[nfbmi-talk] consumer satisfaction survey mcb and its web sit

joe harcz Comcast joeharcz at comcast.net
Mon Aug 30 18:49:39 UTC 2010


Why doesn’t Michigan do this on its MCB web site?

 

Sincerely,

 

Joe Harcz

 

 

 

 

http://www.surveymonkey.com/s/SS2T7ZJ

 

 

Pennsylvania Rehabilitation Council's OVR Customer Satisfaction Survey

 

Exit this survey

Pennsylvania Rehabilitation Council's OVR Customer Satisfaction Survey

 

Introduction

 

If you have been a customer of the Office of Vocational Rehabilitation (OVR) in Pennsylvania in the past year, we need your feedback.

 

Also, if someone you represent is or has been a customer of OVR, or if you have been a customer of OVR in the past, we need your help. Your answers to this

survey will help OVR better serve you and other people.

 

The Pennsylvania Rehabilitation Council, as stated in the Rehabilitation Act, is responsible for conducting a yearly review and analysis of the effectiveness

of Pennsylvania’s vocational rehabilitation services and customer satisfaction.

 

Customer Satisfaction Committee members read every one of the completed surveys and will provide OVR with all data collected. Customer Satisfaction Committee

members use the data collected from this survey, especially in areas that need improvement, and work with OVR throughout the year to improve those service

areas.

 

By completing this survey you are helping us to ensure that quality vocational rehabilitation services continue to be provided in Pennsylvania.

 

Thank you for taking the time to complete the survey.

 

Leslie Kelly, Customer Satisfaction Committee Chair

Joseph Kraher, Council Chair

Pennsylvania Rehabilitation Council

1902 Market Street Camp Hill, PA 17011

voice: 717-975-2004

toll free: 888-250-5175

tty: 888-559-2658

email: racucpca at parac.org

 

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