[nfbmi-talk] request consumer satisfaction surey

[joe harcz Comcast]

December 6 2013 to Pembel et All Consumer Satisfaction Survey

 

 

Paul Joseph Harcz, jr.

1365 E. Mt. Morris Rd.

Mt. Morris, MI 48458

joeharcz at comcast.net

 

 

To: Mike Pemble

Deputy Director

Michigan Bureau of Services for Blind Persons

 

Via E-mail

 

 

Dear Mr. Pemble (and others),

 

 

I am writing you today as a person who is blind and as an applicant of services from your “Bureau” and as an advocate to simply request the “consumer satisfaction survey” you referenced clearly at today’s Michigan Council of Rehabilitation services meeting. I didn’t received mine in the mail as you noted you sent out 500 letters.

 

Thus I’m requesting this instrument and in accessible format of course.

 

Let’s start out by asking it as a simple plain text enclosure to my e-mail address ok?

 

Then maybe in the next century you might figure out to send it to me in Braille.

 

Oh, scratch the sarcasm which I just cannot resist and send me the thing which by the way folks at BSBP in the state plan say is being conducted by an independent body “Michigan State” and then in RSA documents you say the Commission for Blind Persons is doing this independent and objective survey….

 

And well I’m confused by it all. Sorry it must be an issue with being a whiny blind person who wants everything on the up and up.

 

Regardless I invoke both relevant portions of the Americans with Disabilities Act in this regards along with those of the very Rehabilitation Act (both Titles 1 and five) in this regards and expect nothing less than a timely delivery of requested information in accessible form.

 

Yes, sir I do expect that BSBP is fully accessible to those who are blind and in a timely manner too.

 

Sincerely,

 

Paul Joseph Harcz, Jr.

 

P.S. Those five hundred or so people you said you sent letters to can’t read print letters, wink but well...!

 

Cc: NFB MI

Cc: RSA

Cc: MCRS

Cc: Michigan Protection and Advocacy Services

Cc: Arwood/Zimmer LARA, DSA

 

Cc: several media

Cc: several attorneys at law