[NFBMO] Accessibility Issue

Coccovizzo,Linda A Linda.Coccovizzo at MCCKC.EDU
Fri Jun 1 17:09:13 UTC 2018


I don't know why there are even attachments. I didn't attach anything. The site if anyone wants to play with it and can get any further than I did with anything using a screen reader is:
http://www.youravon.com/3blindmice
Thanks much all.

-----Original Message-----
From: NFBMO <nfbmo-bounces at nfbnet.org> On Behalf Of Daniel Hodges via NFBMO
Sent: Friday, June 1, 2018 11:55 AM
To: NFB of Missouri Mailing List <nfbmo at nfbnet.org>
Cc: Daniel Hodges <danielhodges9597 at gmail.com>
Subject: Re: [NFBMO] Accessibility Issue

 None of the attachments will open. Please re-try and resend.

On Fri, Jun 1, 2018 at 11:18 AM Bryan Schulz via NFBMO <nfbmo at nfbnet.org>
wrote:

> Hi,
>
> Let us know what browser and version you are using, same for jaws/nvda.
> Do you have a mentor / god forbid, the person above your level / 
> contact for tech support?
> Bryan
>
>
> -----Original Message-----
> From: NFBMO <nfbmo-bounces at nfbnet.org> On Behalf Of Coccovizzo,Linda A 
> via NFBMO
> Sent: Friday, June 1, 2018 10:15 AM
> To: NFB of Missouri Mailing List (nfbmo at nfbnet.org) <nfbmo at nfbnet.org>
> Cc: Coccovizzo,Linda A <Linda.Coccovizzo at MCCKC.EDU>
> Subject: [NFBMO] Accessibility Issue
>
> Hello all. I am hoping someone here can help me, or maybe has some 
> sage advice for me. I am extremely disappointed because I recently 
> signed up as a representative with Avon. I have used the products off 
> and on for many years, and I have always enjoyed them, and the prices. 
> I thought it might be a chance for the girls and me to make some extra 
> money, and give me an opportunity for teaching Sarah and Terra many 
> skills on the computer, managing money, and communicating 
> professionally with people. However, I am finding the website to be 
> inaccessible. I am struggling now, because I'm not sure what to do. I 
> don't feel right advertising my site if I can't serve everyone. It's 
> like I'm saying, "Please buy my products unless you're blind."
>
> I am wondering if anyone has had experiences with purchasing from the 
> Avon website with a screen reader. If so, I would love it if you would 
> share. I am able to find products and add them to the bag, but there 
> is a lack of buttons that show up as such with Jaws at least. 
> Registering as a customer is also very difficult if not impossible. I 
> think I can help my blind customers, but I feel like I am taking away 
> from someone's independence by saying you don't have equal access to 
> the website, but I am more than happy to help you with an order. If 
> someone comes to me, (which they did, and that's how I figured out 
> what the issues were),and says I don't do a lot on the internet, can 
> you help me, that's a different story. Because it's not always easy 
> for me to deliver to people, or if they are long distance customers, I believe I can most likely put web orders through for people.
>
> I'm not ready to give up yet. Am I overthinking this? Does anyone have 
> any idea what steps I might take if I am able to make contact with 
> someone on the corporate level? And, if I do make contact with 
> someone, and I am brushed off or met with an unwillingness to fix the 
> problems, what would be the best direction to take?
>
> I welcome anything anyone has to offer here.
>
> Thanks for reading.
>
> Linda C.
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