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<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt;color:black'>Hi Michelle, <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt;color:black'>Yes, there are some PDF files on this website.
However, I have seen one which is accessible. For PG county, the Capital health
connection has most of their documents accessible. I have informed the public information
office that the calendar is not accessible. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt;color:black'>People can call the phone number 1855-642-8572
and speak a navigator. I believe that they are still having some technical difficulty.
The on-line applications are not working for anyone. The local navigators are completing
paper applications and sending them to the state. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt;color:black'>I hope this is helpful. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt;color:black'>I think that you should invite someone at your
resource fair. They can come prepared to take and complete applications on site.
All the navigators are given laptops to do this. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 color=black face="Times New Roman"><span
style='font-size:12.0pt;color:black'><o:p> </o:p></span></font></p>
<div>
<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:black'>Yasmin Reyazuddin <br>
Aging & Disability Services <br>
Montgomery County Government <br>
Department of Health & Human Services <br>
401 Hungerford Drive (3rd floor) <br>
Rockville MD 20850 <br>
240-777-0311 (MC311) <br>
240-777-1556 (personal) <br>
240-777-1495 (fax) <br>
office hours 8:30 am 5:00 pm <br>
Languages English, Hindi, Urdu, Braille <o:p></o:p></span></font></p>
<p><font size=2 color=black face=Arial><span style='font-size:10.0pt;
font-family:Arial;color:black'>This message may contain protected health
information or other information that is confidential or privileged. If you are
not the intended recipient, please contact the sender by return mail and
destroy any copies of this material. <o:p></o:p></span></font></p>
<p><font size=2 color=black face=Arial><span style='font-size:10.0pt;
font-family:Arial;color:black'>Thank you.</span></font><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'><o:p></o:p></span></font></p>
</div>
<div>
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face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center tabindex=-1>
</span></font></div>
<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> Nfbmd
[mailto:nfbmd-bounces@nfbnet.org] <b><span style='font-weight:bold'>On Behalf
Of </span></b>Michelle Clark<br>
<b><span style='font-weight:bold'>Sent:</span></b> Friday, October 04, 2013
5:17 AM<br>
<b><span style='font-weight:bold'>To:</span></b> nfbmd@nfbnet.org<br>
<b><span style='font-weight:bold'>Subject:</span></b> [Nfbmd] {Disarmed} FW: <st1:State
w:st="on"><st1:place w:st="on">Maryland</st1:place></st1:State> Health
Connection Update October 3</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color="#1f497d" face=Calibri><span
style='font-size:11.0pt;font-family:Calibri;color:#1F497D'>All,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color="#1f497d" face=Calibri><span
style='font-size:11.0pt;font-family:Calibri;color:#1F497D'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color="#1f497d" face=Calibri><span
style='font-size:11.0pt;font-family:Calibri;color:#1F497D'>I am forwarding this
email because I am curious about the opinions of others regarding the website
for AHC. Has anyone tried to navigate the website? I tried but had some
interesting experiences including PDF files.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color="#1f497d" face=Calibri><span
style='font-size:11.0pt;font-family:Calibri;color:#1F497D'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color="#1f497d" face=Calibri><span
style='font-size:11.0pt;font-family:Calibri;color:#1F497D'>Since this was one
of the items we brought to our legislators in <st1:City w:st="on"><st1:place
w:st="on">Annapolis</st1:place></st1:City> as a concern, I would like to see
your comments after trying the site. They have published there are some
problems but I wonder how much that applies to the types of things we need to
make the website accessible for us.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color="#1f497d" face=Calibri><span
style='font-size:11.0pt;font-family:Calibri;color:#1F497D'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color="#1f497d" face=Calibri><span
style='font-size:11.0pt;font-family:Calibri;color:#1F497D'>Michelle<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color="#1f497d" face=Calibri><span
style='font-size:11.0pt;font-family:Calibri;color:#1F497D'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> Maryland Health
Connection [mailto:info=marylandhbe.com@createsend1.com] <b><span
style='font-weight:bold'>On Behalf Of </span></b>Maryland Health Connection<br>
<b><span style='font-weight:bold'>Sent:</span></b> Thursday, October 03, 2013
10:08 PM<br>
<b><span style='font-weight:bold'>To:</span></b> mcikeyc@aol.com<br>
<b><span style='font-weight:bold'>Subject:</span></b> <st1:State w:st="on"><st1:place
w:st="on">Maryland</st1:place></st1:State> Health Connection Update October 3<o:p></o:p></span></font></p>
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<p class=article-title><st1:State w:st="on"><st1:place w:st="on"><b><font
size=4 color="#e97900" face=Arial><span style='font-size:13.5pt'>Maryland</span></font></b></st1:place></st1:State>
Health Connection Sees Improvements, Important Updates (October 3,
2013)<o:p></o:p></p>
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<p class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:11.25pt;
line-height:13.5pt'><font size=2 color="#444444" face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:#444444'>Maryland
Health Connection is reporting improvements in the website today.
Overnight, our IT vendors identified the cause of the unexpected
bottleneck in the account creation feature and began taking steps to
improve performance. In the few hours immediately following the initial
improvements, more than 1,000 users created new accounts.<o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:11.25pt;
line-height:13.5pt'><font size=2 color="#444444" face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:#444444'>Today, users
have continued to create accounts, determine eligibility, and compare
and choose plans. We are closely monitoring the user experience, and
are working to improve the efficiency and performance of the system.<o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:11.25pt;
line-height:13.5pt'><strong><b><font size=2 color="#444444" face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:#444444'>In order to
perform routine maintenance, certain functions of
MarylandHealthConnection.gov will be unavailable from 11 p.m. to 5 a.m.
daily through the month of October. </span></font></b></strong><font
size=2 color="#444444" face=Arial><span style='font-size:10.0pt;
font-family:Arial;color:#444444'>MarylandHealthConnection.gov will remain
open for general information during maintenance hours. <o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:11.25pt;
line-height:13.5pt'><font size=2 color="#444444" face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:#444444'>Consumer
assistance is available throughout the state. Our <st1:place w:st="on"><st1:PlaceName
w:st="on">Customer</st1:PlaceName> <st1:PlaceName w:st="on">Support</st1:PlaceName>
<st1:PlaceType w:st="on">Center</st1:PlaceType></st1:place>
(855-642-8572) has extended hours during open enrollment (Mon.-Fri.
8am-8pm, Sat. 8a-6pm and Sun. 9a-2p). Consumer assistance
organizations, Local Health Departments and Departments of Social
Services provide in-person assistance as well as auhtorized insurance
brokers statewide.<o:p></o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:11.25pt;
line-height:13.5pt'><font size=2 color="#444444" face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:#444444'>We appreciate
the tremendous interest in, and support of,
MarylandHealthConnection.gov. We will address issues as they arise, and
will continually improve the function of the website so that
Marylanders can access quality, affordable health coverage. <o:p></o:p></span></font></p>
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