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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">The below research participant solicitation is being provided for informational purposes only. The National Federation of the Blind has no involvement in this research, but we
believe that it may contribute to our research mission.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">ACRP 01-40: Evaluating the Traveler’s Perspective to Improve the Airport Customer Experience -Focus Group for Blind and Low-vision Travelers
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">IOS Partners, Inc. is working with the Airport Cooperative Research Program (an applied research program managed by the Transportation Research Board that develops practical
solutions to problems faced by airport operators) to conduct a study on the traveler’s perspective of their experience journeying through airports in the U.S.
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">You are invited to participate in a voluntary 1-hour Customer Experience Virtual Focus Group on August 30, 2019 at 2:00pm Eastern Time. The objective of the focus group is to
gather feedback from blind and low-vision travelers on how our U.S. airports can improve your experience journeying through the airport. Your input on traveler needs, positive factors, key issues and challenges encountered at airports will be sought during
the focus group. <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">To be eligible to participate in this virtual focus group, you must have traveled through a U.S. airport at least once in the past three years. Please confirm your interest in
participating by sending an email confirmation to Ms. Komal Sood at <span class="MsoHyperlink">
<a href="mailto:ksood@iospartners.com">ksood@iospartners.com</a></span>. You will receive the dial-in instructions to participate via audio and/ or video once we receive confirmation of your interest. Please note space is limited.
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif">Your confirmation of participation is your consent to provide your feedback voluntarily and allow us to use the information provided to develop our findings and conclusions.
All data collected will be aggregated and will be completely anonymous. We thank you for considering our request and recognizing the importance of this study.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt">Lou Ann Blake, J.D.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt">Deputy Executive Director, Blindness Initiatives<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt">200 East Wells Street, Baltimore, MD 21230<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt">(410) 659-9314, extension 2221 |
<a href="mailto:lblake@nfb.org">lblake@nfb.org</a><o:p></o:p></span></p>
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<p class="MsoNormal"><a href="https://nfb.org/"><span style="text-decoration:none"><img border="0" width="210" height="76" style="width:2.1875in;height:.7916in" id="_x0000_i1028" src="https://nfb.org/images/nfb/images/email/2/nfblogo.png" alt="National Federation of the Blind"></span></a><o:p></o:p></p>
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<p class="MsoNormal"> <a href="http://www.facebook.com/nationalfederationoftheblind">
<span style="text-decoration:none"><img border="0" width="24" height="24" style="width:.25in;height:.25in" id="_x0000_i1027" src="https://nfb.org/images/nfb/images/email/2/facebook.png" alt="Facebook"></span></a> <a href="https://twitter.com/NFB_Voice"><span style="text-decoration:none"><img border="0" width="24" height="24" style="width:.25in;height:.25in" id="_x0000_i1026" src="https://nfb.org/images/nfb/images/email/2/twitter.png" alt="Twitter"></span></a> <a href="https://www.youtube.com/NationsBlind"><span style="text-decoration:none"><img border="0" width="24" height="24" style="width:.25in;height:.25in" id="_x0000_i1025" src="https://nfb.org/images/nfb/images/email/2/youtube.png" alt="Youtube"></span></a><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:12.0pt">The National Federation of the Blind is a community of members and friends who believe in the hopes and dreams of the nation’s blind. Every day we work together to help blind people live the lives they want.
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