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<P style="MARGIN: 0in 0in 8pt" class=MsoNormal><FONT
face=Calibri>(Date)</FONT></P>
<P style="MARGIN: 0in 0in 8pt" class=MsoNormal><?xml:namespace prefix = o ns =
"urn:schemas-microsoft-com:office:office" /><o:p><FONT
face=Calibri> </FONT></o:p></P>
<P style="MARGIN: 0in 0in 8pt" class=MsoNormal><FONT face=Calibri>Daniel
O’Reilly,</FONT></P>
<P style="MARGIN: 0in 0in 8pt" class=MsoNormal><FONT face=Calibri>Director of
Mobility Services</FONT></P>
<P style="MARGIN: 0in 0in 8pt" class=MsoNormal><FONT face=Calibri>Maryland
Transit Administration</FONT></P>
<P style="MARGIN: 0in 0in 8pt" class=MsoNormal><FONT face=Calibri>4201 Patterson
Avenue</FONT></P>
<P style="MARGIN: 0in 0in 8pt" class=MsoNormal><FONT face=Calibri>Baltimore, MD
21215</FONT></P>
<P style="MARGIN: 0in 0in 8pt" class=MsoNormal><o:p><FONT
face=Calibri> </FONT></o:p></P>
<P style="MARGIN: 0in 0in 8pt" class=MsoNormal><FONT face=Calibri>Dear Mr.
O’Reilly,</FONT></P>
<P style="MARGIN: 0in 0in 8pt" class=MsoNormal><o:p><FONT
face=Calibri> </FONT></o:p></P>
<P style="MARGIN: 0in 0in 8pt" class=MsoNormal><FONT face=Calibri>I am the
administrative assistant for Mr. Kenneth Chrane, and Ms. Carol Siegel, located
at 6839 Parson Avenue, Baltimore, MD 21207-6423.<SPAN
style="mso-spacerun: yes"> </SPAN>I am writing on their behalf to ask your
assistance in solving a difficult problem.<SPAN style="mso-spacerun: yes">
</SPAN>Ms. Siegel and Mr. Chrane have been using paratransit services in both
the Mobility program and the former Taxi Access program for many years.<SPAN
style="mso-spacerun: yes"> </SPAN>In January 2014, they came in for their
recertification interview for Mobility and for the new Call-a Ride program.<SPAN
style="mso-spacerun: yes"> </SPAN>They had all of the necessary paperwork
and required medical information.<SPAN style="mso-spacerun: yes">
</SPAN>They received their Mobility cards at the end of January 2014, but to
date has still not received the Call-a Ride cards. <SPAN
style="mso-spacerun: yes"> </SPAN>Mr. Chrane, Ms. Seigel and I have
contacted customer service to find out where the Call-a-Ride cards are, to no
avail.<SPAN style="mso-spacerun: yes"> </SPAN></FONT></P>
<P style="MARGIN: 0in 0in 8pt" class=MsoNormal><o:p><FONT
face=Calibri> </FONT></o:p></P>
<P style="MARGIN: 0in 0in 8pt" class=MsoNormal><FONT face=Calibri>Since Mr.
Chrane and Ms. Seigel have multiple disabilities, it is a great hardship not to
be able to use the Call-a-Ride program.<SPAN
style="mso-spacerun: yes"> </SPAN>Please look into this situation
immediately, and provide the needed cards to them.<SPAN
style="mso-spacerun: yes"> </SPAN>This bureaucratic delay is most
unfortunate.<SPAN style="mso-spacerun: yes"> </SPAN></FONT></P>
<P style="MARGIN: 0in 0in 8pt" class=MsoNormal><o:p><FONT
face=Calibri> </FONT></o:p></P>
<P style="MARGIN: 0in 0in 8pt" class=MsoNormal><FONT face=Calibri>Thank you for
your prompt attention to this matter.<SPAN style="mso-spacerun: yes">
</SPAN></FONT></P>
<P style="MARGIN: 0in 0in 8pt" class=MsoNormal><o:p><FONT
face=Calibri> </FONT></o:p></P>
<P style="MARGIN: 0in 0in 8pt" class=MsoNormal><FONT
face=Calibri>Sincerely,</FONT></P>
<P style="MARGIN: 0in 0in 8pt" class=MsoNormal><o:p><FONT
face=Calibri> </FONT></o:p></P>
<P style="MARGIN: 0in 0in 8pt" class=MsoNormal><FONT face=Calibri>Kathy
Corrigan</FONT></P>
<P style="MARGIN: 0in 0in 8pt" class=MsoNormal><o:p><FONT
face=Calibri> </FONT></o:p></P>
<P style="MARGIN: 0in 0in 8pt" class=MsoNormal><FONT face=Calibri>cc:<SPAN
style="mso-spacerun: yes"> </SPAN><SPAN
style="mso-tab-count: 1">
</SPAN>Sharon Maneki, Chairman, </FONT></P>
<P style="TEXT-INDENT: 0.5in; MARGIN: 0in 0in 8pt" class=MsoNormal><FONT
face=Calibri>Advocacy Committee</FONT></P>
<P style="MARGIN: 0in 0in 8pt" class=MsoNormal><FONT face=Calibri><SPAN
style="mso-tab-count: 1">
</SPAN>National Federation of the Blind of Marylan</FONT></P>
<P style="MARGIN: 0in 0in 8pt" class=MsoNormal><o:p><FONT
face=Calibri> </FONT></o:p></P></DIV></BODY></HTML>