[Nfbmo] The bus Saga Continues.

Matt Sievert matt.sievert at gmail.com
Fri Feb 15 13:40:20 UTC 2013


Dick, 

Thank you for correcting me. Mrs. Cruise did the best she could with the bus system. She even ran multiple buses on the same route during holiday weekends, because the mall was so backed up. I never used access express, because I didn't qualify, so I can't speak for that service.

As for Norna Champion. She has a school and a park named after her.

Greyhound is horrible for everyone. For blind people, for servicemen/women going to Fort Leonard, and everyone in between.

Greyhound drives me to be a more successful person. So I can bypass that nastyness, by prtivate leased car trips or airline travel.

I will NEVER advocate greyhound to anyone. They really don't care about their customers.
 


-----Original Message-----
From: "Dick Morris" <dickmorris at netzero.net>
Sender: "Nfbmo" <nfbmo-bounces at nfbnet.org>
Date: Fri, 15 Feb 2013 03:45:09 
To: NFB of Missouri Mailing List<nfbmo at nfbnet.org>
Reply-To: NFB of Missouri Mailing List <nfbmo at nfbnet.org>
Subject: Re: [Nfbmo] The bus Saga Continues.

Matt, her name is Carol Cruise, and she has retired--but she was always 
willing to listen to her customers. From what Gary tells me, the buses are 
full now, probably thanks to $3 gasoline.

But...you are absolutely right about the "second class citizen" attitude. 
Maybe you remember Dr. Norma Champion. I had her in several classes at 
Evangel when I got my communications degree back in the dark ages. As a 
state senator, well...I was at a Jeff City seminar, I forget which year, and 
of course I met with her to push NFB issues. One was a transit issue, and 
her response was that public transit was for "someone like you". I think I 
bit my tongue till it bled. She was losing her vision due to macular 
degeneration, but I never could get her to see our side of things. Sad but 
true.

And which Greyhound station were you referring to? The old one on St. Louis 
or the new one on East Kearney? My problems were more with rude Greyhound 
drivers than anything else, but the last time I rode the bus, about a year 
ago, I had a good experience--except for a bus that was three hours late. 
Oh, well...can't have everything.

Dick
--------------------------------------------------
From: "Matt Sievert" <matt.sievert at gmail.com>
Sent: Thursday, February 14, 2013 8:11 PM
To: "NFB of Missouri Mailing List" <nfbmo at nfbnet.org>
Subject: Re: [Nfbmo] The bus Saga Continues.

Sigh,

I am glad I am not in Springfield.

Public Transportation in Springfield, Missouri has always been a
"second-class" citizen issue. "only poor people and the elderly ride the
bus." is what I heard from most folks.

Also seeing empty buses driving around town didn't help any either.

Mary Cruse did a lot to help out the transit issue. I don't know where she
went, but obviously by Gary's, account, things have not improved.

The only thing worse in Springfield, Mo than the public transit system, is
the Greyhound station.

My primary means of transportation in Springfield, Mo was a cab or walking.
Only when I worked at St. John's was the bus useful, that is because the #2
S. National went past the hospital on weekdays, and the #5 went by on
weekends. Besides that, the bus was a headache I did not want.

Matt Sievert



On Thu, Feb 14, 2013 at 9:02 PM, Dick Morris <dickmorris at netzero.net> wrote:

> Good job, Erin and Gary! I wish I were still in Springfield so I could be
> part of this. You're dooing the right thing in trying to garner publicity;
> sometimes the only way to get action is to embarrass somebody. Go for it!
>
> Dick
>
> --------------------------------------------------
> From: "Magoon Erin" <magoone at gary-springfield-mo.net>
> Sent: Thursday, February 14, 2013 6:11 PM
> To: <nfbmo at nfbnet.org>
> Subject: [Nfbmo] The bus Saga Continues.
>
> The Bus Saga Continues.
>
> Gary and I went to the City Council meeting on Monday.  He spoke about the
> fixed route buses and I spoke about Access Express.  Access is the
> para-transit door to door service that I'm riding for now because of my
> surgery last October.
>
> It is getting pretty rediculous trying to get a ride on Access.  They will
> only let you schedule a ride up to one week in advance and it's getting
> difficult to do so.  They also have a 20 minute window either side of your
> pick-up to come and get you.  I had a pickup at 6:00 pm and they didn't
> have
> the person come on duty who was going to get me until 5:55 so he didn't
> arrive until 6:20.
>
> I had another person drop me off at the wrong entrance to my building in 
> my
> apaartment complex. I couldn't get a ride home from my job developer until
> two hours after the end of my appointment.  I couldn't get a ride home 
> from
> the gym at all, I could get there but not home.  I also called one week in
> advance of the City Council meeting to schedule my ride.  I scheduled it
> for
> 10:30 pm because I didn't know how long the meeting would go and they set
> it
> up.  The lady called me back ten minutes later and said she looked at the
> schedule wrong.  "It's written in military time and I have trouble reading
> and understanding it.  The latest we can get you is 8:30 not 10:30."
>
> I told the Council most of what I've just told you and they sent the
> following questions to City Utilities telling them they wanted answers by
> Friday, February 22.
>
> 1. Why did you make the bus route changes?
> 2. Why didn't you have the schedules and maps ready before the changes 
> took
> effect?
> 3. Why didn't you hold a public hearing or have public comments before you
> made the changes?
> 4. Why did the routes change 3 and 4 times after you made the original
> changes?
> 5. Is it true that you didn't want the passengers to know the changes were
> coming? If so, why not?
> 6. Why are people having so many difficulties scheduling an Access Express
> ride 6 and 7 days in advance?
>
> I called the City Council yesterday to find out what was the next step,
> that's when I got told those questions were sent to City Utilities and as
> soon as they received a response they'd call me.
>
> Today a reporter from The Springfield Newsleader called.  He talked to 
> both
> me and Gary about what has been going on.  I told him all about Access and
> that some of the buses arrive downtown five minutes early now because of
> the
> new schedule, and the bus route that was added sits in the Social Security
> parking lot for 15 minutes.  No one has explained why this is.
>
> The paper got a report from City Utilities telling them that the number of
> riders on Access has increased and that they have 5 buses.  I told the
> reporter that several people I have spoken to said they are taking Access
> because of all the route changes.
>
> He said that City Utilities has responded to City Council and said: "We
> should have had the bus maps and schedules available when we made the 
> route
> changes, we will hold public hearings in the future for any change we want
> to make whether it's small or big."
>
> I noticed that they didn't answer any of the questions City Council asked.
>
> The article is supposed to run in tomorrow's paper.  I hope it makes a
> difference.
>
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