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<title>Senior Call Check Program Recommended During COVID-19 Outbreak</title>
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<p class="MsoNormal"><b><span style="color:#1F497D">Yasmin Reyazuddin, Customer Service Representative II<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="color:#1F497D">MC311 Customer Service Center<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="color:#1F497D">Office of Public Information <o:p>
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<p class="MsoNormal"><b><span style="color:#1F497D">Rockville, MD 20852<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="color:#1F497D">phone: 240-777-0311<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="color:#1F497D">email: yasmin.reyazuddin<a href="mailto:your%20name@montgomerycountymd.gov"><span style="color:#1F497D;text-decoration:none">@montgomerycountymd.gov</span></a><o:p></o:p></span></b></p>
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<p class="MsoNormal"><b>From:</b> Montgomery County, MD [mailto:montgomerycountymd@public.govdelivery.com]
<br>
<b>Sent:</b> Wednesday, March 18, 2020 4:09 PM<br>
<b>To:</b> Reyazuddin, Yasmin <Yasmin.Reyazuddin@montgomerycountymd.gov><br>
<b>Subject:</b> Senior Call Check Program Recommended During COVID-19 Outbreak<o:p></o:p></p>
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<p><strong><span lang="EN" style="font-family:"Calibri",sans-serif;color:red">[EXTERNAL EMAIL]</span></strong><span lang="EN"><o:p></o:p></span></p>
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<p style="margin:0in;margin-bottom:.0001pt">Having trouble viewing this email? <a href="https://gcc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Flnks.gd%2Fl%2FeyJhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMDAsInVyaSI6ImJwMjpjbGljayIsImJ1bGxldGluX2lkIjoiMjAyMDAzMTguMTg5NDQzOTEiLCJ1cmwiOiJodHRwczovL2NvbnRlbnQuZ292ZGVsaXZlcnkuY29tL2FjY291bnRzL01ETU9OVEdPTUVSWS9idWxsZXRpbnMvMjgwYzViYSJ9._A_edRlWviSsXwgTmGLbMnL6-XM4c8RR_-ATUFMdsXk%2Fbr%2F76297819676-l&data=02%7C01%7Cyasmin.reyazuddin%40montgomerycountymd.gov%7Cdeba8e0b34824cc331e608d7cb782f0d%7C6e01b1f9b1e54073ac97778069a0ad64%7C0%7C0%7C637201589361022399&sdata=OzcAwHB6J5SN09%2BVnL77fqXBSTnMgk2onmPDMdTBf%2B8%3D&reserved=0">
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The Maryland Department of Aging is issuing additional information on the Senior Call Check program as a free resource to MD residents over 65+ and recommending all seniors use the program as a resource during the COVID-19 global pandemic. Senior Call Check
phone lines are open Monday through Friday 8:00 am to 5:00 pm and Saturday 9:00 am to 3:00 pm. During these hours, seniors can call toll-free 1-866-50-CHECK (1-866-502-0560) and register. Registration is also available online at
<a href="https://gcc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Flnks.gd%2Fl%2FeyJhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMDEsInVyaSI6ImJwMjpjbGljayIsImJ1bGxldGluX2lkIjoiMjAyMDAzMTguMTg5NDQzOTEiLCJ1cmwiOiJodHRwczovL2FnaW5nLm1hcnlsYW5kLmdvdi9wYWdlcy9kZWZhdWx0LmFzcHgifQ.KeBZH5rsgnVWEGCD_o0aWHiQtNC9fO9AeHO50bX329Y%2Fbr%2F76297819676-l&data=02%7C01%7Cyasmin.reyazuddin%40montgomerycountymd.gov%7Cdeba8e0b34824cc331e608d7cb782f0d%7C6e01b1f9b1e54073ac97778069a0ad64%7C0%7C0%7C637201589361032354&sdata=%2FEL2PbUZQnuawP0MaQLtNtChRXbrbcOWfw7mtFsaRwU%3D&reserved=0" target="_blank" title="Maryland Department on Aging">
<span style="color:#0000EE">aging.maryland.gov</span></a>. <o:p></o:p></p>
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The verification and enrollment process can be completed within 24 hours Monday – Saturday.<o:p></o:p></li><li class="MsoNormal" style="margin-bottom:5.25pt;margin-left:0in;mso-list:l0 level1 lfo1">
This service will provide free daily calls to Marylander’s 65 and over who register. We will provide messages and updates regarding the COVID-19 outbreak where to find support if you need it.<o:p></o:p></li><li class="MsoNormal" style="margin-bottom:5.25pt;margin-left:0in;mso-list:l0 level1 lfo1">
Finally, regarding our emergency preparedness for handling possible disruption from COVID-19, we can provide you information at this time of need.<o:p></o:p></li></ul>
<p style="mso-margin-top-alt:7.5pt;margin-right:0in;margin-bottom:7.5pt;margin-left:0in">
Maryland Secretary of Aging Rona E. Kramer and Senator Benjamin Kramer worked cooperatively to legislate and implement a new program called Maryland Senior Call Check. This program is the first-in-the-nation, statewide, free program designed to help keep older
adults safe while aging in their homes. All Maryland residents, 65 and older, are invited to sign up for a daily call at a time convenient to their lifestyle.<br>
<br>
“Our department is committed to providing our seniors who wish to age in place with the necessary resources to stay safe,” said Secretary Kramer. “This is an essential service to prevent someone from languishing on the floor after a fall or other calamity.
I encourage all Marylanders 65 and older to sign up for this free program.” <br>
<br>
The Senior Call Check participants receive an automated call every day. These calls will take place within a time frame chosen by the participant. If the participant does not answer their first call, they will be called two additional times in the same day.
If those calls go unanswered, an alternate person, selected by the participant, will be notified. This alternate could be an adult child, a neighbor, or anyone designated as a reliable contact. The alternate will then be asked to check on the participant.
For those who do not have an alternate or whose alternate is unresponsive, the state will call local law enforcement to conduct a wellness check.<br>
<br>
There are future opportunities for the program to be used as a notification service. As the program evolves, the call check program can notify participants of impending harsh weather conditions, CDC recall notices, and serve as a reminder for flu vaccines.
The Senior Call Check program has lots of potential to help our aging population.<br>
<br>
For more information on this program and to register, call 1-866-50-CHECK (1-866-502-4325) or visit <a href="https://gcc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Flnks.gd%2Fl%2FeyJhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMDIsInVyaSI6ImJwMjpjbGljayIsImJ1bGxldGluX2lkIjoiMjAyMDAzMTguMTg5NDQzOTEiLCJ1cmwiOiJodHRwczovL2FnaW5nLm1hcnlsYW5kLmdvdi9wYWdlcy9kZWZhdWx0LmFzcHgifQ.fFKU6_Q4zCRX-aTIQJO6MnF4_jl-7WCgiSmrJXmIzNs%2Fbr%2F76297819676-l&data=02%7C01%7Cyasmin.reyazuddin%40montgomerycountymd.gov%7Cdeba8e0b34824cc331e608d7cb782f0d%7C6e01b1f9b1e54073ac97778069a0ad64%7C0%7C0%7C637201589361032354&sdata=gLw%2F6yGoETPzPoWc2dfZnsmKgAGzPKJhpWPjlLCUP3s%3D&reserved=0" target="_blank" title="Maryland Department on Aging"><span style="color:#0000EE">aging.maryland.gov</span></a>.
Please help spread the word to seniors living alone at home. <br>
<strong><span style="font-family:"Calibri",sans-serif"> </span></strong><b><br>
</b>The Maryland Department of Aging helps establish Maryland as an attractive location for all older adults through vibrant communities and supportive services that offer the opportunity to live healthy and meaningful lives. For more information, visit <a href="https://gcc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Flnks.gd%2Fl%2FeyJhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMDMsInVyaSI6ImJwMjpjbGljayIsImJ1bGxldGluX2lkIjoiMjAyMDAzMTguMTg5NDQzOTEiLCJ1cmwiOiJodHRwczovL2FnaW5nLm1hcnlsYW5kLmdvdi9wYWdlcy9kZWZhdWx0LmFzcHgifQ.l89rJIEiYrP_xCQvcSW8ASMeEOu5jwIfYPuYbanNYFM%2Fbr%2F76297819676-l&data=02%7C01%7Cyasmin.reyazuddin%40montgomerycountymd.gov%7Cdeba8e0b34824cc331e608d7cb782f0d%7C6e01b1f9b1e54073ac97778069a0ad64%7C0%7C0%7C637201589361042311&sdata=8URCEMkSUFMPTYrTxePyea9Y9d%2FZ4NAgkWiOqhY%2BVvI%3D&reserved=0" target="_blank" title="Maryland Department on Aging"><span style="color:#0000EE">aging.maryland.gov</span></a>. <o:p></o:p></p>
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This newsletter is produced by Montgomery County <a href="https://gcc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Flnks.gd%2Fl%2FeyJhbGciOiJIUzI1NiJ9.eyJidWxsZXRpbl9saW5rX2lkIjoxMDQsInVyaSI6ImJwMjpjbGljayIsImJ1bGxldGluX2lkIjoiMjAyMDAzMTguMTg5NDQzOTEiLCJ1cmwiOiJodHRwczovL3d3dy5tb250Z29tZXJ5Y291bnR5bWQuZ292L2hocyJ9.qftob75r9QfIrokHz7ZZ8G91MoNkQsRxK3Vu6GSiaCo%2Fbr%2F76297819676-l&data=02%7C01%7Cyasmin.reyazuddin%40montgomerycountymd.gov%7Cdeba8e0b34824cc331e608d7cb782f0d%7C6e01b1f9b1e54073ac97778069a0ad64%7C0%7C0%7C637201589361042311&sdata=49GpR3NRTrfmXmqQHgn77ls36%2FQPkU8VnAD2ne7SEbI%3D&reserved=0" target="_blank"><span style="color:#0000EE">Department
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<span style="color:#0000EE">montgomerycountymd.gov/senior</span></a> for more information. Or email us at
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