[NFBofSC] Lyft settlement agreement regarding service dogs

[Steve Cook]

Dear ACB community,

The rideshare company Lyft recently reached a settlement in Minnesota that
will have national implications. College student Tori Andres asked the
Minnesota Department of Human Rights to investigate Lyft after Lyft drivers
repeatedly denied rides to Tori and her guide dog Alfred. The Department
found that the denials amounted to violations of the state's Human Rights
Act. The settlement includes provisions for Lyft drivers across the nation
to be trained in the rights of passengers with disabilities, warnings that
drivers could be deactivated if they deny rides to people with service
animals or wheelchairs, and that Lyft will follow up on every complaint of
ride refusal. The Minnesota Department of Human Rights will monitor Lyft for
compliance with these and other terms of the settlement for three years.

Here is a link to the article:
https://apnews.com/article/minnesota-lyft-settlement-service-animals-905b73f
3198cc720add9de9e309eb982
<https://urldefense.com/v3/__https:/apnews.com/article/minnesota-lyft-settle
ment-service-animals-905b73f3198cc720add9de9e309eb982__;!!GpFojh-4Mw!JgDD2x9
KI-bJyNKXG14hJcWLmQdQ4fynw1ItvR_ptCLAMV7k9zldtqHB5HiHMgazi4W10wWmSoI7GFGNlaj
y-SdpHD0-04oDsQM$> 

 

 

 

Claire Stanley, J.D.

Director of Advocacy and Governmental Affairs

American Council of the Blind

(202) 559-2041

 

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