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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link="#0563C1" vlink="#954F72" style='word-wrap:break-word'><div class=WordSection1><p class=MsoNormal><span style='font-size:12.0pt;line-height:105%;font-family:"Times New Roman",serif'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;line-height:105%;font-family:"Times New Roman",serif'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal style='margin-bottom:0in;line-height:normal'><b>From:</b> Gary Wunder <gwunder@earthlink.net> <br><b>Sent:</b> Tuesday, March 15, 2022 8:01 PM<br><b>To:</b> 'Robin.westphal@sos.mo.gov' <Robin.westphal@sos.mo.gov>; 'creatingcommonground@outlook.com' <creatingcommonground@outlook.com><br><b>Subject:</b> Letter of Concern about Wolfner Library<o:p></o:p></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>The Columbia chapter of the National Federation of the Blind rights as a result of our concern about several issues at our primary library for the blind in the state. We understand that the Wolfner Memorial Library will no longer have a director and note that this has been done without any consultation with blind people through their representative consumer groups. Unless we have been badly misinformed, it seems to us that the director has been kept very busy managing the library, conducting outreach, and seeing that Missouri got its fair share of federal benefits springing from the Library of Congress. This sounds like a rather significant change that at the least we should have been consulted about.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>It is also our understanding that the library is short of reader advisors. This is very evident to those of us who have been longtime users, and in recent times we have suffered through waits that we have never encountered in half a century of being served by the library both when it was in St. Louis and in Jefferson City. We have always been able to get in touch with a reader advisor, but now we are getting voicemail, and it sometimes takes up to two days to get calls returned. <o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Our understanding also is that referrals to the library are taking several months to process, and this is of tremendous concern. Often if we do not serve blind people close to the onset of blindness, the chances that they will adjust to it well are significantly diminished. Learning that they can still have a way to read is an important part of letting them know that blindness does not mean they are broken human beings who will forever be deprived of information but simply that they will get material in a different way. Our Wolfner library is a vital cog in this wheel.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Although this letter is written with concern, we have the ability to listen and understand. Perhaps you will present to us a side we have not considered, or perhaps this letter will assist you in ensuring that Wolfner remains properly run and staffed.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Cordially,<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Gary Wunder, President<o:p></o:p></p><p class=MsoNormal>National Federation of the Blind of Missouri, Columbia chapter<o:p></o:p></p><p class=MsoNormal><span style='font-size:12.0pt;line-height:105%;font-family:"Times New Roman",serif'><o:p> </o:p></span></p></div></body></html>