[nfbmi-talk] anyone see problems w this?
MarcusSimmons at comcast.net
Mon Feb 21 19:30:13 UTC 2011
In my case, CAP was totally ineffective.
----- Original Message -----
From: "joe harcz Comcast" <joeharcz at comcast.net>
To: <nfbmi-talk at nfbnet.org>
Sent: Monday, February 21, 2011 7:23 AM
Subject: [nfbmi-talk] anyone see problems w this?
What to do when your MRS/MCB Counselor says "NO"
What to do When Your MRS/MCB Counselor says, “NO”
By Andrea Rizor, Employment Advocate
Many customers think they are without recourse when Michigan Rehabilitation
Services (MRS) or Michigan Commission for the Blind (MCB)makes decisions
disagree with. Have you been denied eligibility for MRS or MCB services? Has
it been longer than 60 days for an eligibility decision and you don’t know
why? Were you denied a request for a new counsel or denied an individualized
plan for employment goal or a service? Have you been denied acceptance into
Michigan Career and Technical Institute (MCTI) or Michigan Commission for
the Blind Training Center (MCBTC)? There are steps you can take to make sure
this decision was appropriate. If you are unhappy with decisions made by MRS
or MCB, you have the right to appeal.
If you feel the reason why MRS or MCB made the decision or denial is wrong,
you can try to resolve the disagreement administratively (by contacting the
supervisor, filing a complaint, and/or consulting with the Client Assistance
Program (CAP)). Many times this route is successful; however, you should
what other steps are available to you.
So what is an appeal? An appeal (request for a hearing) is a process where
you are asking for a formal change to an official decision – challenging a
made by the local office. You are essentially asking a third party to review
your case in order to resolve the dispute.
Why file an appeal? Many people file an appeal after attempting to resolve
the disagreement administratively but feel that things are taking too long
out) or feel that it’s going nowhere. MRS has an incentive to try and
resolve the matter internally once an appeal is on the table and will,
have staff from other offices review the disagreement to make sure their
decision follows policy. If no agreement is made, however, the hearing in
of an Administrative Law Judge will be held within 60 days of your appeal
request. There is no cost to you, the customer. Each agency has its own
when it comes to appeals. Here are some important things to remember when
filing an appeal.
A few things to know about writing an MRS appeal:
1. The appeal letter must be written and signed.
2. The appeal letter should be dated.
3. The appeal letter should be brief.
4. The appeal letter must specify that you wish to appeal the particular
denial. The first sentence should include: “I would like to appeal MRS’
to….” If this is not clear, MRS may think you are simply filing a complaint
and your appeal will not be processed.
5. If you receive a letter back saying that the request cannot be
processed, make sure to follow up with the hearings manager to find out why.
6. The appeal letter must be mailed to:
Jaye Porter, Director
P.O. Box 30010
Lansing, MI 48909
Any time you are dissatisfied with a decision made by MCB, you can request:
1. Informal Administrative Review (conducted by MCB administrator)
2. Formal Fair Hearing (conducted by an Administrative Law Judge)
3. Mediation (conducted by Michigan Supreme Court Community Dispute
There is no cost to you, the customer. To make a request you must call
or send a letter to the MCB Hearings Coordinator:
Michigan Commission for the Blind
P.O. Box 30652
Lansing, MI 48909
1. If you choose an Informal Administrative Review, an MCB administrator
will be assigned to review your case and will make recommendations for
resolution. The review must be completed within 10 days and a decision must
be delivered within another 10 days. This decision does not deny or delay
right to a Fair Hearing.
2. If you choose a Fair Hearing, it will be conducted within 60 calendar
days of the request. The judge will deliver his/her report within 30
of the completion of the hearing. You have 20 days to request a review of
this decision and it must be in writing to the MCB Hearings Coordinator.
3. If you choose Mediation, it will be conducted within 20 calendar days of
the request. If agreement is made, a written copy will be received within 20
days of agreement. Entering into the Mediation process will not deny or
delay your right to a Fair Hearing.
Michigan Protection & Advocacy Service
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