[nfbmi-talk] Fw: [acb-l] From AAPD: JOB CONNECTION: information TechSpecialist-CustomerSupport-Job at Peace Corps-Wash DC (GS 13)
joe harcz Comcast
joeharcz at comcast.net
Wed Jul 27 13:01:04 UTC 2011
----- Original Message -----
From: "peter altschul" <paltschul at centurytel.net>
To: "Acb-l" <acb-l at acb.org>
Sent: Tuesday, July 26, 2011 12:07 PM
Subject: [acb-l] From AAPD: JOB CONNECTION: information
TechSpecialist-CustomerSupport-Job at Peace Corps-Wash DC (GS 13)
> This is an employment opportunity with the Peace Corps. Please provide
> the widest dissemination possible.
> Thank you.
> [http://www.avuedigitalservices.com/images/email_friend_banner.gi
> f]
> Information Technology Specialist (Customer Support), FP-2210-3
> (Equivalent to GS-13)
> The following job is on the Peace Corps website. If you are interested in
> applying please login to the Peace Corps jobs site at:
> http://www.avuedigitalservices.com/pc/applicant.html
> Once you have logged in, please enter the code HLVPU into the "Reference
> Code" field in the top right on the screen.
> ________________________________
>
> VACANCY ANNOUNCEMENT
>
> EMPLOYER: Peace Corps
> LOCATION: Washington, Dist of Columbia
> SALARY RANGE: $81,256.00-$119,327.00
> CLOSE DATE: 08/08/2011
> ANNOUNCEMENT NUMBER: DPC11-A0091-LH
> OPENING DATE: 07/25/2011
> NUMBER OF VACANCIES: 1
> PROMOTION POTENTIAL: 03
> AREA OF CONSIDERATION: US citizens
> WORK SCHEDULE: Full Time
> TIME LIMIT: Term, not to exceed 30 Months
> CONTACT NAME: Avue Help Desk
> CONTACT PHONE NUMBER: (800) 407-0147
> CONTACT EMAIL: joeavue at avuetech.com
>
> Still asking what you can do for your country?
>
> The Peace Corps provides technical assistance to countries that request it
> by sharing America's most precious resources - its people. The Peace
> Corps has helped local communities in 139 countries build a better life
> through the work of its Volunteers. Since 1961, over 195,000 Volunteers
> have served. The Peace Corps is an independent U.S. government agency
> promoting world peace and friendship through the work of its Volunteers.
>
> Peace Corps positions are normally filled for an initial 2 1/2 year
> period, but may be extended to a total 5 year limit. This keeps our
> workplace vibrant and our ideas fresh.
>
> NOTES:
>
> Ten Reasons to Work for Peace Corps! -- (1) Voted in the top 5 ?Best
> Places to Work in the Federal Government? for small agencies in 2010, (2)
> the Peace Corps has a unique global mission. (3) Benefits include higher
> salary caps than the Federal standard with (4) quicker step increases.
> (5) Peace Corps employees earn non-competitive eligibility after 3 years
> of service and (6) have the chance to be selected for an annual Leadership
> Development Academy. (7) The working environment is highly flexible with
> alternative schedules, credit hours, teleworking. (8) There?s a
> Distinguished Speaker Series, and (9) work-life programs including Metro
> and bicycle subsidies. (10) Peace Corps has a vibrant ?Community?
> atmosphere; established through President Kennedy?s call to service; the
> Peace Corps asks applicants ?what you can do for your country? . . . and
> the world.
>
> If you have engaged in intelligence activity or related work, you may not
> be eligible to apply for positions at Peace Corps. Please click on the
> Public Notice Vacancy Announcement and refer to the 'Other Significant
> Facts' section for details.
>
> If you are claiming Veteran's Preference you must attach your supporting
> documents to receive your preference points. For more information please
> click on the Public Notice Vacancy Announcement and refer to the 'Other
> Significant Facts' section for details.
>
> A background security investigation will be required for all new hires.
> Appointment will be subject to the applicant's successful completion of a
> background security investigation and favorable adjudication. Failure to
> successfully meet this requirement will be grounds for employment
> termination.
>
> Both online and offline application assistance can be obtained by
> contacting the Avue Help Desk at 1-800-407-0147 or
> joeavue at avuetech.com<mailto:joeavue at avuetech.com> or by clicking on the
> "TECHNICAL SUPPORT" button while working in the automated system.
>
> When completing your Avue application online, you will receive a pop-up
> warning message after 45 minutes. It is strongly recommended that you
> save your data often, and turn off your pop-up blocker in order to receive
> any system time-out warning.
>
> DUTIES:
>
> This position is located in the ?Customer Experience Team? within the
> Customer Support Services Division of the Office of the Chief Information
> Officer. Performs duties related to designing or developing criteria for
> designing training aids and devices based on needs analysis of the
> instruction systems. Plans and delivers customer support services,
> including installations, configuration, troubleshooting, customer
> assistance, and/or training, in response to customer requirements.
> Performs or participates in a range of information technology (IT)
> management activities that extend or apply to an entire organization or
> major components of an organization. IT management activities include
> strategic planning, capital planning and investment control, workforce
> planning, policy and standards development, resource management, knowledge
> management, architecture and infrastructure planning and management,
> auditing, and information security management. Plans, develops, and
> implements systems and IT policy changes.
>
> KNOWLEDGE, SKILLS, AND ABILITIES:
>
> Attention to Detail
>
> Oral Communication
>
> Customer Service
>
> Problem Solving
>
> Knowledge of the principles, methods, practices, and techniques of
> instructional systems.
>
> Knowledge of technology used for training instruction, specifically
> authoring software for online course development.
>
> Knowledge of computer hardware/software technologies.
>
> Ability to plan and execute work in a collaborative team based
> environment.
>
> Ability to plan and deliver customer support services.
>
> MINIMUM FEDERAL QUALIFICATION REQUIREMENTS:
>
> Qualifying experience for FP-03 requires IT-related experience that
> demonstrates each of the following four competencies: Attention to Detail;
> Customer Service; Oral Communication; and Problem Solving; AND one (1)
> year of specialized experience at least equivalent to the FP-04 or GS-11
> level. Specialized experience is experience that is in or directly
> related to the line of work of the position to be filled and that has
> equipped the applicant with the particular competencies/knowledge, skills,
> and abilities to successfully perform the duties of the position.
> Experience must be IT-related and may be paid or unpaid experience.
>
> Example of specialized experience for positions at the FP-03 level,
> typically gained in the IT field or through performance of work where the
> primary concern is IT, includes experience analyzing a number of
> alternative approaches when advising management concerning major aspects
> of IT system design. The experience demonstrates accomplishment of IT
> project assignments requiring knowledge of IT requirements and techniques
> pertinent to the position to be filled.
>
> OTHER SIGNIFICANT FACTS:
>
> The primary method of applying for this vacancy is online via the Internet
> at www.avuedigitalservices.com/pc/applicant.html. If you do not have
> access to the Internet, you are strongly encouraged to visit your library,
> state employment commission, or a commercial establishment that provides
> Internet access to apply online. If you are unable to apply online, you
> may call the contact phone number listed on this announcement to obtain a
> copy of the vacancy announcement, applicant qualification form (Form No.
> F-15566-AVUE), and instructions for completing the form. No other form of
> application will be accepted.
>
> Applications and supporting documentation must be received by the closing
> date of the announcement to receive consideration.
>
> HOW YOU WILL BE EVALUATED: Your application will be automatically
> evaluated and rated by the system. Additionally, the Peace Corps Human
> Resources Office will conduct a quality review of your on-line application
> and supporting documents before your rating becomes final. This quality
> review will be based on the extent and quality of your experience,
> education, and training as it relates to the duties of this position.
> Your on-line responses must be supported by the information you provide in
> your application and work history information.
>
> Applicants submitting documents can electronically attach them, or scan
> and attach them, to the employment application. If this is not possible,
> copies of documents can be faxed to 253-573-9869, or mailed to the
> following address: Peace Corps, c/o Avue Technologies Corporation, ATTN:
> Direct Services, 1145 Broadway Plaza, Suite 800, Tacoma, WA 98402. All
> faxed or mailed proof documents must be identified with applicant's name
> and vacancy announcement number.
>
> All applicants will be considered without regard to race, color, religion,
> national origin, marital status, political affiliation, age, sex, sexual
> orientation, handicapping condition, membership in an employee
> organization, or any other non-merit factors.
>
> If you have a disability and would like to request a reasonable
> accommodation for any part of the application and hiring process, or have
> questions regarding reasonable accommodation, please contact our American
> Diversity Program office at 202-692-2139. You can send an email to
> adp at peacecorps.gov or americandiversityprogram at peacecorps.gov.
>
> Moving expenses are not authorized.
>
> Relocation expenses are not authorized.
>
> BENEFITS: A variety of health insurance plans; retirement system with
> investment options; paid holidays; paid sick and annual (vacation) leave;
> life insurance; incentive systems; and training and development
> opportunities. Employees located in the United States may also receive
> subsidized transportation, flexible work schedule, and a family/worklife
> program.
>
> Recruitment bonus is not authorized.
>
> PRIOR INTELLIGENCE ACTIVITY OR RELATED WORK: Individuals who have been
> engaged in certain intelligence activity or related work or who have been
> employed by or connected with an intelligence agency are ineligible for
> employment with Peace Corps. Acceptance of employment with Peace Corps
> precludes employment by certain intelligence organizations for a specific
> period of time, determined by the employing agency, after Peace Corps
> employment ceases.
>
> As a condition of employment, all male applicants born after December 31,
> 1959, must have registered for the selective service. If selected for
> this position, the applicant must sign a statement certifying his
> registration, or the applicant must demonstrate exempt status under the
> Selective Service Law.
>
> DIRECT DEPOSIT: All Federal employees are required to have Federal salary
> payments made by direct deposit to a financial institution of their
> choosing..
>
> Applicants must be U.S. citizens.
>
> Applicants must meet all qualification requirements by the closing date of
> this announcement.
>
> VETERAN'S PREFERENCE: If you are claiming 5-point Veteran's Preference, a
> DD-214 must be submitted with your application. To receive 10-point
> preference, in addition to your DD-214, you must also submit an SF-15 and
> an official statement, issued in 1991 or later, from the Veterans Affairs
> or from a branch of the Armed Forces, certifying that the veteran has a
> service-connected disability of 10% or more. This documentation must be
> received by the closing date of the announcement; failure to submit will
> disallow the additional points for preference being added to your score.
>
> This position is excluded from provisions of the Career Transition
> Assistance Program (CTAP).
>
> A six-month trial period is required.
>
>
>
> _______________________________________________
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