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<p class="MsoNormal"><span style="color:#1F497D">Hi Michelle,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">I have used both apps and had good experiences with both of them, although I primarily use Uber. Nowadays I stick with Uber mostly because I can use Apple Pay, which means I don’t have to store any credit card
information on Uber’s servers. I tried to use Apple Pay with Lyft, as it claims to support it, but with no success. In my experience both apps are accessible, although Uber’s app currently has an accessibility bug; they are aware of this (in fact, we found
out about it from them) and it should be fixsed by the time you have the resource day. The National Federation of the Blind, at the national level, is working closely with both companies to improve the experience for blind users. The NFB of California did
sue Uber and as far as I know the case is still pending; the last I heard it was going to mediation but I don’t believe any formal settlement has come out of that.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Hope all this is helpful. I believe that having both companies at your resource day will be helpful to participants and to the companies as well, since they will get more feedback from blind users on how to improve.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Warmly,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Chris Danielsen<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> NFBMD [mailto:nfbmd-bounces@nfbnet.org]
<b>On Behalf Of </b>Michelle Clark via NFBMD<br>
<b>Sent:</b> Friday, October 02, 2015 6:05 AM<br>
<b>To:</b> 'NFB Chapter Presidents discussion list'<br>
<b>Cc:</b> Michelle Clark; nfbmd@nfbnet.org<br>
<b>Subject:</b> [NFBMD] Opinions on Using Lift and Uber<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">All,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">We are planning our Annual Resource Day for Blind and Low Vision Persons. Included in our list of exhibitors are Lift and Uber. I am wondering if I can get some feedback from anyone on their experiences in using either of them. Comparisons
would work as well.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thanks,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Michelle<o:p></o:p></p>
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