[NFBMO] Call-A-Ride

Michael Walker michael.walker199014 at gmail.com
Tue Mar 1 16:13:53 UTC 2022


Thank you for the information. How close does the metro bus drop off to your job? When you get off the bus, how close are you to the building?

> On Mar 1, 2022, at 10:06 AM, Liam McCoy via NFBMO <nfbmo at nfbnet.org> wrote:
> 
> St. Louis also has a new option through metro called Via. https://www.metrostlouis.org/via/
> it is a hybrid of public transit and rideshare, it has limited boundaries to help serve some of the areas they struggled to get bus service to regularly it seems. If you are within the boundaries you use the app and hail a Via company rideshare contracted through metro, they can pick up or drop off at metro stations or addresses within the boundary. The main area is south of St. Louis around Afton, and there is another narrow corridor to west county.
> 
> The only issue I have found is the Via app uses AI to select a mutual pick up spot not necessarily the exact address (unless at a metro station), and it displays a pin on a map and tells you to go to the meet up point. So that is not good for screen reader users. Might be an opportunity for some accessibility outreach. 
> 
> I do not use call a ride because my job changed and is much closer to me so I do not have much use for it any longer, I ride a metro bus.
> 
> 
> -----Original Message-----
> From: NFBMO <nfbmo-bounces at nfbnet.org> On Behalf Of Michael Walker via NFBMO
> Sent: Monday, February 28, 2022 11:36 PM
> To: Liam McCoy via NFBMO <nfbmo at nfbnet.org>
> Cc: Michael Walker <michael.walker199014 at gmail.com>
> Subject: Re: [NFBMO] Call-A-Ride
> 
> Liam,
> 
> What do you use in place of Call-A-Ride?
> 
> For those of you living in Jefferson and St. Louis counties, what transportation options do you find most reliable in employment situations?
> 
> Thank you,
> 
> Mike
> 
>> On 2/23/2022 9:58 AM, Liam McCoy via NFBMO wrote:
>> I started using it more regularly after returning to work in summer 2020, so it was in the in between phase of people returning to work so it may not be the best representation. I did not have many issues but I also went in very early in the morning, would get a direct ride. The afternoons were worse but mostly fine, I only had a handful of 60-80 minute long rides with driving all around.
>> 
>> However I have since stopped using it at all and have heard that with more people returning to work (on the rider side) but continued driver shortages it has gotten much worse, people calling as soon as the lines open and waiting on hold for half an hour to be told its already full and they cannot get a ride. Confirmed with another friend who rides in the mornings okay but cannot get an afternoon ride most of the time. But I do not know what other factors it depends on or if others have the same issues.
>> 
>> -Liam
>> 
>> -----Original Message-----
>> From: NFBMO <nfbmo-bounces at nfbnet.org> On Behalf Of Michael Walker via 
>> NFBMO
>> Sent: Tuesday, February 22, 2022 7:40 PM
>> To: NFBMO at nfbnet.org
>> Cc: Michael Walker <michael.walker199014 at gmail.com>
>> Subject: [NFBMO] Call-A-Ride
>> 
>> Hi,
>> 
>> How reliable is the Call-A-Ride service in St. Louis County for getting to and from work?
>> 
>> Thank you,
>> Mike
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