAND-COALITI@LSV.UKY.EDU<br><b>Subject:</b> "At Your Service" - How to provide exemplary customer service to individuals with disabilities - Please view and share!!!<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Helvetica","sans-serif";color:#222222;background:white'>The Mid-Atlantic ADA Center has partnered with Storyline Motion Pictures (filmmakers of the critically acclaimed PBS documentary Lives Worth Living, and curators of the Disability Rights Museum on Wheels), to produce this dynamic new <b>twenty minute</b> customer service film “at your service". It addresses best practices and features national disability leaders offering insights, tips and recommendations on <b>how to provide exemplary customer service to individuals with</b> <b>disabilities</b>. We invite you to view our 20-minute film in its full length or as the brief Preview. For additional tips, and resources, and information visit</span><span style='font-size:12.0pt;font-family:"Arial","sans-serif";color:black'><a href="http://www.adainfo.org/" target="_blank"><span style='font-family:"Helvetica","sans-serif";color:#AA1E22;background:white;text-decoration:none'> www.adainfo.org</span></a><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Arial","sans-serif";color:black'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Arial","sans-serif";color:black'>Please feel free to share this link. The link contains multiple options for viewing including a 2minute preview as well as access to the 20 minute version (recommended).<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Arial","sans-serif";color:black'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Arial","sans-serif";color:black'><a href="http://www.adahospitality.org/at-your-service#skip-to-content-target"><span style='color:#6666CC'>Video Link to At Your Service</span></a><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Arial","sans-serif";color:black'><o:p> </o:p></span></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Lucida Bright","serif"'>Carolyn B. Wheeler, M.S. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Lucida Bright","serif"'>Human Deveopment Institute<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Lucida Bright","serif"'>University of Kentucky<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Lucida Bright","serif"'>1525 Bull Lea Rd., Suite #160<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Lucida Bright","serif"'>Lexington, KY 40511<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Lucida Bright","serif"'>859-218-5970<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Lucida Bright","serif"'><a href="http://www.hdi.uky.edu/">www.hdi.uky.edu</a><o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><img border=0 width=217 height=44 id="Picture_x0020_1" src="cid:image001.jpg@01D30089.D03D1560" alt="Human Development Institute"><o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></p><div class=MsoNormal align=center style='text-align:center'><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><hr size=2 width="100%" align=center></span></div><p align=center style='text-align:center'>To unsubscribe from the ASHLAND-COALITI list, click the following link:<br><a href="http://lsv.uky.edu/scripts/wa.exe?TICKET=NzM2NTU5IHRvZGRlLnN0ZXBoZW5zQFdJTkRTVFJFQU0uTkVUIEFTSExBTkQtQ09BTElUSe0O6Myv1Gst&c=SIGNOFF" target="_blank">http://lsv.uky.edu/scripts/wa.exe?TICKET=NzM2NTU5IHRvZGRlLnN0ZXBoZW5zQFdJTkRTVFJFQU0uTkVUIEFTSExBTkQtQ09BTElUSe0O6Myv1Gst&c=SIGNOFF</a> <o:p></o:p></p></div></body></html>