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i New Horizons Rehabilitation Services, Inc.
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Awards & Outcome Measures /zep?rf
E M P LOYM E NT
23% Increase
675 individuals found
gainful employment with a
66% placement rate.
96% of individuals obtaining jobs
maintained theirjob for 90 days
KOOSER PROG RAM
Increased by 262 Participants
STUDENT PROGRAMS
School Districts Increased 17 to 21
374 Students in 2011
In school districts in Oakland and Macomb counties, the New
Horizons School-to-Work Transition program reaches hundreds
of students with special needs each year.
100 97% of our students stayed in
school.
95% of students in classroom
activities demonstrated an
understanding of the material
presented.
88% of students were involved
in career exploration including
job shadowing and interest
exploration.
20
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;g | Stayed in School !
3
g I Demonstrated Understanding
Q I .
§ Involved in Career Exploration
3,708 PERSONS SERVED
15% Increase
Transitional Employment
Services 14%
1814 Pond Run Drive 0 Auburn Hills, Ml 48326 ' (248)340-0559 0 www. NewHorizonsRehab.org
Organizational-Based
Vocational Training 12%
Community-Based
Employment Services 74%
The Kooser Program is an educational program designed to provide relevant
information about the signi?cant and hidden impact hearing loss has on an
individual and their family. This one-day seminar intended for teenagers and
adults 15 years of age and older served a record number of 429 persons.
CONSUMER SATISFACTION
98% Overall Satisfaction
The consumers served in our many programs continue to be extremely
satis?ed with the services they receive.
Post Program Consumer Satisfaction
98% said they were
involved in the decision-
making regarding their
program goals
Involved in Decision Making 1
ii l Treated with Dignity & Respect
97% said staff treated them
§ Would Recommend with dignity & respect
_ |
° 8 I 3 I 8 . g § 98% would recommend
New Horizons to others

Page 2
RECOGNITIONS
8|. MILESTONES
Z011 — METROPOLITAN
DETROlT'S 101 BEST & BRIGHTEST
COMPANIES TO WORK FOR
For six years, 2000, 2002, 2003, _,_____
2007, Z010 and now in 2011
New Horizons was chosen to be
part of the impressive group of
"Metro olitan Detroit's 101 Best &
METROPOLITAN
D E T R oT?"'§
P
Brightest Companies to Work For." New Horizons was honored along T -
with 100 other worthy organizations B T“
in metropolitan Detroit receiving A C O M P A N I E S
recognition for outstanding human T resource practices. W|NNER 2011
2010 - JANET & PAUL MACCORMACK LIFETIME ACHIEVEMENT AWARD
WHAT MAKES NEW
HORIZONS UNIQUE
Statistics such as those shown here are a measure of the stability of
operations which allows New Horizons to be a strong organization
able to serve the consumers in its programs.
Staff Retention 95%
Staff retention is at the heart of any quality rehabilitation
organization. New Horizons staff retention figure was 95% last year.
Ethnic Diversity 31%
Differences among team members can strengthen the bonds formed
with clients and customers through ethnic diversity in the workplace
31% of our staff come from minority groups including African
Americans, Asians, and persons of Hispanic origin.
Administrative Costs 6%
Low administrative costs means more resources being allocated
directly to consumer programs. New Horizons has been able to
reduce its annual administrative cost to just 6% of the total budget.
The Arc of Oakland County 2010 Dove Award presented New Horizon's CEO/President Stan A. Gramke with the Janet & Paul MacCormack
Lifetime Achievement Award. This award re?ects his many years of successful management and service in the ?eld of human services.
2010 — NATIONAL ACCREDITATION
New Horizons received the highest level of accreditation with a 3 year CARF accreditation. CARF is the Commission on Accreditation of
Rehabilitation Facilities establishing national standards of quality care for rehabilitation organizations serving people with disabilities.
2007 — MUTUAL OF AMERICA COMMUNITY PARTNERSHIP NATIONAL AWARD
The New Horizons Soft Skills Training Curriculum Program was selected as a 2007 Mutual of America Community Partnership National Award
Merit Finalist. The Selection Committee was impressed by the program s impact on the lives of the targeted population and the impressive
results of this dynamic collaboration since its inception in 2005.
2007 - MICHlGAN'S SALUTE TO DIVERSITY AWARD BY CORP! MAGAZINE
New Horizons was chosen as a "Diversity Champion" for being a nonpro?t organization that creates or promotes special programming,
education or other initiatives that focus on diversity. Corp! Magazine is a long-time supporter of diversity and multiculturalism in business.
2007 - MRC EXCELLENCE AWARD
Ronald Storing, Vice-President of New Horizons, was the recipient of the 2007 Michigan Rehabilitation Conference Excellence Award that
is given to an individual who has demonstrated excellence in leadership, effectiveness, creativity, advocacy, and commitment on behalf of
persons with disabilities and other barriers to employment.
2006 — NISH PERFORMANCE EXCELLENCE AWARD USING THE ABILITYONE PROGRAM TO FURTHER ITS MISSION
NISH presents this national award annually to one community rehabilitation agency that uses the AbilityOne Program contracts to ful?ll and
advance its mission in support of people with severe disabilities. The AbilityOne Program creates jobs and training opportunities for people
who are blind or have other severe disabilities, empowering them to achieve greater independence and lead more productive lives.
2006 - NISH MANAGEMENT EXCELLENCE AWARD
NISH (National Industries for the Severely Handicapped) presented New Horizon's CEO/President, Stan A. Gramke, with the Management
Excellence Award from the National Council of Work Centers. This prestigious award is a re?ection of his many years of successful
management and dedicated service in the ?eld of human services.
2005 — AUTOMATION ALLEY NON-PROFIT ORGANIZATION OF THE YEAR
New Horizons was recognized by Automation Alley as an organization that has shown unsurpassed dedication to the growth of Southeast
Michigan with proven programs directly bene?ting Michigan businesses and/or future employees. Automation Alley encompasses more than
650 businesses, educational institutions and government entities driving the growth and image of Southeast Michigan's technology economy.
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