[nfbmi-talk] how many deserve a score greater than zero?

[joe harcz Comcast]

MICHIGAN COMMISSION FOR THE BLIND

2011 DIRECTOR’S OBJECTIVES & COMPETENCIES
AS APPROVED AT DECEMBER 10 COMMISSION MEETING

 

Objectives

 

Objective 1:  The Rehabilitation Services Administration (RSA) conducted its monitoring review of the Commission in 2009 and submitted its final report to MCB November 5, 2010.  The final RSA report included eight findings which require corrective actions by the agency and MCB staff will be working with RSA’s designated liaison on a regular basis to provide technical assistance in the development of these actions and monitor progress.  The agency director will provide monthly updates to commissioners on interactions with RSA and resulting compliance, beginning January 29, 2011 and post final corrective action plans on the website.  

 

 

Objective 2:  Develop a comprehensive board orientation packet and program that insures that a new board member understands their role clearly.

§        Solicit information from the board, consumers, staff, and administrators as to what elements should be included in a comprehensive board orientation packet-program by March, 2011.

§        Propose a comprehensive board orientation packet-program to the board for approval by the June 2011 meeting. 

§        Implement the board orientation packet-program when ever a new board member is appointed to the board prior to their first board meeting.

§        Work with DELEG and DTMB to ensure that each new board member receives a state e-mail address for board correspondence only within 10 days of a commissioner being sworn in.

 

 

Objective 3:  Plan and conduct up to three in-service workshops for commissioners on subjects chosen by commissioners, such as the Randolph-Sheppard Act, the range of transition services provided to consumers and/or agency interactions and collaborations with senior organizations and agencies, Veterans organizations, etc. Presentations would be conducted by MCB staff and, in some instances, as appropriate, external partners may be utilized as warranted.  The workshops could be scheduled adjacent to commission meetings in March, June, September or December to help minimize costs

 

 

Objective 4:  Work with DELEG to secure a facilitator to continue the work of the BEP/EOC Ad HOC Committee and facilitate the MCB Planning and Quality (PAQ) Team through September, 2011.  The facilitator will help plan and conduct six meetings of the Ad Hoc Committee and four PAQ Team Meetings, beginning in January, 2011.  Progress reports on the efforts of these two committees will be provided to commissioners quarterly.

 

 

Objective 5:  Continue the work of the agency’s committee to review and improve staff training, particularly training of new agency staff.  The committee also includes representation from the MCB Consumer Involvement Council (CIC), the Michigan Council of the Blind and Visually Impaired (MCBVI) and the National Federation of the Blind (NFB) of Michigan.  The committee’s works includes a focus on enhancing the understanding of blindness and issues facing blind persons, which is intended to assist staff in serving clients most effectively.  The progress on the committee’s recommendations will be reported to Commissioners quarterly, with its final report to Commissioners in December, 2011.  

 

 

Objective 6: Demonstrate strong commitment to performance appraisal and feedback through the development of goals and objectives and performance expectations; provide fair and objective performance evaluations; ensure timely submission of evaluations for subordinate staff and/or self evaluations.

 

 

Objective 7:  Provide positive direction in the implementation of EEO programs, such as EEO, Diversity, Discriminatory Harassment, and ADA, through training and monitoring, in order to ensure compliance with all federal and state civil rights statutes.  Also ensure that equitable practices are adhered to in the areas of selection, hiring, assignments, discipline, and training.  Demonstrate commitment to workplace safety through the establishment of safety policies, procedures, and safe working conditions.  Respond timely to reporting requirements for information on these practices.

 

 

Competencies

 

 

1.          ADAPTABILITY: Maintaining effectiveness when experiencing major changes in personal work tasks or the work environment; adjusting effectively to work within new work structures, processes, requirements, or cultures.

 

2.          ALIGN PERFORMANCE FOR SUCCESS: Focusing and guiding others in accomplishing work objectives.

   

3.          BUILDING PARTNERSHIPS: Identifying opportunities and taking action to build strategic relationships between one's area and other areas, teams, departments, units, or organizations to help achieve business goals.

 

4.          BUILDING TRUST: Interacting with others in a way that gives them confidence in one's intentions and those of the organization.

 

5.          COMMUNICATION: Clearly conveying and receiving information and ideas through a variety of media to individuals or groups in a manner that engages the audience, helps them understand and retain the message, and permits response and feedback from the listener.

 

6.          CUSTOMER FOCUS: Making customers and their needs a primary focus of one's actions; developing and sustaining productive customer relationships.

 

7.          DECISION MAKING: Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences.

 

8.          DELEGATING RESPONSIBILITY: Allocating decision-making authority and/or task responsibility to appropriate others to maximize the organization's and individual's effectiveness.

 

9.          DEVELOPING A SUCCESSFUL TEAM: Using appropriate methods and flexible interpersonal style to help develop a cohesive team; facilitating the completion of team goals.

 

10.     FACILITATING CHANGE: Encouraging others to seek opportunities for different and innovative approaches to addressing problems and opportunities, facilitating the implementation and acceptance of change within the workplace.

 

11.     INNOVATION: Generating innovative solutions; trying different and novel ways to deal with work problems and opportunities.

 

12.     LEADING THROUGH VISION/VALUES: Keeping the organization's vision and values at the forefront of associate decision-making and action.

 

13.     PLANNING AND ORGANIZING WORK:  Establishing courses of action for self and staff to ensure that work is completed efficiently.

 

14.     STRATEGIC PLANNING: Obtaining information and identifying key issues and relationships relevant to achieving a long-range goal or vision; committing to a course of action to accomplish a long-range goal or vision after developing alternatives based on logical assumptions, facts, available resources, constraints, and organizational values.

 

15.     TECHNICAL/PROFESSIONAL KNOWLEDGE/SKILL: Possessing, acquiring, and maintaining the technical/professional expertise required to do the job effectively and to create customer solutions.  Technical/professional expertise is demonstrated through problem solving, applying technical knowledge, and product and service management for the functional area in which one operates.