[nfbmi-talk] Fw: request for information consumer satisfaction
joe harcz Comcast
joeharcz at comcast.net
Sun Feb 12 23:42:22 CST 2012
Just look at the so-called closures related to "Shelterred workshops" like JVS and Goodwill etc.
then tell me about the right sorts of things realted to general accountability ok?
Now Commissioners and all look in to this in detail ok? By the way none of this higly paid for crap is yet on MCB's list serve.
Not one wit.
Look into these closures and see how hmany you know personally beteween the lines that are repeated over and over again. It is sp9in upon spin. Crap u[pon ccrap.
The only constants are the hacks like Robertsonn here.
Oh my did I say the term "hack". What in the flying fig does one call a hack unless one might also call him an outright crook?
----- Original Message -----
From: Robertson, Bob (LARA)
To: MCB2020-L at LISTSERV.MICHIGAN.GOV
Sent: Wednesday, November 02, 2011 2:13 PM
Subject: Re: request for information consumer satisfaction
Per your request, below are the results of the survey done in August 2010 of persons closed status 26.
Michigan Commission for the Blind
Survey of "26 Closures" Participants
Total Participant Names 320
Number Deceased 5
Phone Numbers Disconnected 68
Didn't Respond to Phone Calls 94
Seniors or Retired: 14
1. Were the services you received from MCB instrumental in assisting you in becoming employed?
Yes: 105 No: 35
Yes & No: 1 (lives in rural area-needs transportation)
Kind of - going to school and doing volunteer work in the field
Already employed/helped keep employment - 11
Guardian not happy w/MCB services - didn't help at all
Helped with schooling/finishing school - 3
Still working w/MCB - wants to be in vending program
Didn't get any help, got glasses paid for
2. Are you currently employed? Yes: 86 No: 61
One person still in school - couldn't do both work and school
One person was just laid off
One person laid off two years ago
Was employed and moved to FL& trying to get business up again
Was employed and moved to Georgia and working w/Georgia MCB
a. Are you receiving benefits from your employer? Yes: 30 No: 39
1 No response - benefits elective & chose not to take
If yes, what is your employer's name?
Fifth Third Bank
BEP - 10
University of MI, Transportation Research Institute, Transp. Data Center
Liberty Athletic Club
Access Living, Chicago, IL
Lake State Industries
Grand Rapids Child Discovery Center
Bail Bonds insurance Agency
Disability Advocates of Kent County
Miller's Super Value Grocery Store
Self-employed - real estate
Hartland health Care
Self-employed - does craft shows
State of MI - MDOT - bridge
State of Wyoming - Chaplin
Self-employed - Hampton & Sons Construction
Self-employed - RDS Consultants
Jewish Vocational Services
First National Bank
Self-employed (realtor) & works for someone else (White Horse Inn)
Dominos & Red Lobster (works 2 part-time jobs)
University of MI
AARP (doing a training program through them)
Arms Insurance Agency
Self-employed - Forest Products
Torres Golf Management
YWCA - southwestern MI
Little Cesar's Pizza
Self- employed - Brew for You
ARC of St. Clair County
Self-employed - AT Guides
Trinity Senior Living Community
Self-employed - EZ Way Lawn Service
Flint Public Schools
Kaplan Test Prat & Admissions
MSU - Disability Resource Center
Family Health Psychiatric & Counseling Center
Self-employed - Randall Bakery
Self-employed - independent contractor
Detroit Hispanic Development Inc.
City of Detroit - Water/Sewer Dept.
Northern Suburban Special Education District
Community Care Services
Tower Clock Eye
Self- employed - independent contractor (transcription)
Self-employed - Fine Imaging Inc.
Self-employed - Awesome Power Washer, Inc
Detroit Board of Education
Double W Oil field
Self- employed - Blind Campbell Enterprises
Self-employed - Fast Break Foods
Self-employed - has a vegetable stand
Self-employed - Jaime Villa Message Therapy
3. Are you still working at the same job you were when your MCB case was closed?
Yes: 72 No: 14
If no, who is your new employer? This answer reflects current employer in above.
4. Have you received a promotion? Yes: 6 No: 61
5. What is your salary range?
Less than $20,000: 46
More than $40,000: 14
6. Do you work full time or part-time? Full time: 45 Part-time: 39
Sometimes full time - sometimes part-time
7. Are you currently working in the field you received training in? Yes: 62 No: 20
If no, is there a reason why you are no longer employed in the field?
Deterioration of eye sight
Didn't need any training; not happy w/MCB; put up barriers to employment; caseworker was good but retired (Ray Kirkland)
Due to my disability
Wasn't trained in a field; training in starting your business (woodworking)
Currently working with MCB
Economy; PHD in ecology and can't find work in Grand Rapids
Business closed and can't find employment
He's in janitorial now, was a truck driver- it's his vision
Training to work at home
Trained for massage therapy and because of meds, can't do anymore
Didn't receive training - 3
No training - showed how to use "tools" to see
Received equipment to assist him in job
Still going to school; trying to get master's degree; wants to get into Western MI
Skills need to be updated
Didn't want training due to her son's disability; received visual aids
Was unable to get a job
PD for college, but degree was in a different area than I'm working in now
Just furnished AT and how to use them
Only career guidance at that time
No training; helped with AT
Company didn't feel job he did was safe
Didn't receive training; but received AT
8. Are you interested in becoming employed again? Yes: 33 No: 12
Don't know now because of things going on now
Just moved from Colorado to Michigan
She can't work
Had heart attack and in therapy and had an amputation
Problem is transportation
Not right now
Maybe - now disabled with a neck injury
Due to his health
If yes, what area can MCB assist you in your job search?
MCB says they can't assist him
Going to school
She's in the arts (jazz entertainment)- wants to do music in clubs
Getting a job
Not sure - 8
I can't drive and can't see well - closed his business because couldn't see - worked with MCB after that
Wants customer service or administrative assistance
Computer needs to be updated; Jaws doesn't work; called vendor & can't install herself
Needs some special glasses
Wants training in another area such as nurse's aid
Trying to get back w/counselor to work on a plan - just got a dog
Working with her; needs help with her mobility and needs transportation
Wants to be self-employed - 2
Supplying her with job leads; help with her resume
Help her get a job in social work
Help with job leads and transportation
Help with finding right job
Wants to start his own business, has his own tools
9. Do you want your case opened again? Yes: 48 No: 79
Case is currently opened - 11
Got realtor's license; eye sight is deteriorating- can't drive anymore; problem w/brightness and dimness; needs help w/home skills; was happy with services before
Tried to get into Kalamazoo school for vendor training; had to do routine things he didn't need; MCB makes work - not user friendly; voices this to others. He jumped through all hoops, saw other vendors; won't give training (driving); 30 weeks and can't do because of his family and other responsibilities - long distance for him to be there at all times and use white cane all times; doesn't want to use (if can't use, expels clients). Good when working with Ray - have to take duplicative course when he knows subjects - was told vacancies of state facilities but wouldn't allow him to bid on - pointed out rest areas to expand into.
Lisa Kamcondal(?) never returned calls; Kim Kennedy was good and met with her from time to time
Has a 15 month old child and staying home now and will go back to work eventually
Not currently, but are assisting others with your skills (woodworking)
May be interested in music therapy
Probably in the future to study accounting
Has seen his doctor and can't drive - doesn't know what you can do for him
Needs new equipment
Services were great until recently when requested a piece of equipment
He's hard of hearing - needs assistance in the home and cooking
I'm very grateful for MCB - Shannon McVoy was great - helped him and his family
People who she currently works with now are great people
Going to school to get her GED
Was a successful professor for over 40 years and enjoyed his work
Wants to work with Michelle Visser
Named voc. Person of the year - helped her immensely
Michelle Visser was counselor but he was contracted out to others
On total disability and can work only so many hours
Doesn't live in MI anymore, lives in Washington D.C.
Has broken his glasses and will wait for MCB to contact him
Got switched to a new worker and has been sick for past year
Does MCB have a pre-screening program to see where people's interest lies or what they would be good at?
Worried about soc security limits (I suggested to talking w/a WIPA person and didn't want to)
Purchasing electrical books
Had to fight with MCB on some issues - called 2 months ago and MCB won't help people find jobs
Living in Wisconsin now
Wants computer training
Great counselor Michelle Visser and last counselor was great also
Interested in training at Louisiana Training Center for the Blind
Wants more training on the computer
If yes, obtain the following information and someone from MCB will get in touch with them.
Name: _________See surveys for this information_________________
From: Michigan Comm for the Blind Vision 20/20 List [mailto:MCB2020-L at LISTSERV.MICHIGAN.GOV] On Behalf Of joe harcz Comcast
Sent: Wednesday, October 19, 2011 8:23 AM
To: MCB2020-L at LISTSERV.MICHIGAN.GOV
Subject: request for information consumer satisfaction
October 19, 2011 Inquiry Related to Consumer Satisfaction Survey
Paul Joseph Harcz, Jr.
1365 E. Mt. Morris Rd.
Mt. Morris, MI 48458
Patrick D. Cannon
Director, Michigan Commission for the Blind
Dear Mr. Cannon,
I'm writing today to request an accessible copy of the completed consumer satisfaction survey denoted in the following section from the MCB 2011 "Strategic Action Plan":
1.2 Work collaboratively with a third party to develop assessment and tracking tools to measure client satisfaction with MCB services and determine the extent to which clients whose cases are closed successfully remain employed and independent at 18 months or 24 months following case closure. These tools are to include an optional online survey for clients and telephone survey conducted by a third party. The survey instrument has been completed. It is now just a need to conduct the survey.
Status: The survey has been completed and the results need to be compiled and analyzed. This will be done by May 2011. "
As you know I'm legally blind and I request this report as either a plain text enclosure and/or a Word document sent to my e-mail adress listed above.
Thank you in advance for your prompt compliance with the Americans with Disabilities Act and Section 504 in these regards.
Paul Joseph Harcz, Jr.
Cc: MCB Commissioners
Cc: NFB MI
Responsibility: Leamon Jones, Elsie Duell, and Bob Robertson
More information about the nfbmi-talk