[nfbmi-talk] has essenberg done any of this?
joe harcz Comcast
joeharcz at comcast.net
Sat Nov 1 00:22:24 UTC 2014
And I ask again what franchises?
Oh and he runs the client assistant program too? Wow this guy is super man and super rehab man.
What a sick and pathetic joke.
Joe
CS-214
REV 8/2007
1. Position Code
State of Michigan
Civil Service Commission
Capitol Commons Center, P.O. Box 30002
Lansing, MI 48909
Federal privacy laws and/or state confidentiality requirements protect a portion of this information.
POSITION DESCRIPTION
This form is to be completed by the person that occupies the position being described and reviewed by the supervisor and appointing authority to ensure its accuracy. It is important that each of the parties sign and date the form. If the position is vacant, the supervisor and appointing authority should complete the form.
This form will serve as the official classification document of record for this position. Please take the time to complete this form as accurately as you can since the information in this form is used to determine the proper classification of the position. THE SUPERVISOR AND/OR APPOINTING AUTHORITY SHOULD COMPLETE THIS PAGE.
2. Employee’s Name (Last, First, M.I.)
8. Department/Agency
LARA
3. Employee Identification Number
9. Bureau (Institution, Board, or Commission)
Bureau of Services to Blind Persons (BSBP)
4. Civil Service Classification of Position
Departmental Manager 12
10. Division
Business Assistance & Development Program (BADP)
5. Working Title of Position (What the agency titles the position)
Assistant Manager
11. Section
6. Name and Classification of Direct Supervisor
Robert L. Essenberg Division Director 17
12. Unit
7. Name and Classification of Next Higher Level Supervisor
Edward F Rodgers, Director BSBP
13. Work Location (City and Address)/Hours of Work
Lansing, MI – Anderson Office Building M-F; 8am-5pm
M – F; 8:00am – 5:00pm
14. General Summary of Function/Purpose of Position
The position will function as the assistant manager over the Business Assistance & Development Program and will be responsible to assist in the directing and managing of work activities of the Business Assistance & Development Program (BADP). The position will assist in managing the consultation services, development services, educational programs, financial assistance and guidance for small and medium business operated, managed or owned by entrepreneurs, who are legally blind. This position will also assist in directly supervising operators providing food service delivery to the public at the various food service locations and any related task or service necessary to make those operations successful including attending training programs and other business activities associated with a franchise operation. This person will also have the responsibility of assisting in the marketing of services for the Division and providing excellent customer relations with various stakeholders and associates, including legally blind entrepreneurs in the private sector. These services may include training modules for legally blind individuals operating in the food service industry. The position will be responsible for helping to guarantee that the franchise agreements for buildings are in total compliance with all requirements to maintain the franchise.
For Civil Service Use Only
15. Please describe your assigned duties, percent of time spent performing each duty, and explain what is done to complete each duty.
List your duties in the order of importance, from most important to least important. The total percentage of all duties performed must equal 100 percent.
Duty 1
General Summary of Duty 1 % of Time 40__
Responsible for assisting in the overall management of the franchise operations at the food service facility and Business Assistance and Development Program (BADP) located inside the Anderson Office Building, 1st floor and the Capitol Building first floor.
Individual tasks related to the duty.
· Assist in overseeing the development and administration of program, policies and procedures for BADP.
· Assist in ensuring the BADP follows department, agency, and Civil Service requirements in personnel management, including EEO programs, Discriminatory Harassment, ADA, Performance Evaluation, discipline, staff training, and proper hiring procedures etc.
· Assist in the Overall management of the needs of the operation including the daily supervision of all franchise employees, including: daily scheduling, ordering supplies, and other related duties
· Assist in managing the budget and maintaining all records for the operations. Create reports as required and/or necessary.
· This position will assist in providing consulting services, developmental services, educational assistance and guidance for the small and medium businesses operated, managed or owned by entrepreneurs, who are legally blind.
· Assist in overseeing employees who will be doing the food prep and providing service to customers
· Assist in developing and maintaining a catering service for clients in the program, providing food services in the 2 locations.
Duty 2
General Summary of Duty 2 % of Time 15
Assist in providing training, continuing education, assistance and initiatives for clients in the program.
Individual tasks related to the duty.
· Assist in formulating the short-range and long-range plans and goals for the operation
· Assist in planning specific training opportunities for clients in the program
· Assist in evaluating the skill and progress of clients to help determine their readiness to manage, operate or own a small or medium sized business.
· Assist in supervising the training of all staff and clients in the program
Duty 3
General Summary of Duty 3 % of Time 15
Responsibility of assisting in the maintaining of the franchise agreement.
Individual tasks related to the duty.
· Assist in overseeing the entire operation to ensure that minimum production requirements established for the franchise agreement are reached and maintained
· Attend franchise training programs, meetings, and other activities as required by the franchise agreement
· Assist in making sure the facilities comply with all franchise inspections and requirements
· Be able to adapt quickly when changes in product line or promotions are received from the franchise company
· Assist in maintaining all necessary records and provide reports as needed for the franchise company
· Assist in recording procedures for franchise agreement and requirements and change as necessary.
Duty 4
General Summary of Duty 4 % of Time 10
Responsibility for adherence to all safety regulations and requirements of a food service operation including state and federal laws.
Individual tasks related to the duty.
· Stay current on all food safety laws, regulations, rules, and guidelines
· Assist in making sure that all employees follow the requirements and maintain a clean and safe environment in all aspects of the food prep and service delivery
· Assist in guaranteeing that all necessary equipment and supplies are available to ensure food safety
Duty 5
General Summary of Duty 5 % of Time 10
Assist in planning, developing, implementing, and maintaining a program to promote the skills of clients to assist, develop and implement initiatives to allow the legally blind clients to operate, manage or own a food service facility.
Individual tasks related to the duty.
· Provide excellent customer service to patrons of the operation both at the Anderson Office Building and the State Capitol Building.
· Assist in promoting the services available from the program to the community and the public in general.
· Regularly meet with the building management at the Anderson Office Building and the State Capitol Building to develop and maintain a positive working relationship
Duty 6
General Summary of Duty 6 % of Time 10
Other duties as assigned.
Individual tasks related to the duty.
·
16. Describe the types of decisions you make independently in your position and tell who and/or what is affected by those decisions. Use additional sheets, if necessary.
· Assist in all day-to-day needs and decisions regarding scheduling, food preparation, service delivery, catering
· Assist in management of the client assistance program , development of initiatives to allow legally blind individuals to manage, operate or own a food service facility.
17. Describe the types of decisions that require your supervisor’s review.
· Major policy decisions that can impact the entire program including compliance with all state and federal reporting requirements
· Major budgetary needs and decisions
18. What kind of physical effort do you use in your position? What environmental conditions are you physically exposed to in your position? Indicate the amount of time and intensity of each activity and condition. Refer to instructions on page 2.
Bending, walking, standing, lifting moderately heavy objects, tolerating temperature changes associated with being in a food prep area and kitchen freezers, ability to handle the stress associated with meeting deadlines and supervising a large staff
19. List the names and classification titles of classified employees whom you immediately supervise or oversee on a full-time, on-going basis. (If more than 10, list only classification titles and the number of employees in each classification.)
NAME
CLASS TITLE
NAME
CLASS TITLE
Student Assistant)
20. My responsibility for the above-listed employees includes the following (check as many as apply):
x Complete and sign service ratings. x Assign work.
x Provide formal written counseling. x Approve work.
x Approve leave requests. x Review work.
x Approve time and attendance. x Provide guidance on work methods.
x Orally reprimand. x Train employees in the work.
21. I certify that the above answers are my own and are accurate and complete.
Signature Date
NOTE: Make a copy of this form for your records.
TO BE COMPLETED BY DIRECT SUPERVISOR
22. Do you agree with the responses from the employee for Items 1 through 20? If not, which items do you disagree with and why?
Yes
23. What are the essential duties of this position?
See Box 14
24. Indicate specifically how the position’s duties and responsibilities have changed since the position was last reviewed.
This is a new position.
25. What is the function of the work area and how does this position fit into that function?
The Bureau of Services for Blind Persons (BSBP) provides a wide range of rehabilitation services to legally blind individuals in order to find them employment and to be independent. The Business Assistance & Development Program is a program designed to prepare legally blind persons to operate, manage or own food service facilities. The food service operations and training center for business assistance and development program is to be located at 1st floor, Anderson Office Building in downtown Lansing. All clients in the program will complete a training curriculum at the facilities. The operation will have two functions – provide quality food service to the general public and employees within the Anderson Building and the State Capitol Building and to provide an on-the-job training opportunity for clients of the BSBP.
26. In your opinion, what are the minimum education and experience qualifications needed to perform the essential functions of this position.
EDUCATION:
Bachelor’s Degree in any major
EXPERIENCE:
Two years experience as a professional manager or program/staff specialist, or equivalent experience in the private sector. Experience working in a food service operation providing training to new staff, managing scheduling, record keeping, etc. is necessary for this particular position.
KNOWLEDGE, SKILLS, AND ABILITIES:
Knowledge of food service operations, managing and training staff, food safety regulations and procedures, public relations, marketing, and the overall rehabilitation process of the BSBP is essential.
CERTIFICATES, LICENSES, REGISTRATIONS:
NOTE: Civil Service approval of this position does not constitute agreement with or acceptance of the desirable qualifications for this position.
27. I certify that the information presented in this position description provides a complete and accurate depiction of the duties and responsibilities assigned to this position.
Supervisor’s Signature Date
TO BE FILLED OUT BY APPOINTING AUTHORITY
28. Indicate any exceptions or additions to the statements of the employee(s) or supervisor.
29. I certify that the entries on these pages are accurate and complete.
Appointing Authority’s Signature Date
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