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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link="#0563C1" vlink="#954F72" style='word-wrap:break-word'><div class=WordSection1><p class=MsoNormal>TARC Updates:<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>(1). Mask Requirements:<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Per The TARC website, the wearing of masks remain a requirement until September 13 per the TSA Security Directive 1582/84-21-01.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>(2). We Need To Hear From You! <o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>TARC has responded to the complaints received by sending a letter both via text message and printed copy by mail to TARC3 passengers. In short, the letter appears to show TARC recognizes that issues exist and are working toward resolving them. While the letter focuses on driver shortages as the main issue, we know that other problems can and do occur as a result of various factors surrounding training and safety. With TARC committing to improve the quality of service it is essential that we ensure they will deliver. Please send any and all complaints so we can verify if TARC keeps the promise to restore confidence in the service and fulfil its obligations. Now more than ever, your feedback is requested. Help us by reporting issues promptly both to TARC and using the methods outlined here. <o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>(3). New way to Report Concerns:<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Recognizing that Facebook allows for information to be quickly shared and to reach the broadest audience possible, after filing a complaint with TARC you also may send them to the hashtag #tarc3trouble. This will allow for all issues relating to TARC3 and fixed route services to be catalogued in one place and shared as appropriate. Alternatively please send your complaints to TARC advocacy inbox at the email address: tarcadvocacy@gmail.com . The survey remains available for those who have not yet completed it to record issues with TARC at the link: <a href="https://forms.office.com/Pages/ResponsePage.aspx?id=TX9812fXH0a2JQYoeS6eKsaGT7Jw8qtIocAY2-Cj-65UNDlDRzlDQkM0TzBRWFRQRktERU4xWjc0Qi4u">https://forms.office.com/Pages/ResponsePage.aspx?id=TX9812fXH0a2JQYoeS6eKsaGT7Jw8qtIocAY2-Cj-65UNDlDRzlDQkM0TzBRWFRQRktERU4xWjc0Qi4u</a><o:p></o:p></p></div></body></html>