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Dear fellow Federationists:<br>
<br>
The National Federation of the Blind has created a rideshare testing
program to measure Lyft and Uber’s efforts to eliminate driver
discrimination against riders with guide dogs or service animals. Recent
agreements with these two major ridesharing companies require the
National Federation of the Blind to provide feedback, over the next three
to five years, on the efforts they have agreed to undertake to prevent
discrimination against service animal users. <br>
<br>
Here's where you come in. If you use Uber or Lyft and have a service
animal or travel with someone who has a service animal, we need your
help. Fill out our online questionnaire after your next Uber or Lyft
ride, and as often as you can after that. We would love feedback from
regular Uber and Lyft users at least once a month, about both positive
and negative experiences. You will find the questionnaire at
<a href="https://nfb.org/rideshare-test">
https://nfb.org/rideshare-test</a>.<br>
<br>
Extensive information about the program is available in the May issue of
the <i>Braille Monitor</i>. You can also visit
<a href="https://nfb.org/rideshare">nfb.org/rideshare</a> for more
information, including an extensive FAQ, information on how to report
discrimination to Uber and Lyft directly as well as through our
questionnaire, and a list of the questions we'll ask so you can be
thinking about them when you take your next ride.<br>
<br>
Please share this information with fellow Uber and Lyft users with guide
dogs or other service animals, including non-members of the National
Federation of the Blind.<br>
<br>
If you have questions that are not answered by the resources above,
contact Valerie Yingling, Legal Program Coordinator, at the National
Federation of the Blind Jernigan Institute, at (410) 659-9314 extension
2440, or <a href="mailto:vyingling@nfb.org">vyingling@nfb.org</a>.<br>
<br>
Thanks in advance for your assistance with this important effort.<br>
<br>
Sincerely,<br>
<br>
The National Federation of the Blind Communications Team<br>
<br>
<br>
Christopher S. Danielsen, J.D.<br>
Director of Public Relations<br>
200 East Wells Street, Baltimore, MD 21230<br>
(410) 659-9314, Ext. 2330 | cdanielsen@nfb.org<br>
Twitter: @rlawyer <br>
<br>
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<br>
The National Federation of the Blind is a community of members and
friends who believe in the hopes and dreams of the nation’s blind. Every
day we work together to help blind people live the lives they want. <br>
<br>
<br><br>
<br>
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