[Nfbmt] In The News

Bruce&Joy Breslauer bjb5757 at bresnan.net
Fri May 8 21:05:24 UTC 2015


I don't see me having that problem.  LOL I'd love to travel, read, cook and
bake, watch grandkids, take long walks, maybe get a few hobbies or get
involved in a church group or some other group ... I don't think I'd lack
for things to do.

-----Original Message-----
From: Nfbmt [mailto:nfbmt-bounces at nfbnet.org] On Behalf Of d m gina via
Nfbmt
Sent: Friday, May 08, 2015 2:51 PM
To: nfbmt at nfbnet.org
Cc: d m gina
Subject: Re: [Nfbmt] In The News

Just know we care and are here for you.
I have a friend who retired and doesn't know what to do with her life.
Wondering how we get threw the day. It is the outreach knowing the computer
will help you talk to many.
Blessings always,

Original message:
> Yes, I can go on unemployment and SSDI.  I think things will work out
> somehow.  God has a plan.  I still might be able to work at home,
> although I'm not taking that to the bank yet.  I'll know more after we
> have our little one-on-one discussion.  Joy

> -----Original Message-----
> From: Nfbmt [mailto:nfbmt-bounces at nfbnet.org] On Behalf Of d m gina
> via Nfbmt
> Sent: Friday, May 08, 2015 12:38 PM
> To: nfbmt at nfbnet.org
> Cc: d m gina
> Subject: Re: [Nfbmt] In The News

> If we did hear about this, I didn't make the connection you worked there.
> Can you gather unimployment while waiting to see what happens?
> Can you go on ssdi sense you work for many years there?
> Just some questions.
> Hugs and many Blessings,

> Original message:
>> Wow, wish you all the best in this Joy! That's a big loss for Great
>> Falls, and for all those flks like you facing unemployment.

>> Best,
>> Dan


>> On 5/8/15, Bruce&Joy Breslauer via Nfbmt <nfbmt at nfbnet.org> wrote:
>>> Below is an article in the Great Falls Tribune with news about the
>>> closing of the call center at which I have worked for the past
>>> twelve years.  We just found out about it at noon on Thursday.  This
>>> isn't the best news I've ever heard.  I think it is also in several
>>> other local papers and has been on the TV news.



>>> They will be offering some employees the opportunity to work at home.
>>> If that is available, I will do it.  Most of the computer programs
>>> they use are not compatible with my screen reading software.  They
>>> will have individual conversations with each one of us in the next
>>> few days to see what we want to do and how best to transition to the
>>> next phase of our lives. I was hoping I could get at least another
>>> couple of years out of them before this happened, and I still might.
>>> I'll keep you posted.  Joy





>>> http://www.greatfallstribune.com/story/news/local/2015/05/07/asurion
>>> - will-cl ose-downtown-great-falls-call-center-december/70950976/


>>> Asurion will close downtown call center in August


>>> Asurion employs 348 workers, some will be offered home employment
>>> jobs


>>> Asurion will close downtown call center in August


>>> http://www.gannett-cdn.com/-mm-/581c1b808546d6c275ebde3891357f4733ef
>>> 5
>>> 975/c=0
>>> -0-849-849&r=1024x1024&r=26&c=26x26/local/-/media/GreatFalls/USATODA
>>> Y
>>> /2014/0 5/02/1399065384000-Jo-Dee-Black.jpgJo Dee Black,
>>> jblack at greatfallstribune.com 5:45 p.m. MDT May 7, 2015



>>> Asurion will close its downtown Great Falls operation, which employs
>>> 348 people, in August.



>>> Great Falls' fourth largest private employer, Asurion, will close in
>>> August.
>>> The call center has 348 employees.

>>> The Nashville-based company made the announcement Thursday morning.

>>> The company will offer some employees the opportunity to work from
>>> home, said Brett Doney, president of the Great Falls Development Center.

>>> "Our first concern is helping the employees who will be separating
>>> from the company," Doney said.

>>> The company, which provides warranty service for other businesses,
>>> originally opened a call center in Great Falls in the former U.S.
>>> West building at 401 1st Ave. N. in the late 1990s. Then named
>>> N.E.W., the company expanded with a second call center at 321
>>> Central Ave. in downtown Great Falls in 2000. That building was
>>> originally a department store. The last retail occupant, The Bon
>>> Marche, closed in
> 1997.

>>> Dozens of Asurion employees filtered out of the building about noon
>>> after hearing the closure announcement from company executives, each
>>> carrying a manila envelope.

>>> Most of the employees, men and women of all ages who do their jobs
>>> over the phone, were casually dressed in jeans, T-shirts or
>>> sweatshirts. Many wore baseball caps and tennis shoes.

>>> Several gathered in the alleyway to have a cigarette and talk things
> over.



>>> Asurion employees gather outside the building mid-day Thursday. The
>>> Great Falls call center, located at 321 Central Ave. in a building
>>> that formerly house The Bon Marche, announced it will close in August.

>>> None agreed to talk to a reporter, with one woman saying, "We aren't
>>> allowed to speak and were told to refer reporters to public
>>> relations."

>>> "I don't want to talk at the moment," another woman said. "We're a
>>> little stressed out."

>>> A large display near the front entrance of the building features
>>> pictures of eight smiling workers with phone headsets and two
>>> promotional recruiting messages on either side.

>>> "Become a valued team member. See what career awaits you at
>>> asurian.com/careers."

>>> "World class customer support opportunities are at your fingertips,"
>>> describing the "fast paced environment, paid training, awesome
>>> workplace, great benefits and one-team culture."

>>> The Great Falls Development Authority loaned N.E.W. $2 million to
>>> buy The Bon building. N.E.W. merged with Asurion in 2008 and at that
>>> time, some of the original N.E.W. partners retained ownership of the
>>> building, which is leased by Asurion. The outstanding loan balance
>>> is $550,000, of which
>>> $180,000 is owed to GFDA and the rest to the Montana Board of
> Investments.

>>> "We'll work with the building owners to recover our loan funds and
>>> market the attractive facility to new employers," Doney said.

>>> The building has great telecommunications access and will be
>>> marketed to site selectors as a turnkey operation, he said.

>>> Asurion will provide severance packages and job search assistance to
>>> employees who will lose their jobs because of the closure, according
>>> to an news release from Asurion.



>>> Asurion employees leave the building after learning that the Great
>>> Falls call center will be closing in August.

>>> Employees who work in the company's Asurion at Home program receive
>>> $500 to set up a fully connected home office and will retain their
>>> current benefits.
>>> Asurion has more than 2,500 employees in the program in North America.
>>> Employees in that program have a higher rate of job satisfaction and
>>> a lower turnover rate, according to the company.

>>> "We encourage all employees to keep their jobs and transition to an
>>> Asurion at Home position, and we hope that many of the employees will
>>> do so, keeping Asurion as an area employer, just without a physical
>>> building," the company's new release statement says. "The decision
>>> to close the Great Falls call center was based on strategic
>>> considerations, including enhancing operating and infrastructure
>>> efficiencies."

>>> N.E.W. adopted the Asurion name in Great Falls in June 2013. At
>>> times the company employed more than 500 people in Great Falls
>>> during the past decade.



>>> http://gftrib.com/1Ps47f8




>> --
>> Dan Burke
>> My Cell:  406.546.8546
>> Twitter:  @DallDonal

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> --
> --Dar
> skype: dmgina23
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> www.twitter.com/dmgina
> every saint has a past
> every sinner has a future

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--Dar
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www.twitter.com/dmgina
every saint has a past
every sinner has a future

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