<div>--------- Forwarded message ---------<br></div><div><div class="gmail_quote"><div dir="ltr" class="gmail_attr">From: <strong class="gmail_sendername" dir="auto">Your Aira Team</strong> <span dir="auto"><<a href="mailto:info@aira.io">info@aira.io</a>></span><br>Date: Tue, Apr 19, 2022 at 11:55 AM<br>Subject: The April Aira Connection<br></div><br><u></u>
<div class="m_-5005496110812054348body" align="center" style="min-width:100%;width:100%;margin:0px;padding:0px"> <div id="m_-5005496110812054348preheader" style="color:transparent;display:none;font-size:1px;line-height:1px;max-height:0px;max-width:0px;opacity:0;overflow:hidden"><span>The latests news about Aira and our partners.</span></div> <div id="m_-5005496110812054348tracking-image" style="color:transparent;display:none;font-size:1px;line-height:1px;max-height:0px;max-width:0px;opacity:0;overflow:hidden"><img src="https://r20.rs6.net/on.jsp?ca=3b0fa7d5-ebe9-4f1c-b5bc-1a7760651d83&a=1135149915152&c=fba452c2-68ef-11eb-acde-fa163e00700e&ch=fbe6c7b0-68ef-11eb-acde-fa163e00700e" alt=""></div> <div lang="en-US" style="background-color:#eeeeee"> <table width="100%" border="0" cellpadding="0" cellspacing="0" style="background-color:#eeeeee" bgcolor="#EEEEEE"> <tbody><tr> <td align="center" valign="top"> <table class="m_-5005496110812054348scale" style="width:620px" align="center" border="0" cellpadding="0" cellspacing="0"> <tbody><tr> <td style="padding:15px 10px" align="center" valign="top"> <table width="100%" align="center" border="0" cellpadding="0" cellspacing="0"> <tbody><tr> <td style="background-color:#ffffff;padding:0" align="center" valign="top" bgcolor="#FFFFFF"> <table class="m_-5005496110812054348layout" style="table-layout:fixed" width="100%" border="0" cellpadding="0" cellspacing="0"> <tbody><tr> <td class="m_-5005496110812054348column m_-5005496110812054348scale m_-5005496110812054348stack" width="100%" align="center" valign="top">
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<h1 style="text-align:left;font-family:Arial,Verdana,Helvetica,sans-serif;color:#606d78;font-size:26px;font-weight:bold;margin:0" align="left"><span style="color:rgb(0,0,0);font-family:Georgia,"Times New Roman",Times,serif">The Aira Connection</span></h1>
<p style="text-align:left;margin:0" align="left"><br></p>
<h1 style="text-align:left;font-family:Arial,Verdana,Helvetica,sans-serif;color:#606d78;font-size:26px;font-weight:bold;margin:0" align="left"><span style="color:rgb(0,0,0);font-family:Georgia,"Times New Roman",Times,serif">April 2022</span></h1>
<p style="text-align:left;margin:0" align="left"><br></p>
<p style="text-align:left;margin:0" align="left"><span style="font-size:16px;color:rgb(0,0,0);font-family:Georgia,"Times New Roman",Times,serif">March and April have been fast-paced months for Aira and our Explorers. From visiting with some of you at CSUN in March, to introducing new call management features in April, we’ve got it all for you in this issue of The Aira Connection.</span></p>
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<h2 style="text-align:left;font-family:Arial,Verdana,Helvetica,sans-serif;color:#606d78;font-size:22px;font-weight:bold;margin:0" align="left"><span style="color:rgb(0,0,0);font-family:Georgia,"Times New Roman",Times,serif">Section 1: Promotions, Products, and Features </span></h2>
<p style="text-align:left;margin:0" align="left"><span style="font-size:16px;color:rgb(0,0,0);font-family:Georgia,"Times New Roman",Times,serif">This is where you’ll find announcements about new offerings and </span><span style="color:rgb(0,0,0);font-family:Georgia,"Times New Roman",Times,serif">updates to our service.</span></p>
<p style="text-align:left;margin:0" align="left"><br></p>
<h3 style="text-align:left;font-family:Arial,Verdana,Helvetica,sans-serif;color:#000000;font-size:20px;font-weight:bold;margin:0" align="left"><span style="font-family:Georgia,"Times New Roman",Times,serif">NFB continues to provide support for Covid-19 at-home testing</span></h3>
<p style="text-align:left;margin:0" align="left"><span style="font-size:16px;color:rgb(0,0,0);font-family:Georgia,"Times New Roman",Times,serif">The National Federation of the Blind continues to sponsor access to our professional visual interpreters for anyone in the United States who wants to take an at-home Covid-19 test. This promotion applies to both rapid antigen and PCR tests. Agents can describe the various testing materials, read through instructions and test results, then take an accessibly labeled </span><span style="color:rgb(0,0,0);font-family:Georgia,"Times New Roman",Times,serif">photo </span><span style="color:rgb(0,0,0);font-family:Georgia,"Times New Roman",Times,serif;font-size:16px">of those results and email it to you for future reference. </span><a href="https://r20.rs6.net/tn.jsp?f=0010nmGie9vNCcWwoF8bYW_v381PKSuueA820-Zmq5GSesSd5yEEX1FS9K0ZfIZh_pVOpVrRGLlstFeieD1fvmC_4S1NpXBPwr9Eiuamd4B9lEG0IN93qZjHQEO1b9ZJJKP70iLdWrPj5HwSFzGN_9fjGovlWQzEWum9kFC_482X5c=&c=S0jYKhLeU0fRWt3p-ejrispjlhEWb7jlo8W1kgSbIRnHJw9Jcn5F3Q==&ch=Hf8k8oVpSgt9IrYhJSooGUK0tguoSSuo438Ue16-Od5pzNKyL1mjmg==" style="color:rgb(0,0,0);font-family:Georgia,"Times New Roman",Times,serif;font-size:16px;font-weight:bold;text-decoration:none" target="_blank">Read more here.</a></p>
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<p style="text-align:left;margin:0" align="left"><span style="font-size:16px;color:rgb(0,0,0);font-family:Georgia,"Times New Roman",Times,serif">If you don’t live in the United States, don’t worry. We’ve got your Covid-19 testing needs covered with our 30-minute per day Aira Covid-19 promotion. </span><a href="https://r20.rs6.net/tn.jsp?f=0010nmGie9vNCcWwoF8bYW_v381PKSuueA820-Zmq5GSesSd5yEEX1FS9K0ZfIZh_pV81OraXRgIT9b21_L74rhvRdmrGYsixS2H-eUX31kCzHabYdTh9qXO3gJEImWG9X1Xrjwad32Wdu2zSrLsaB2uf_y9k_KGVGt3adEwAEpiQo=&c=S0jYKhLeU0fRWt3p-ejrispjlhEWb7jlo8W1kgSbIRnHJw9Jcn5F3Q==&ch=Hf8k8oVpSgt9IrYhJSooGUK0tguoSSuo438Ue16-Od5pzNKyL1mjmg==" style="font-size:16px;color:rgb(0,0,0);font-family:Georgia,"Times New Roman",Times,serif;font-weight:bold;text-decoration:none" target="_blank">Read more here.</a></p>
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<h3 style="text-align:left;font-family:Arial,Verdana,Helvetica,sans-serif;color:#000000;font-size:20px;font-weight:bold;margin:0" align="left"><span style="font-family:Georgia,"Times New Roman",Times,serif">Changes to Call Management</span></h3>
<p style="text-align:left;margin:0" align="left"><span style="color:rgb(29,28,29);font-family:Georgia,"Times New Roman",Times,serif">Since Aira was first launched, the Aira request management system would terminate any unanswered call request after a predetermined amount of time. If an Explorer placed a call and all Agents were busy (after Priority Connect), the call request was automatically ended. Most Explorers initiated a new call request immediately following and were ultimately connected to an Agent. Explorers have long requested we remove this default so they can choose the length of time they wait.</span></p>
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<p style="text-align:left;margin:0" align="left"><span style="color:rgb(29,28,29);font-family:Georgia,"Times New Roman",Times,serif">Earlier this month we announced a change that makes it possible for an Explorer to wait however long they wish on the occasions when Aira Agents are busy. This simple change will make it possible to maintain your priority by remaining in the queue. In the current implementation you will hear the call continue to ring; future implementations may include an indication of your estimated wait time or your place in queue.</span></p>
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<h3 style="text-align:left;font-family:Arial,Verdana,Helvetica,sans-serif;color:#000000;font-size:20px;font-weight:bold;margin:0" align="left"><span style="font-family:Georgia,"Times New Roman",Times,serif">Remember We Offer Spanish Language Support</span></h3>
<p style="text-align:left;margin:0" align="left"><span style="font-size:16px;color:rgb(0,0,0);font-family:Georgia,"Times New Roman",Times,serif">Remember, you can communicate with us in Spanish. To change your language preference, go to the “More” tab at the lower right of the home screen in the Aira app. Select “Language Preference” and complete the short form.</span></p>
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<h2 style="text-align:left;font-family:Arial,Verdana,Helvetica,sans-serif;color:#606d78;font-size:22px;font-weight:bold;margin:0" align="left"><span style="color:rgb(0,0,0);font-family:Georgia,"Times New Roman",Times,serif">Section 2: Tips and Tricks</span></h2>
<p style="text-align:left;margin:0" align="left"><span style="color:rgb(29,28,29);font-family:Georgia,"Times New Roman",Times,serif">Here is a suggestion for Explorers using JAWS and Team Viewer on how to easily get a copy of your user ID and password for your Aira Agent. Instead of copying and pasting them to a note pad, there is a third party website called </span><a href="https://r20.rs6.net/tn.jsp?f=0010nmGie9vNCcWwoF8bYW_v381PKSuueA820-Zmq5GSesSd5yEEX1FSyxz4YjEtHzmPII1mX65jYgmG_SWfIF6TigdUVwFDGrAqpK-Y2AHt5OBVQjb2OfIqRcQphusOuiHFj6ju7rbscDoNhkpwhUdIg==&c=S0jYKhLeU0fRWt3p-ejrispjlhEWb7jlo8W1kgSbIRnHJw9Jcn5F3Q==&ch=Hf8k8oVpSgt9IrYhJSooGUK0tguoSSuo438Ue16-Od5pzNKyL1mjmg==" style="color:rgb(29,28,29);font-family:Georgia,"Times New Roman",Times,serif;font-weight:bold;text-decoration:none" target="_blank">HARTGEN CONSULTANCY</a><span style="color:rgb(29,28,29);font-family:Georgia,"Times New Roman",Times,serif"> that offers a free JAWS Script for Team Viewer. </span></p>
<p style="text-align:left;margin:0" align="left"><br></p>
<p style="text-align:left;margin:0" align="left"><span style="color:rgb(29,28,29);font-family:Georgia,"Times New Roman",Times,serif">This file needs to be downloaded, unzipped and installed on your computer; then reset JAWS and Team Viewer. Once this is done the script will help dump your ID and password automatically as soon as Team Viewer is opened by hitting "F1". Thank you Explorer Martin for this great tip.</span></p>
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<h2 style="text-align:left;font-family:Arial,Verdana,Helvetica,sans-serif;color:#606d78;font-size:22px;font-weight:bold;margin:0" align="left"><span style="color:rgb(0,0,0);font-family:Georgia,"Times New Roman",Times,serif">Section 3: Access Network</span></h2>
<p style="text-align:left;margin:0" align="left"><span style="font-size:16px;color:rgb(0,0,0);font-family:Georgia,"Times New Roman",Times,serif">Here’s where you’ll find all of the new offers from our Access Network partners.</span></p>
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<h2 style="text-align:left;font-family:Arial,Verdana,Helvetica,sans-serif;color:#606d78;font-size:22px;font-weight:bold;margin:0" align="left"><span style="color:rgb(0,0,0);font-family:Georgia,"Times New Roman",Times,serif">Explorers in Connecticut, Aira is Always On!</span></h2>
<p style="text-align:left;margin:0" align="left"><span style="color:rgb(0,0,0);font-family:Georgia,"Times New Roman",Times,serif">Aira is available for anyone who is blind or has low vision in the State of Connecticut, all you need is a smartphone. It's not just for assistance with travel and navigation, there's so much more. You can use Aira to manage your everyday tasks such as booking and going to medical appointments, grocery shopping in-store or online, and getting assistance with appliances, electronics, and computers. </span></p>
<p style="text-align:left;margin:0" align="left"><br></p>
<p style="text-align:left;margin:0" align="left"><span style="color:rgb(14,16,26);font-family:Georgia,"Times New Roman",Times,serif">For a full list of everyday tasks and more information, please visit the </span><a href="https://r20.rs6.net/tn.jsp?f=0010nmGie9vNCcWwoF8bYW_v381PKSuueA820-Zmq5GSesSd5yEEX1FSwTNShsXFo1LLTC3wTcPmstlNDO6zFXOaReEKzhRtEkOGMsUAMD3nlukG4oRRullwOU3wVmNk6I1o8RHbDaUmEGFi5zWBZveZw==&c=S0jYKhLeU0fRWt3p-ejrispjlhEWb7jlo8W1kgSbIRnHJw9Jcn5F3Q==&ch=Hf8k8oVpSgt9IrYhJSooGUK0tguoSSuo438Ue16-Od5pzNKyL1mjmg==" style="color:rgb(14,16,26);font-family:Georgia,"Times New Roman",Times,serif;font-weight:bold;text-decoration:none" target="_blank">CT Rides</a><span style="color:rgb(14,16,26);font-family:Georgia,"Times New Roman",Times,serif"> web site. </span></p>
<p style="text-align:left;margin:0" align="left"><br></p>
<h3 style="text-align:left;font-family:Arial,Verdana,Helvetica,sans-serif;color:#000000;font-size:20px;font-weight:bold;margin:0" align="left"><span style="font-family:Georgia,"Times New Roman",Times,serif">Referral Program</span></h3>
<p style="text-align:left;margin:0" align="left"><span style="font-size:16px;color:rgb(0,0,0);font-family:Georgia,"Times New Roman",Times,serif">More Aira minutes can be yours simply by referring someone to our service. You can earn 30 minutes per referral once the person you refer makes their first call.</span></p>
<p style="text-align:left;margin:0" align="left"><br></p>
<p style="text-align:left;margin:0" align="left"><span style="font-size:16px;color:rgb(0,0,0);font-family:Georgia,"Times New Roman",Times,serif">Tap on the More tab (iOS) or the navigation drawer (Android), then tap on Invite friends and you’ll find all the details.</span></p>
<h2 style="text-align:left;font-family:Arial,Verdana,Helvetica,sans-serif;color:#606d78;font-size:22px;font-weight:bold;margin:0" align="left"><br></h2>
<h2 style="text-align:left;font-family:Arial,Verdana,Helvetica,sans-serif;color:#606d78;font-size:22px;font-weight:bold;margin:0" align="left"><span style="color:rgb(0,0,0);font-family:Georgia,"Times New Roman",Times,serif">Contact Us!</span></h2>
<p style="text-align:left;margin:0" align="left"><span style="color:rgb(0,0,0);font-family:Georgia,"Times New Roman",Times,serif">For information on anything above or for any questions related to our service, contact our Customer Care Team, daily from 6:00 am - 6:00 pm pacific time.</span></p>
<p style="text-align:left;margin:0" align="left"><br></p>
<p style="text-align:left;margin:0" align="left"><span style="color:rgb(0,0,0);font-family:Georgia,"Times New Roman",Times,serif">Email: (</span><a href="mailto:support@aira.io" style="color:rgb(0,0,0);font-family:Georgia,"Times New Roman",Times,serif;font-weight:bold;text-decoration:none" target="_blank">support@aira.io</a><span style="color:rgb(0,0,0);font-family:Georgia,"Times New Roman",Times,serif">).</span></p>
<p style="text-align:left;margin:0" align="left"><span style="color:rgb(0,0,0);font-family:Georgia,"Times New Roman",Times,serif">US & Canada: 1-800-835-1934 Text: 858-242-4457.</span></p>
<p style="text-align:left;margin:0" align="left"><span style="color:rgb(0,0,0);font-family:Georgia,"Times New Roman",Times,serif">Australia: 1-800-765-096 text: 61-488-839-767.</span></p>
<p style="text-align:left;margin:0" align="left"><span style="color:rgb(0,0,0);font-family:Georgia,"Times New Roman",Times,serif">New Zealand: 0-800-425-451.</span></p>
<p style="text-align:left;margin:0" align="left"><br></p>
<p style="text-align:left;margin:0" align="left"><span style="color:rgb(0,0,0);font-family:Georgia,"Times New Roman",Times,serif">UK: 1-800-046-5668 text: 44-149-320-2472.</span></p>
<p style="text-align:left;margin:0" align="left"><br></p>
<p style="text-align:left;margin:0" align="left"><span style="color:rgb(0,0,0);font-family:Georgia,"Times New Roman",Times,serif">Happy exploring! Your Aira Team</span></p>
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<span class="m_-5005496110812054348footer-column">Aira Tech Corp<span class="m_-5005496110812054348footer-mobile-hidden"> | </span></span><span class="m_-5005496110812054348footer-column"><a href="https://www.google.com/maps/search/3451+Via+Montebello+,++Carlsbad,+CA?entry=gmail&source=g">3451 Via Montebello</a><span class="m_-5005496110812054348footer-mobile-hidden">, </span></span><span class="m_-5005496110812054348footer-column"></span><span class="m_-5005496110812054348footer-column"></span><span class="m_-5005496110812054348footer-column"><a href="https://www.google.com/maps/search/3451+Via+Montebello+,++Carlsbad,+CA?entry=gmail&source=g">Carlsbad, CA</a> 92002</span><span class="m_-5005496110812054348footer-column"> <a href="mailto:support@aira.io" target="_blank">support@aira.io</a> 1-800-835-1934</span>
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</div></div>-- <br><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><br>Warmly, <br>Linda Melendez, President<br>National Federation of the Blind of New Jersey<br>732-421-7063<br><a href="mailto:president@nfbnj.org">president@nfbnj.org</a><br><a href="http://www.nfbnj.org">www.nfbnj.org</a><br>Facebook: <a href="https://m.facebook.com/NFB-NJ-353099574776238">https://m.facebook.com/NFB-NJ-353099574776238</a><br></div>