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      <br>
      -------- Forwarded Message --------
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            <th nowrap="nowrap" valign="BASELINE" align="RIGHT">Subject:
            </th>
            <td>The National Federation of the Blind and Two Blind
              Individuals File Lawsuit Against SSA for Lack of
              Accessible Kiosks</td>
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            <th nowrap="nowrap" valign="BASELINE" align="RIGHT">Date: </th>
            <td>Mon, 28 Aug 2017 16:00:08 -0400</td>
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            <th nowrap="nowrap" valign="BASELINE" align="RIGHT">From: </th>
            <td>National Federation of the Blind
              <a class="moz-txt-link-rfc2396E" href="mailto:webmaster@nfb.org"><webmaster@nfb.org></a></td>
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            <th nowrap="nowrap" valign="BASELINE" align="RIGHT">Reply-To:
            </th>
            <td>National Federation of the Blind
              <a class="moz-txt-link-rfc2396E" href="mailto:webmaster@nfb.org"><webmaster@nfb.org></a></td>
          </tr>
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            <th nowrap="nowrap" valign="BASELINE" align="RIGHT">To: </th>
            <td>David Andrews <a class="moz-txt-link-rfc2396E" href="mailto:dandrews@visi.com"><dandrews@visi.com></a></td>
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      <br>
      <br>
      <p align="center"><strong><u>FOR IMMEDIATE RELEASE</u></strong></p>
      <p>Contact: Chris Danielson, <a href="mailto:cdanielsen@nfb.org"
          moz-do-not-send="true">cdanielsen@nfb.org</a>, (410) 262-1281</p>
      <p>Director of Public Relations, National Federation of the Blind</p>
      <p>Gregg Kelley, <a href="mailto:gregg_kelley@washlaw.org"
          moz-do-not-send="true">gregg_kelley@washlaw.org</a>, (202)
        319-1000</p>
      <p>Director of Development and Communications, Washington Lawyers’
        Committee for Civil Rights and Urban Affairs</p>
      <p>Patricia McConahay, (Pat<a
          href="mailto:.McConahay@disabilityrightsca.org"
          moz-do-not-send="true">.McConahay@disabilityrightsca.org</a>,
        (916) 504-5938</p>
      <p>Communications Director, Disability Rights California</p>
      <h1>The National Federation of the Blind and Two Blind Individuals
        File Lawsuit Against SSA for Lack of Accessible Kiosks</h1>
      <p>San Diego, California (August 28, 2017): Today, the National
        Federation of the Blind and two blind individuals who receive
        Social Security benefits filed a federal lawsuit against the
        Social Security Administration (SSA) for its failure to make its
        Visitor Intake Processing touchscreen kiosks accessible to its
        blind visitors. As a result, blind patrons are unable to check
        in independently at their local SSA field offices, and are
        forced to divulge private information, such as their social
        security numbers, to SSA staff or other sighted third parties to
        assist them. In addition, they cannot read the printed ticket
        generated by the kiosks, which contains their check-in number,
        so they must ask someone else to read the number or risk losing
        their appointment.</p>
      <h2>The Individual Plaintiffs</h2>
      <p>Lisa Marie Irving is a blind recipient of Social Security
        benefits and visited her local SSA office in La Mesa, California
        on May 4, 2017. In attempting to check in, Ms. Irving found that
        the Braille instructions were located on the side of the kiosk
        in an awkward position, making them impossible to read. She
        could not locate any keypad connected to the kiosk, and there
        were no audio instructions. Ms. Irving had encountered these
        same problems at least twice before on previous visits. “It was
        not only frustrating, but made me dread coming to the SSA
        office. I always felt rushed by the security guard and was never
        allowed to try and read the Braille instructions and check in
        independently. I had to rely on him to always check me in
        and had to provide my social security number in a crowded
        environment. It made me feel very insecure.”</p>
      <p>Amy Bonano is also a blind recipient of SSA benefits. She last
        visited her local SSA field office in Dayton, Ohio in February
        of 2017 to report her wages and deliver her paystubs. The kiosk
        had no Braille or audio instructions, no headphone jack, and no
        keypad. Ms. Bonano had to ask the security guard to enter her
        information for her. Because she could not read the number on
        her printed ticket, she relied on the security guard to tell her
        what her number was so she could report to the service window.
        The security guard read the check-in number incorrectly, so Ms.
        Bonano was forced to ask other visitors to read her ticket for
        her. “I felt very uncomfortable giving out my private
        information to a stranger in a public place, and now I
        dread going back to my local SSA office. I don’t understand why
        an accessible kiosk has not been installed yet when the software
        for such touchscreen technology exists today. It exists in the
        common iPhone, which has a touchscreen. It can definitely be
        done here.”</p>
      <h2>Further Background</h2>
      <p>Hundreds of thousands of blind US residents interact with the
        SSA each year. The SSA uses touchscreen kiosks at its field
        offices throughout the country. Touchscreen devices like those
        used by SSA can easily be made accessible; similar kiosks, as
        well as automated teller machines, are already accessible to the
        blind via audio output through a headphone jack and input with a
        tactile keypad. In addition, the iPhone and many other
        touchscreen smart phones are fully accessible to blind users.
        The lawsuit alleges that the use of these inaccessible kiosks
        violates Section 504 of the Rehabilitation Act of 1973.</p>
      <h2>Approved Quotes for This Release</h2>
      <p>“It is critical that blind people are afforded not only equal
        access to government services and information, but equal respect
        for their privacy as well,” said Mark Riccobono, President of
        the National Federation of the Blind. “Forcing blind Social
        Security beneficiaries to divulge their social security numbers,
        which are portals to other sensitive personal and financial
        information, in the crowded reception areas of SSA field offices
        is not acceptable, and the National Federation of the Blind will
        not tolerate such unlawful discrimination.”</p>
      <p>“This issue highlights a systemic concern in the blind
        community regarding digital accessibility,” said Jonathan Smith,
        Executive Director of the Washington Lawyers’ Committee for
        Civil Rights and Urban Affairs. “Businesses, federal agencies,
        and medical facilities are increasingly switching to online
        mediums and kiosks to minimize staff. These spaces also need to
        be accessible, as they are treated by the public as places of
        public accommodation. Digital accessibility is not difficult to
        achieve, as many may assume.”</p>
      <p>“The SSA needs to allow blind individuals the same privacy and
        independence afforded to anyone else visiting their offices,”
        said Autumn Elliott, a lawyer with Disability Rights California.
        “The SSA cannot allow check-in kiosks or other new technology to
        become barriers to access for people with disabilities.”</p>
      <p>“In 2017, no federal agency, and certainly not one whose
        mission includes serving individuals with disabilities, should
        be using inaccessible technology in its offices,” said Jessie
        Weber, an attorney with Brown, Goldstein & Levy, LLP.
         “Requiring blind individuals to obtain sighted assistance
        before they can meet with a Social Security representative is
        unacceptable and unlawful.”</p>
      <h2>For Further Information</h2>
      <p>The case was filed on behalf of the plaintiffs in the Federal
        District Court for the Southern District of California (Case No.
        3:17-cv-01730-BAS-KSC) by Brown Goldstein & Levy LLP of
        Baltimore, MD, the Washington Lawyers’ Committee for Civil
        Rights and Urban Affairs, and Disability Rights California. </p>
      <p align="center">###</p>
      <p>ABOUT THE NATIONAL FEDERATION OF THE BLIND: The National
        Federation of the Blind knows that blindness is not the
        characteristic that defines you or your future. Every day we
        raise the expectations of blind people, because low expectations
        create obstacles between blind people and our dreams. You can
        live the life you want; blindness is not what holds you back.</p>
      <p>ABOUT THE WASHINGTON LAWYERS’ COMMITTEE: The Washington
        Lawyers’ Committee for Civil Rights and Urban Affairs was
        established in 1968 to provide pro bono legal services to
        address issues of discrimination and entrenched poverty. Since
        then, it has successfully handled thousands of civil rights
        cases on behalf of individuals and groups in the areas of fair
        housing, equal employment opportunity, public accommodations,
        immigrant rights, disability rights, public education, and
        prisoners’ rights. For more information, please visit <a
          href="file://erc01/Users/ASquire/Documents/www.washlaw.org"
          moz-do-not-send="true">www.washlaw.org</a>.</p>
      <p>ABOUT BROWN, GOLDSTEIN & LEVY LLP: Brown, Goldstein &
        Levy, based in Baltimore, Maryland, handles both civil and
        criminal litigation and has long represented organizations and
        individuals with disabilities in high-profile, high-impact
        disability rights cases. For more information, visit <a
href="https://nfb.org/sites/all/modules/civicrm/extern/url.php?u=9349&qid=1916116"
          moz-do-not-send="true">www.browngold.com</a>.</p>
      <p>ABOUT DISABILITY RIGHTS CALIFORNIA: Disability Rights
        California is a non-profit organization founded in 1978 to
        protect the rights of people with disabilities. Check out our
        website (<a
href="https://nfb.org/sites/all/modules/civicrm/extern/url.php?u=9350&qid=1916116"
          moz-do-not-send="true">www.disabilityrightsca.org</a>),
        Facebook and twitter @DisabilityCA.</p>
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                                              PADDING-RIGHT: 5px"
                                              align="center">
                                              <table cellspacing="0"
                                                cellpadding="0"
                                                border="0">
                                                <tbody>
                                                  <tr>
                                                    <td
                                                      style="BORDER-TOP:
                                                      medium none;
                                                      BORDER-RIGHT:
                                                      medium none;
                                                      BORDER-BOTTOM:
                                                      medium none;
                                                      BORDER-LEFT:
                                                      medium none;
                                                      BACKGROUND-COLOR:
                                                      transparent"><a
                                                        href="mailto:nfb@nfb.org"
moz-do-not-send="true"><img alt="Email Icon Image"
                                                          src="https://nfb.org/images/nfb/images/images/iof-email-ms.png"
style="border-width: 0px; border-style: solid; border-color:
                                                          currentcolor;
                                                          display:
                                                          block;
                                                          background-color:
                                                          transparent;
                                                          margin: 0px;
                                                          width: 50px;
                                                          height: 35px;"
moz-do-not-send="true"></a></td>
                                                  </tr>
                                                </tbody>
                                              </table>
                                            </td>
                                          </tr>
                                        </tbody>
                                      </table>
                                    </td>
                                    <td>
                                      <table cellspacing="0"
                                        cellpadding="0" align="center"
                                        border="0">
                                        <tbody>
                                          <tr>
                                            <td style="PADDING-BOTTOM:
                                              2px; PADDING-TOP: 2px;
                                              PADDING-LEFT: 2px;
                                              PADDING-RIGHT: 5px"
                                              align="center">
                                              <table cellspacing="0"
                                                cellpadding="0"
                                                border="0">
                                                <tbody>
                                                  <tr>
                                                    <td
                                                      style="BORDER-TOP:
                                                      medium none;
                                                      BORDER-RIGHT:
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                                                      BORDER-BOTTOM:
                                                      medium none;
                                                      BORDER-LEFT:
                                                      medium none;
                                                      BACKGROUND-COLOR:
                                                      transparent"><a
href="https://nfb.org/sites/all/modules/civicrm/extern/url.php?u=9355&qid=1916116"
moz-do-not-send="true"><img alt="Donate to the NFB Icon."
                                                          src="https://nfb.org/images/nfb/images/images/iof-donte-ms.png"
style="border-width: 0px; border-style: solid; border-color:
                                                          currentcolor;
                                                          display:
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                                                          background-color:
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                                                          margin: 0px;
                                                          width: 50px;
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                                    </td>
                                    <td> </td>
                                  </tr>
                                </tbody>
                              </table>
                            </td>
                          </tr>
                        </tbody>
                      </table>
                    </td>
                  </tr>
                  <tr>
                    <td style="BORDER-TOP: #002f6d 1px solid;
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                      BACKGROUND-COLOR: #feffff">
                      <table style="WIDTH: 100%" cellspacing="0"
                        cellpadding="0" align="left">
                        <tbody>
                          <tr style="HEIGHT: 74px">
                            <td style="BORDER-TOP: medium none;
                              BORDER-RIGHT: medium none; WIDTH: 100%;
                              VERTICAL-ALIGN: middle; BORDER-BOTTOM:
                              medium none; PADDING-BOTTOM: 0px;
                              TEXT-ALIGN: center; PADDING-TOP: 12px;
                              PADDING-LEFT: 15px; BORDER-LEFT: medium
                              none; PADDING-RIGHT: 15px;
                              BACKGROUND-COLOR: #002f6d">
                              <p style="MARGIN-BOTTOM: 0px; FONT-SIZE:
                                14px; FONT-FAMILY: Arial, Helvetica,
                                sans-serif; COLOR: #a8a7a7; MARGIN-TOP:
                                0px; LINE-HEIGHT: 155%;
                                BACKGROUND-COLOR: transparent;
                                mso-line-height-rule: exactly"
                                align="center"><font style="FONT-SIZE:
                                  1px"><font style="FONT-SIZE: 13px"><font
                                      style="FONT-SIZE: 14px"><strong><font
                                          style="COLOR: #feffff"><font
                                            style="FONT-SIZE: 1px"><font
                                              style="FONT-SIZE: 15px"><font
                                                style="FONT-SIZE: 16px"><font
                                                  style="FONT-SIZE:
                                                  10px"><font
                                                    style="FONT-SIZE:
                                                    12px">National
                                                    Federation of the
                                                    Blind | 200 E Wells
                                                    Street | Baltimore,
                                                    MD 21230 | (410)
                                                    659-9314</font></font></font></font></font></font></strong></font></font></font><br>
                                <font style="COLOR: #feffff"><font
                                    style="COLOR: white"><a
href="https://nfb.org/civicrm/mailing/unsubscribe?reset=1&jid=7417&qid=1916116&h=932dcb8bc608b201"
                                      style="TEXT-DECORATION: none;
                                      FONT-WEIGHT: bold; COLOR: #a8a7a7"
                                      title="Unsubscribe"
                                      moz-do-not-send="true"><font
                                        style="FONT-SIZE: 12px; COLOR:
                                        #feffff">Unsubscribe</font></a><font
                                      style="FONT-SIZE: 12px"> | </font></font><a
href="https://nfb.org/civicrm/mailing/optout?reset=1&jid=7417&qid=1916116&h=932dcb8bc608b201"
                                    style="TEXT-DECORATION: none;
                                    FONT-WEIGHT: bold; COLOR: #c8f2aa"
                                    title="Opt Out"
                                    moz-do-not-send="true"><font
                                      style="FONT-SIZE: 12px; COLOR:
                                      white">Opt Out </font></a><font
                                    style="FONT-SIZE: 12px; COLOR:
                                    white">|  </font><a
href="https://nfb.org/sites/all/modules/civicrm/extern/url.php?u=9356&qid=1916116"
                                    style="TEXT-DECORATION: none;
                                    FONT-WEIGHT: bold; COLOR: #a8a7a7"
                                    title="Sign up for email newsletter"
                                    moz-do-not-send="true"><font
                                      style="COLOR: #feffff"><font
                                        style="FONT-SIZE: 12px">Sign up
                                        for email newsletter</font> </font></a></font></p>
                            </td>
                          </tr>
                        </tbody>
                      </table>
                    </td>
                  </tr>
                </tbody>
              </table>
            </td>
          </tr>
          <tr>
            <td><span style="display:none !important;"><font
                  color="white">
                  <div class="location vcard"><span class="adr"><span
                        class="street-address">200 East Wells Street</span><br>
                      <span class="locality">Baltimore</span>, <span
                        class="region">MD</span> <span
                        class="postal-code">21230</span><br>
                      <span class="country-name">United States</span></span></div>
                </font></span><br>
            </td>
          </tr>
        </tbody>
      </table>
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