<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:x="urn:schemas-microsoft-com:office:excel" xmlns:p="urn:schemas-microsoft-com:office:powerpoint" xmlns:a="urn:schemas-microsoft-com:office:access" xmlns:dt="uuid:C2F41010-65B3-11d1-A29F-00AA00C14882" xmlns:s="uuid:BDC6E3F0-6DA3-11d1-A2A3-00AA00C14882" xmlns:rs="urn:schemas-microsoft-com:rowset" xmlns:z="#RowsetSchema" xmlns:b="urn:schemas-microsoft-com:office:publisher" xmlns:ss="urn:schemas-microsoft-com:office:spreadsheet" xmlns:c="urn:schemas-microsoft-com:office:component:spreadsheet" xmlns:odc="urn:schemas-microsoft-com:office:odc" xmlns:oa="urn:schemas-microsoft-com:office:activation" xmlns:html="http://www.w3.org/TR/REC-html40" xmlns:q="http://schemas.xmlsoap.org/soap/envelope/" xmlns:rtc="http://microsoft.com/officenet/conferencing" xmlns:D="DAV:" xmlns:Repl="http://schemas.microsoft.com/repl/" xmlns:mt="http://schemas.microsoft.com/sharepoint/soap/meetings/" xmlns:x2="http://schemas.microsoft.com/office/excel/2003/xml" xmlns:ppda="http://www.passport.com/NameSpace.xsd" xmlns:ois="http://schemas.microsoft.com/sharepoint/soap/ois/" xmlns:dir="http://schemas.microsoft.com/sharepoint/soap/directory/" xmlns:ds="http://www.w3.org/2000/09/xmldsig#" xmlns:dsp="http://schemas.microsoft.com/sharepoint/dsp" xmlns:udc="http://schemas.microsoft.com/data/udc" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:sub="http://schemas.microsoft.com/sharepoint/soap/2002/1/alerts/" xmlns:ec="http://www.w3.org/2001/04/xmlenc#" xmlns:sp="http://schemas.microsoft.com/sharepoint/" xmlns:sps="http://schemas.microsoft.com/sharepoint/soap/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:udcs="http://schemas.microsoft.com/data/udc/soap" xmlns:udcxf="http://schemas.microsoft.com/data/udc/xmlfile" xmlns:udcp2p="http://schemas.microsoft.com/data/udc/parttopart" xmlns:wf="http://schemas.microsoft.com/sharepoint/soap/workflow/" xmlns:dsss="http://schemas.microsoft.com/office/2006/digsig-setup" xmlns:dssi="http://schemas.microsoft.com/office/2006/digsig" xmlns:mdssi="http://schemas.openxmlformats.org/package/2006/digital-signature" xmlns:mver="http://schemas.openxmlformats.org/markup-compatibility/2006" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns:mrels="http://schemas.openxmlformats.org/package/2006/relationships" xmlns:spwp="http://microsoft.com/sharepoint/webpartpages" xmlns:ex12t="http://schemas.microsoft.com/exchange/services/2006/types" xmlns:ex12m="http://schemas.microsoft.com/exchange/services/2006/messages" xmlns:pptsl="http://schemas.microsoft.com/sharepoint/soap/SlideLibrary/" xmlns:spsl="http://microsoft.com/webservices/SharePointPortalServer/PublishedLinksService" xmlns:Z="urn:schemas-microsoft-com:" xmlns:st="" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=us-ascii">
<meta name=Generator content="Microsoft Word 12 (filtered medium)">
<style>
<!--
/* Font Definitions */
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:Tahoma;
panose-1:2 11 6 4 3 5 4 4 2 4;}
@font-face
{font-family:"Calisto MT";
panose-1:2 4 6 3 5 5 5 3 3 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman","serif";}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
p.MsoAutoSig, li.MsoAutoSig, div.MsoAutoSig
{mso-style-priority:99;
mso-style-link:"E-mail Signature Char";
margin:0in;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman","serif";}
p
{mso-style-priority:99;
mso-margin-top-alt:auto;
margin-right:0in;
mso-margin-bottom-alt:auto;
margin-left:0in;
font-size:12.0pt;
font-family:"Times New Roman","serif";}
span.E-mailSignatureChar
{mso-style-name:"E-mail Signature Char";
mso-style-priority:99;
mso-style-link:"E-mail Signature";
font-family:"Calibri","sans-serif";}
span.emailstyle18
{mso-style-name:emailstyle18;
font-family:"Tahoma","sans-serif";
color:blue;
font-weight:normal;
font-style:normal;
text-decoration:none none;}
span.emailstyle19
{mso-style-name:emailstyle19;
font-family:"Tahoma","sans-serif";
color:blue;
font-weight:normal;
font-style:normal;
text-decoration:none none;}
span.emailstyle20
{mso-style-name:emailstyle20;
font-family:"Times New Roman","serif";
color:windowtext;
font-weight:normal;
font-style:normal;}
span.EmailStyle23
{mso-style-type:personal;
font-family:"Arial","sans-serif";
color:navy;}
span.EmailStyle24
{mso-style-type:personal;
font-family:"Arial","sans-serif";
color:navy;}
span.EmailStyle25
{mso-style-type:personal;
font-family:"Times New Roman","serif";
color:#403152;
font-weight:normal;
font-style:normal;
text-decoration:none none;}
span.EmailStyle26
{mso-style-type:personal-reply;
font-family:"Calibri","sans-serif";
color:#1F497D;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;}
@page Section1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.Section1
{page:Section1;}
-->
</style>
<!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang=EN-US link=blue vlink=purple>
<div class=Section1>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>This is a very important survey. I hope you will take the time
to fill it out if it applies to you.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Thanks,<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Melissa<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Mollyne Honor
[mailto:mrhonor@LBPH.LIB.MD.US] <br>
<b>Sent:</b> Monday, May 11, 2009 3:47 PM<br>
<b>To:</b> LBPH_INFO-L@LISTSRV.MSDE.STATE.MD.US<br>
<b>Subject:</b> Survey for MTA Mobility paratransit riders<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Tahoma","sans-serif";
color:blue'>Greetings from Maryland Disability Law Center! We need MTA
Mobility paratransit riders to tell us about telephone hold times, missed trips
and no-shows, so we developed an on-line survey to try to get information
quickly and hope many people will respond. We need this information as
soon as possible, though you can continue to respond to the survey until the
end of June if you have new incidents to report. </span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Tahoma","sans-serif";
color:blue'> </span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Tahoma","sans-serif";
color:blue'>Answers to this survey will help MDLC represent the class of
paratransit riders in the lawsuit, but we urge you to act quickly, before the
settlement agreement comes to an end. </span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Tahoma","sans-serif";
color:blue'> </span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Tahoma","sans-serif";
color:blue'>The survey is at this link: <a
href="http://www.surveymonkey.com/s.aspx?sm=Eb6zA9j_2bDqwAROdKkmp6lQ_3d_3d">http://www.surveymonkey.com/s.aspx?sm=Eb6zA9j_2bDqwAROdKkmp6lQ_3d_3d</a></span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Tahoma","sans-serif";
color:blue'> </span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Tahoma","sans-serif";
color:blue'>If you need to receive this in an alternative format, please contact
Mary Heflin at <a href="mailto:maryf@mdlclaw.org">maryf@mdlclaw.org</a> or
410-727-6352 ext. 2477. Please do not contact me because I will be out of
the office until May 26, 2009.</span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Tahoma","sans-serif";
color:blue'> </span><o:p></o:p></p>
<p style='margin:0in;margin-bottom:.0001pt'><span style='font-size:11.0pt;
font-family:"Tahoma","sans-serif";color:blue'>Nancy Pineles</span><o:p></o:p></p>
<p style='margin:0in;margin-bottom:.0001pt'><span style='font-size:11.0pt;
font-family:"Tahoma","sans-serif";color:blue'>Managing Attorney, Developmental
Disabilities</span><o:p></o:p></p>
<p style='margin:0in;margin-bottom:.0001pt'><span style='font-size:11.0pt;
font-family:"Tahoma","sans-serif";color:blue'>Maryland Disability Law Center</span><o:p></o:p></p>
<p style='margin:0in;margin-bottom:.0001pt'><span style='font-size:11.0pt;
font-family:"Tahoma","sans-serif";color:blue'>1800 North Charles St., Suite 400</span><o:p></o:p></p>
<p style='margin:0in;margin-bottom:.0001pt'><span style='font-size:11.0pt;
font-family:"Tahoma","sans-serif";color:blue'>Baltimore, MD 21201</span><o:p></o:p></p>
<p style='margin:0in;margin-bottom:.0001pt'><span style='font-size:11.0pt;
font-family:"Tahoma","sans-serif";color:blue'>410-727-6352, ext. 2486</span><o:p></o:p></p>
<p style='margin:0in;margin-bottom:.0001pt'><span style='font-size:11.0pt;
font-family:"Tahoma","sans-serif";color:blue'>fax 410-727-6389</span><o:p></o:p></p>
<p style='margin:0in;margin-bottom:.0001pt'><span style='font-family:"Calisto MT","serif";
color:navy'> </span><o:p></o:p></p>
<p class=MsoNormal><u><span style='font-size:10.0pt;font-family:"Calisto MT","serif";
color:navy'>Confidentiality Notice.</span></u><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calisto MT","serif";
color:navy'>This email may contain confidential information that may also be
legally privileged and that is intended only for the use of the addressee(s)
named above. If you are not the intended recipient or an authorized agent
of the recipient, please be advised that any dissemination or copying of this
email, or taking any action in reliance on the information contained herein, is
strictly prohibited. If you have received this email in error, please
notify me immediately by use of the Reply button, and then delete the email
from your computer system. Thank you.</span><o:p></o:p></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Tahoma","sans-serif";
color:blue'> </span><o:p></o:p></p>
<p class=MsoNormal><span style='color:#403152'><o:p> </o:p></span></p>
<p class=MsoNormal><o:p> </o:p></p>
<p><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>No virus
found in this incoming message.<br>
Checked by AVG - www.avg.com<br>
Version: 8.5.325 / Virus Database: 270.12.21/2103 - Release Date: 05/11/09
05:52:00</span><o:p></o:p></p>
</div>
</body>
</html>