<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv=Content-Type content="text/html; charset=utf-8">
<meta name=Generator content="Microsoft Word 12 (filtered medium)">
<!--[if !mso]>
<style>
v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style>
<![endif]-->
<style>
<!--
/* Font Definitions */
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:Tahoma;
panose-1:2 11 6 4 3 5 4 4 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman","serif";}
h1
{mso-style-priority:9;
mso-style-link:"Heading 1 Char";
mso-margin-top-alt:auto;
margin-right:0in;
mso-margin-bottom-alt:auto;
margin-left:0in;
font-size:24.0pt;
font-family:"Times New Roman","serif";
font-weight:bold;}
h2
{mso-style-priority:9;
mso-style-link:"Heading 2 Char";
mso-margin-top-alt:auto;
margin-right:0in;
mso-margin-bottom-alt:auto;
margin-left:0in;
font-size:18.0pt;
font-family:"Times New Roman","serif";
font-weight:bold;}
h3
{mso-style-priority:9;
mso-style-link:"Heading 3 Char";
mso-margin-top-alt:auto;
margin-right:0in;
mso-margin-bottom-alt:auto;
margin-left:0in;
font-size:13.5pt;
font-family:"Times New Roman","serif";
font-weight:bold;}
h4
{mso-style-priority:9;
mso-style-link:"Heading 4 Char";
mso-margin-top-alt:auto;
margin-right:0in;
mso-margin-bottom-alt:auto;
margin-left:0in;
font-size:12.0pt;
font-family:"Times New Roman","serif";
font-weight:bold;}
h5
{mso-style-priority:9;
mso-style-link:"Heading 5 Char";
mso-margin-top-alt:auto;
margin-right:0in;
mso-margin-bottom-alt:auto;
margin-left:0in;
font-size:10.0pt;
font-family:"Times New Roman","serif";
font-weight:bold;}
h6
{mso-style-priority:9;
mso-style-link:"Heading 6 Char";
mso-margin-top-alt:auto;
margin-right:0in;
mso-margin-bottom-alt:auto;
margin-left:0in;
font-size:7.5pt;
font-family:"Times New Roman","serif";
font-weight:bold;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
p
{mso-style-priority:99;
mso-margin-top-alt:auto;
margin-right:0in;
mso-margin-bottom-alt:auto;
margin-left:0in;
font-size:12.0pt;
font-family:"Times New Roman","serif";}
code
{mso-style-priority:99;
font-family:"Courier New";}
span.Heading1Char
{mso-style-name:"Heading 1 Char";
mso-style-priority:9;
mso-style-link:"Heading 1";
font-family:"Cambria","serif";
color:#365F91;
font-weight:bold;}
span.Heading2Char
{mso-style-name:"Heading 2 Char";
mso-style-priority:9;
mso-style-link:"Heading 2";
font-family:"Cambria","serif";
color:#4F81BD;
font-weight:bold;}
span.Heading3Char
{mso-style-name:"Heading 3 Char";
mso-style-priority:9;
mso-style-link:"Heading 3";
font-family:"Cambria","serif";
color:#4F81BD;
font-weight:bold;}
span.Heading4Char
{mso-style-name:"Heading 4 Char";
mso-style-priority:9;
mso-style-link:"Heading 4";
font-family:"Cambria","serif";
color:#4F81BD;
font-weight:bold;
font-style:italic;}
span.Heading5Char
{mso-style-name:"Heading 5 Char";
mso-style-priority:9;
mso-style-link:"Heading 5";
font-family:"Cambria","serif";
color:#243F60;}
span.Heading6Char
{mso-style-name:"Heading 6 Char";
mso-style-priority:9;
mso-style-link:"Heading 6";
font-family:"Cambria","serif";
color:#243F60;
font-style:italic;}
p.readmsgbody, li.readmsgbody, div.readmsgbody
{mso-style-name:readmsgbody;
mso-margin-top-alt:auto;
margin-right:0in;
mso-margin-bottom-alt:auto;
margin-left:0in;
font-size:12.0pt;
font-family:"Times New Roman","serif";}
p.externalclass, li.externalclass, div.externalclass
{mso-style-name:externalclass;
mso-margin-top-alt:auto;
margin-right:0in;
mso-margin-bottom-alt:auto;
margin-left:0in;
font-size:12.0pt;
font-family:"Times New Roman","serif";}
p.yshortcuts, li.yshortcuts, div.yshortcuts
{mso-style-name:yshortcuts;
mso-margin-top-alt:auto;
margin-right:0in;
mso-margin-bottom-alt:auto;
margin-left:0in;
font-size:12.0pt;
font-family:"Times New Roman","serif";
color:black;}
p.header-content, li.header-content, div.header-content
{mso-style-name:header-content;
mso-margin-top-alt:auto;
margin-right:0in;
mso-margin-bottom-alt:auto;
margin-left:0in;
font-size:9.0pt;
font-family:"Times New Roman","serif";
color:#EDE899;}
p.article-title, li.article-title, div.article-title
{mso-style-name:article-title;
margin-top:0in;
margin-right:0in;
margin-bottom:13.5pt;
margin-left:0in;
line-height:18.0pt;
font-size:13.5pt;
font-family:"Arial","sans-serif";
color:#E97900;
font-weight:bold;}
p.article-meta, li.article-meta, div.article-meta
{mso-style-name:article-meta;
margin-top:0in;
margin-right:0in;
mso-margin-bottom-alt:auto;
margin-left:0in;
line-height:15.0pt;
font-size:10.0pt;
font-family:"Times New Roman","serif";
color:#CCCCCC;
font-weight:bold;}
p.article-content, li.article-content, div.article-content
{mso-style-name:article-content;
margin-top:0in;
margin-right:0in;
margin-bottom:13.5pt;
margin-left:0in;
line-height:13.5pt;
font-size:10.0pt;
font-family:"Arial","sans-serif";
color:#444444;}
p.footer-content-left, li.footer-content-left, div.footer-content-left
{mso-style-name:footer-content-left;
margin-top:0in;
margin-right:0in;
margin-bottom:11.25pt;
margin-left:0in;
line-height:11.25pt;
font-size:9.0pt;
font-family:"Times New Roman","serif";
color:#E2E2E2;}
p.footer-content-right, li.footer-content-right, div.footer-content-right
{mso-style-name:footer-content-right;
margin-top:0in;
margin-right:0in;
margin-bottom:11.25pt;
margin-left:0in;
line-height:12.0pt;
font-size:8.5pt;
font-family:"Times New Roman","serif";
color:#E2E2E2;}
span.hide
{mso-style-name:hide;}
span.EmailStyle36
{mso-style-type:personal-reply;
font-family:"Calibri","sans-serif";
color:#1F497D;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;}
@page Section1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.Section1
{page:Section1;}
-->
</style>
<!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body bgcolor="#ECECEC" lang=EN-US link=blue vlink=purple>
<div class=Section1>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>All,<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>I am forwarding this email because I am curious about the
opinions of others regarding the website for AHC. Has anyone tried to navigate
the website? I tried but had some interesting experiences including PDF files.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Since this was one of the items we brought to our legislators in
Annapolis as a concern, I would like to see your comments after trying the
site. They have published there are some problems but I wonder how much that
applies to the types of things we need to make the website accessible for us.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Michelle<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Maryland Health
Connection [mailto:info=marylandhbe.com@createsend1.com] <b>On Behalf Of </b>Maryland
Health Connection<br>
<b>Sent:</b> Thursday, October 03, 2013 10:08 PM<br>
<b>To:</b> mcikeyc@aol.com<br>
<b>Subject:</b> Maryland Health Connection Update October 3<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%"
style='width:100.0%;background:#ECECEC'>
<tr>
<td style='padding:0in 0in 0in 0in'>
<div align=center>
<table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=640
style='width:480.0pt;margin-left:7.5pt'>
<tr style='height:15.0pt'>
<td width=640 style='width:480.0pt;padding:0in 0in 0in 0in;height:15.0pt'></td>
</tr>
<tr>
<td width=640 style='width:480.0pt;padding:0in 0in 0in 0in'>
<table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=640
style='width:480.0pt;background:#618442;border-radius:6px 6px 0px 0px;
-moz-border-radius:6px 6px 0px 0px;-webkit-border-radius:6px 6px 0px 0px;
-webkit-font-smoothing:antialiased' id=top-bar>
<tr>
<td width=15 style='width:11.25pt;padding:0in 0in 0in 0in'></td>
<td width=350 style='width:262.5pt;padding:0in 0in 0in 0in'>
<table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0
width=350 style='width:262.5pt'>
<tr style='height:6.0pt'>
<td width=350 style='width:262.5pt;padding:0in 0in 0in 0in;height:6.0pt'></td>
</tr>
</table>
<div>
<p class=MsoNormal><span style='font-size:9.0pt;font-family:"Arial","sans-serif";
color:#EDE899'><a
href="http://marylandhealthbenefitexchange.createsend1.com/t/t-e-ehdjuk-zljjtill-r/"><b><span
style='color:#EDE899;text-decoration:none'>Web Version</span></b></a><span
class=hide> | <a
href="http://marylandhealthbenefitexchange.updatemyprofile.com/t-ehdjuk-EF2345CC-zljjtill-y"><b><span
lang=EN style='color:#EDE899;text-decoration:none'>Update preferences</span></b></a> |
<a
href="http://marylandhealthbenefitexchange.createsend1.com/t/t-u-ehdjuk-zljjtill-j/"><b><span
style='color:#EDE899;text-decoration:none'>Unsubscribe</span></b></a></span><o:p></o:p></span></p>
</div>
<table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0
width=350 style='width:262.5pt'>
<tr style='height:6.0pt'>
<td width=350 style='width:262.5pt;padding:0in 0in 0in 0in;height:6.0pt'></td>
</tr>
</table>
</td>
<td width=30 style='width:22.5pt;padding:0in 0in 0in 0in'></td>
<td width=255 style='width:191.25pt;padding:0in 0in 0in 0in'>
<div align=right>
<table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0
width=255 style='width:191.25pt'>
<tr style='height:6.0pt'>
<td width=255 style='width:191.25pt;padding:0in 0in 0in 0in;height:
6.0pt'></td>
</tr>
</table>
</div>
<p class=MsoNormal align=right style='text-align:right'><span
style='font-family:"Arial","sans-serif";color:#EDE899;display:none'><o:p> </o:p></span></p>
<div align=right>
<table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0>
<tr>
<td width=10 style='width:7.5pt;padding:0in 0in 0in 0in'></td>
<td style='padding:0in 0in 0in 0in'>
<p class=MsoNormal><span style='font-family:"Arial","sans-serif"'><a
href="http://marylandhealthbenefitexchange.forwardtomyfriend.com/t-zljjtill-EF2345CC-ehdjuk-l-t"><b><span
lang=EN style='color:#EDE899;text-decoration:none'><img border=0
width=19 height=14 id="_x0000_i1025"
src="https://img.createsend1.com/img/templatebuilder/forward-glyph.png"
alt="Forward icon"></span></b></a><o:p></o:p></span></p>
</td>
<td width=3 style='width:2.25pt;padding:0in 0in 0in 0in'></td>
<td style='padding:0in 0in 0in 0in'>
<div>
<p class=MsoNormal><span style='font-size:9.0pt;font-family:"Arial","sans-serif";
color:#EDE899'><a
href="http://marylandhealthbenefitexchange.forwardtomyfriend.com/t-zljjtill-EF2345CC-ehdjuk-l-i"><b><span
lang=EN style='color:#EDE899;text-decoration:none'>Forward</span></b></a><o:p></o:p></span></p>
</div>
</td>
</tr>
</table>
</div>
<p class=MsoNormal align=right style='text-align:right'><span
style='font-family:"Arial","sans-serif";color:#EDE899;display:none'><o:p> </o:p></span></p>
<div align=right>
<table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0
width=255 style='width:191.25pt'>
<tr style='height:6.0pt'>
<td width=255 style='width:191.25pt;padding:0in 0in 0in 0in;height:
6.0pt'></td>
</tr>
</table>
</div>
</td>
<td width=15 style='width:11.25pt;padding:0in 0in 0in 0in'></td>
</tr>
</table>
</td>
</tr>
<tr>
<td width=640 style='width:480.0pt;background:#89A55A;padding:0in 0in 0in 0in'
id=header>
<p class=MsoNormal align=center style='text-align:center'><span
style='font-family:"Arial","sans-serif"'><a
href="http://marylandhealthbenefitexchange.createsend1.com/t/t-l-ehdjuk-zljjtill-k/"><span
style='text-decoration:none'><img border=0 width=640 id=customHeaderImage
src="http://i2.createsend1.com/ti/t/AA/3F0/C25/022840/images/mhc_logo.124601.123054.jpg"></span></a><o:p></o:p></span></p>
</td>
</tr>
<tr style='height:22.5pt'>
<td width=640 style='width:480.0pt;background:white;padding:0in 0in 0in 0in;
height:22.5pt'></td>
</tr>
<tr id=simple-content-row>
<td width=640 style='width:480.0pt;background:white;padding:0in 0in 0in 0in'>
<table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=640
style='width:480.0pt'>
<tr>
<td width=30 style='width:22.5pt;padding:0in 0in 0in 0in'></td>
<td width=580 style='width:435.0pt;padding:0in 0in 0in 0in'>
<table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0
width=580 style='width:435.0pt'>
<tr>
<td width=580 style='width:435.0pt;padding:0in 0in 0in 0in'>
<p class=article-title>Maryland Health Connection Sees Improvements,
Important Updates (October 3, 2013)<o:p></o:p></p>
<div style='margin-bottom:13.5pt'>
<p class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:11.25pt;
line-height:13.5pt'><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#444444'>Maryland Health Connection is reporting improvements in
the website today. Overnight, our IT vendors identified the cause of
the unexpected bottleneck in the account creation feature and began
taking steps to improve performance. In the few hours immediately
following the initial improvements, more than 1,000 users created new
accounts.<o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:11.25pt;
line-height:13.5pt'><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#444444'>Today, users have continued to create accounts,
determine eligibility, and compare and choose plans. We are closely
monitoring the user experience, and are working to improve the
efficiency and performance of the system.<o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:11.25pt;
line-height:13.5pt'><strong><span style='font-size:10.0pt;font-family:
"Arial","sans-serif";color:#444444'>In order to perform routine
maintenance, certain functions of MarylandHealthConnection.gov will be
unavailable from 11 p.m. to 5 a.m. daily through the month of
October. </span></strong><span style='font-size:10.0pt;font-family:
"Arial","sans-serif";color:#444444'>MarylandHealthConnection.gov will
remain open for general information during maintenance hours. <o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:11.25pt;
line-height:13.5pt'><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#444444'>Consumer assistance is available throughout the state.
Our Customer Support Center (855-642-8572) has extended hours during
open enrollment (Mon.-Fri. 8am-8pm, Sat. 8a-6pm and Sun. 9a-2p).
Consumer assistance organizations, Local Health Departments and
Departments of Social Services provide in-person assistance as well as
auhtorized insurance brokers statewide.<o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:11.25pt;
line-height:13.5pt'><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#444444'>We appreciate the tremendous interest in, and support
of, MarylandHealthConnection.gov. We will address issues as they arise,
and will continually improve the function of the website so that
Marylanders can access quality, affordable health coverage. <o:p></o:p></span></p>
</div>
</td>
</tr>
<tr style='height:7.5pt'>
<td width=580 style='width:435.0pt;padding:0in 0in 0in 0in;height:7.5pt'></td>
</tr>
</table>
</td>
<td width=30 style='width:22.5pt;padding:0in 0in 0in 0in'></td>
</tr>
</table>
</td>
</tr>
<tr style='height:11.25pt'>
<td width=640 style='width:480.0pt;background:white;padding:0in 0in 0in 0in;
height:11.25pt'></td>
</tr>
<tr>
<td width=640 style='width:480.0pt;padding:0in 0in 0in 0in'>
<table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=640
style='width:480.0pt;background:#618442;border-radius:0px 0px 6px 6px;
-moz-border-radius:0px 0px 6px 6px;-webkit-border-radius:0px 0px 6px 6px;
-webkit-font-smoothing:antialiased' id=footer>
<tr style='height:22.5pt'>
<td width=30 style='width:22.5pt;padding:0in 0in 0in 0in;height:22.5pt'></td>
<td width=360 style='width:3.75in;padding:0in 0in 0in 0in;height:22.5pt'></td>
<td width=60 style='width:45.0pt;padding:0in 0in 0in 0in;height:22.5pt'></td>
<td width=160 style='width:120.0pt;padding:0in 0in 0in 0in;height:22.5pt'></td>
<td width=30 style='width:22.5pt;padding:0in 0in 0in 0in;height:22.5pt'></td>
</tr>
<tr>
<td width=30 style='width:22.5pt;padding:0in 0in 0in 0in'></td>
<td width=360 valign=top style='width:3.75in;padding:0in 0in 0in 0in'>
<p class=footer-content-left style='-webkit-text-size-adjust:none;
-ms-text-size-adjust:none' id=permission-reminder><span style='font-family:
"Arial","sans-serif"'><a
href="http://marylandhealthbenefitexchange.updatemyprofile.com/t-ehdjuk-EF2345CC-zljjtill-d"><b><span
lang=EN style='color:#EDE899;text-decoration:none'>Edit your subscription</span></b></a>
| <a
href="http://marylandhealthbenefitexchange.createsend1.com/t/t-u-ehdjuk-zljjtill-h/"><b><span
style='color:#EDE899;text-decoration:none'>Unsubscribe</span></b></a><o:p></o:p></span></p>
</td>
<td width=60 style='width:45.0pt;padding:0in 0in 0in 0in'></td>
<td width=160 valign=top style='width:120.0pt;padding:0in 0in 0in 0in'></td>
<td width=30 style='width:22.5pt;padding:0in 0in 0in 0in'></td>
</tr>
<tr style='height:11.25pt'>
<td width=30 style='width:22.5pt;padding:0in 0in 0in 0in;height:11.25pt'></td>
<td width=360 style='width:3.75in;padding:0in 0in 0in 0in;height:11.25pt'></td>
<td width=60 style='width:45.0pt;padding:0in 0in 0in 0in;height:11.25pt'></td>
<td width=160 style='width:120.0pt;padding:0in 0in 0in 0in;height:11.25pt'></td>
<td width=30 style='width:22.5pt;padding:0in 0in 0in 0in;height:11.25pt'></td>
</tr>
</table>
</td>
</tr>
<tr style='height:45.0pt'>
<td width=640 style='width:480.0pt;padding:0in 0in 0in 0in;height:45.0pt'></td>
</tr>
</table>
</div>
</td>
</tr>
</table>
<p class=MsoNormal><span style='font-family:"Arial","sans-serif"'><img src="http://cdn.mailscanner.info/1x1spacer.gif" width="1" height="1" alt="Web Bug from https://createsend1.com/t/t-o-ehdjuk-zljjtill/o.gif" /><o:p></o:p></span></p>
</div>
</body>
</html>