[NFBMT] Rideshare Testing

Mon May 1 20:15:50 UTC 2017

This is nationwide, and they want feedback from each affiliate, so that means
Montana.  There is a link to frequently asked questions in the next message.

-----Original Message-----
From: NFBMT [mailto:nfbmt-bounces at nfbnet.org] On Behalf Of d m gina via NFBMT
Sent: Monday, May 01, 2017 2:09 PM
To: nfbmt at nfbnet.org
Cc: d m gina
Subject: Re: [NFBMT] Rideshare Testing

Where is Montana in this,
We use uber all of the time, and would love to share with the program.
Don't think I can get Jim to move to Denver smile.

Original message:
> Hi, fellow Montana Federationists.

> Starting on May 8, NFB will be doing some ride share testing to keep
> Uber and Lyft accountable to their blind passengers regarding the
> transport of individuals with service dogs.  The link below takes you
> to a recent article which demonstrates how necessary it still is to hold
their feet to the fire.
> There has been a settlement with Uber and Lyft and NFB, but we still
> want transparency and to be able to monitor the compliance of these
> ride share companies.  There will be more information forthcoming as we
roll this out.

> https://www.wkrn.com/2017/04/26/blind-nashville-man-says-he-was-denied
> -ride-f
> rom-lyft-driver/

> This testing will be a critical tool for measuring Uber and Lyft's
> compliance with their NFB settlement agreements and will help NFB
> fulfill its agreement obligations. Participants' ongoing feedback will
> allow NFB to closely track the rideshare companies' efforts to provide
> equal access to riders with service animals. As you know, Uber and
> Lyft offer easy and affordable transportation services to the public,
> and these services should be fully and equally available to blind riders
with service animals.

> The NFB's Uber and Lyft testing program will be administered
> nationwide, including in Puerto Rico. Per the Lyft settlement
> agreement, NFB is obligated to gather and report on testing in the
following targeted municipalities:
> Baltimore, Seattle, Dallas-Fort Worth, Boston, New York, Nashville,
> Phoenix, Philadelphia, Chicago, Denver, Los Angeles, San Francisco,
> Sacramento, and the District of Columbia. This effort with be in
> addition to the nationwide testing.

> This Lyft and Uber testing program is open to all riders with service
> animals and any individuals traveling with riders with service
> animals. Testers need not be members of the NFB, rather we strongly
> encourage nonmembers to participate and by extension learn more about the
NFB's work.

> Specifically, we ask affiliates to ensure that a minimum of two Uber
> tests are completed per month. For those aforementioned Lyft-targeted
> cities, we ask affiliates to ensure that three Lyft tests and an
> additional two Uber tests (yielding four monthly Uber tests total) are
> also gathered. A test will be considered complete once the rider
> submits his/her answers to the online testing questionnaire. We are
> seeking feedback on positive and negative ride experiences.

> Testing will begin on May 8 and will last for three years, with the
> possibility of a two-year extension if either Uber or Lyft fail to
> meet the terms outlined in their settlement agreement with the NFB.

> I am super excited about this opportunity to spread the word about the
> NFB, and to make sure that service dog users are treated equally and
> fairly under the law.

> Joy Breslauer, President

> National Federation of the Blind of Montana

> Web Site: http://www.nfbofmt.org <http://www.nfbofmt.org/>

> Live the life you want

> The National Federation of the Blind knows that blindness is not the
> characteristic that defines you or your future. Every day we raise the
> expectations of blind people, because low expectations create
> obstacles between blind people and our dreams. You can live the life
> you want; blindness is not what holds you back.

> _______________________________________________
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--
--Dar
skype: dmgina23
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www.twitter.com/dmgina
every saint has a past
every sinner has a future

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