[Nfbktad] Microsoft Offers New Service For The Disabled Computer User

[Todd]

Thanks! Sounds good to me, Tonia. I'll add it to the resource page.

Cheers,

Todd

-----Original Message-----
From: Nfbktad [mailto:nfbktad-bounces at nfbnet.org] On Behalf Of Gatton, Tonia
(OFB-LV)
Sent: Monday, September 09, 2013 8:32 AM
Subject: [Nfbktad] Microsoft Offers New Service For The Disabled Computer
User

Potentially good resource.  All I know about it though is what I read in the
email pasted below from a tech list.

Tonia



From: John Reil
Sent: Thursday, September 05, 2013 10:12 AM I wanted to write to the list to
pass on some info which I believe will be helpful to blind people
everywhere. Microsoft has a new program in which technitions fix computers
for people with disabilities. It is a free program. They started it in
January. The people there will remote into a computer, and fix issues you
might have.
I know this from personal experience. Let me tell you guys why.
I have a desktop computer which was very sick indeed. There was carruption
in windows, and the registry. I had so many issues with it, I can't list
them all. After 20 hours of tireless work on there part I am pleased to say
that it is completely fixed, and it runs like new. They did not want to
reinstall windows, so they sent me a copy of windows 7 free of charge. They
did what they call a install and repair which left all my data in tact. The
technition went in and fixed the registry, and so many other things. I am so
pleased, and I thought I'd pass this on to you guys for future reference.
They asked me to promote the program since it was new, and people didn't
know about it yet. Even my instructor did not know. I went through training
for jaws, office, and other things for customer service work.
Well enough rambling from me. Here is the number to there service center. It
is 1 800 936-5900. I hope this info helps.
Sincerely,
John Reil,




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