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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><p class=MsoNormal><span style='color:#1F497D'>Steve and Shannon Cook<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Steve on Dice World: Steve6009<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Steve on Twitter: @SteveCook67<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Today I married my best friend. <o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>The one that I laugh with, live for, love.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>October 11, 2003 <o:p></o:p></span></p></div><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> dan Thompson [mailto:dthompson5@mchsi.com] <br><b>Sent:</b> Tuesday, July 14, 2015 3:35 PM<br><b>To:</b> dan Thompson<br><b>Subject:</b> The Blackboard Online Coursework and Learning Environment: Accessibility Reports from Two College Students and One Instructor, Dan's tip for July 14 2015<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal style='mso-margin-top-alt:0in;margin-right:48.95pt;margin-bottom:15.0pt;margin-left:15.0pt'><b><span style='font-size:18.0pt;font-family:"Arial","sans-serif";color:black'>Yesterday Mother Nature was in a very very bad mood. She rained down upon us a little over two inches and was a very big blow hard of over 60 mph in our case. Power suffered as well.<o:p></o:p></span></b></p><p class=MsoNormal style='mso-margin-top-alt:0in;margin-right:48.95pt;margin-bottom:15.0pt;margin-left:15.0pt'><b><span style='font-size:18.0pt;font-family:"Arial","sans-serif";color:black'>But she is apparently feeling better. It is 93 degrees with a heat index of 101. Yesterday the heat index was 110 at a temperature of 90 degrees.<o:p></o:p></span></b></p><p class=MsoNormal style='mso-margin-top-alt:0in;margin-right:48.95pt;margin-bottom:15.0pt;margin-left:15.0pt'><b><span style='font-size:18.0pt;font-family:"Arial","sans-serif";color:black'><br>Things to ponder:<o:p></o:p></span></b></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:.25in;text-indent:-.25in;mso-list:l0 level1 lfo2'><![if !supportLists]><span style='font-size:10.0pt;font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>If a mute swears, does his mother wash his hands with soap?<o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:.25in;text-indent:-.25in;mso-list:l0 level1 lfo2'><![if !supportLists]><span style='font-size:10.0pt;font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'>If someone with multiple personalities threatens to kill himself, is it considered a hostage situation?<o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:0in;margin-right:48.95pt;margin-bottom:15.0pt;margin-left:15.0pt'><b><span style='font-size:18.0pt;font-family:"Arial","sans-serif";color:black'><o:p> </o:p></span></b></p><p class=MsoNormal style='mso-margin-top-alt:0in;margin-right:48.95pt;margin-bottom:15.0pt;margin-left:15.0pt'><b><span style='font-size:18.0pt;font-family:"Arial","sans-serif";color:black'>Fact of the day:<o:p></o:p></span></b></p><p class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:.25in;mso-line-height-alt:13.2pt;background:white;vertical-align:middle'><span lang=EN style='font-size:17.5pt;font-family:"Arial","sans-serif";color:white'>Sammy Sosa is the only player in MLB history to hit 60 or more home runs in three different seasons, and yet he didn't lead the majors in home runs in any of these seasons. <o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:.25in;mso-line-height-alt:13.2pt;background:white;vertical-align:middle'><span lang=EN style='font-size:19.0pt;font-family:"Arial","sans-serif";color:white'>The eye of the Colossal Squid is the largest of any known animal, at up to 11 inches in diameter.<o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:.25in;mso-line-height-alt:13.2pt;background:white;vertical-align:middle'><span lang=EN style='font-size:15.0pt;font-family:"Arial","sans-serif";color:white'>Looking to expand his fan base, a young Elvis Presley landed a monthlong gig at Nashville’s Grand Ole Opry. Unfortunately, the booking didn’t last. After just one performance (on October 2, 1954), the management threw Elvis out onto the street because he wasn’t singing country “correctly.”<o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:.25in;mso-line-height-alt:13.2pt;background:white;vertical-align:middle'><span lang=EN style='font-size:18.0pt;font-family:pragmatica-web;color:white'>In 2000, Michael "Wild Thing" Wilson of the Harlem Globetrotters set a new world record by dunking a basketball at a height of 12 feet (24 inches above a standard rim).<o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:0in;margin-right:48.95pt;margin-bottom:15.0pt;margin-left:15.0pt'><b><span style='font-size:18.0pt;font-family:"Arial","sans-serif";color:black'><o:p> </o:p></span></b></p><p class=MsoNormal style='mso-margin-top-alt:0in;margin-right:48.95pt;margin-bottom:15.0pt;margin-left:15.0pt'><b><span style='font-size:18.0pt;font-family:"Arial","sans-serif";color:black'>I have several students I work with who are using the blackboard and this article helped me significantly in retiring some of my work arounds. Hope it is useful to one of you or a friend who has children in college etc. Some high schools are also moving towards using blackboard or Skyward.<o:p></o:p></span></b></p><p class=MsoNormal style='mso-margin-top-alt:0in;margin-right:48.95pt;margin-bottom:15.0pt;margin-left:15.0pt'><b><span style='font-size:18.0pt;font-family:"Arial","sans-serif";color:black'><o:p> </o:p></span></b></p><p class=MsoNormal style='mso-margin-top-alt:15.0pt;margin-right:48.95pt;margin-bottom:15.0pt;margin-left:15.0pt'><b><span style='font-size:18.0pt;font-family:"Arial","sans-serif";color:black'>The Blackboard Online Coursework and Learning Environment: Accessibility Reports from Two College Students and One Instructor<o:p></o:p></span></b></p><p class=MsoNormal style='mso-margin-top-alt:15.0pt;margin-right:48.95pt;margin-bottom:15.0pt;margin-left:15.0pt;line-height:125%'><span style='font-size:18.0pt;line-height:125%;font-family:"Arial","sans-serif";color:black'>Jamie Pauls<o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:15.0pt;margin-right:48.95pt;margin-bottom:15.0pt;margin-left:15.0pt;line-height:125%'><a name=sect1></a><span style='font-size:18.0pt;line-height:125%;font-family:"Arial","sans-serif";color:black'>From AFB'S AccessWorld<o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:15.0pt;margin-right:48.95pt;margin-bottom:15.0pt;margin-left:15.0pt;line-height:125%'><span style='font-size:18.0pt;line-height:125%;font-family:"Arial","sans-serif"'><a href="http://www.afb.org/afbpress/pub.asp?DocID=aw160702"><span style='font-family:"Calibri","sans-serif"'>http://www.afb.org/afbpress/pub.asp?DocID=aw160702</span></a><span style='color:black'><o:p></o:p></span></span></p><p class=MsoNormal style='mso-margin-top-alt:15.0pt;margin-right:48.95pt;margin-bottom:15.0pt;margin-left:15.0pt;line-height:125%'><span style='font-size:18.0pt;line-height:125%;font-family:"Arial","sans-serif";color:black'><o:p> </o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:15.0pt;margin-right:48.95pt;margin-bottom:15.0pt;margin-left:15.0pt;line-height:125%'><span style='font-size:18.0pt;line-height:125%;font-family:"Arial","sans-serif";color:black'>For most everyone, summertime conjures up images of grilling hot dogs, swimming in the pool, and spending quiet evenings with friends and family. For some of us, even as we make the most of the summer months, we are already beginning to think about autumn. As the temperatures cool down and the air becomes crisp in the early morning, many will be heading to college. Some will be leaving home for the first time, preparing to make their way in a whole new world, jumping headlong into studies of one sort or another. Others of us will teach in front of a group of new students who are eager to learn about music, sociology, history, or a host of other subjects. Students will move belongings into dorm rooms and purchase books, while instructors will revise the syllabi, update study guides, and prepare exams for the semester.<o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:15.0pt;margin-right:48.95pt;margin-bottom:15.0pt;margin-left:15.0pt;line-height:125%'><span style='font-size:18.0pt;line-height:125%;font-family:"Arial","sans-serif";color:black'>Historically students with visual impairments have had to figure out where to obtain accessible textbooks, and determine in which formats they were available. Some students had exams provided in braille, but most needed someone to read exam questions aloud and possibly write down their responses. Instructors with visual impairments had their own issues to deal with. When I first began teaching a music appreciation class at a local community college in 1993, I prepared my class notes using a Perkins Brailler, and wrote exams using an electric typewriter. Over the past 20 years, the landscape has changed a lot. Books are now available in electronic format, and exams are often administered online. For blind people, the changes mentioned above are both a blessing and a curse. Many services are barely accessible with screen reading technology, and many institutions don't even know what accessibility means for a visually impaired person.<o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:15.0pt;margin-right:48.95pt;margin-bottom:15.0pt;margin-left:15.0pt;line-height:125%'><span style='font-size:18.0pt;line-height:125%;font-family:"Arial","sans-serif";color:black'>In this article, we will take a look at </span><span style='font-size:18.0pt;line-height:125%;font-family:"Arial","sans-serif"'><a href="http://www.blackboard.com/"><span style='font-family:"Calibri","sans-serif"'>Blackboard</span></a><span style='color:black'>, a Web service used by many colleges to provide course materials, send out announcements, post grades, and administer tests. We will look at Blackboard from the perspectives of two students and one instructor, all of whom are blind. The perspectives consider what works and what needs improvement. If you are a student or teacher reading this article, perhaps you will gain some understanding of what Blackboard is, and what questions you need to ask your college or university in order to make your experience using Blackboard as rewarding as possible.<o:p></o:p></span></span></p><p class=MsoNormal style='mso-margin-top-alt:15.0pt;margin-right:48.95pt;margin-bottom:15.0pt;margin-left:15.0pt'><b><span style='font-size:18.0pt;font-family:"Arial","sans-serif";color:black'>Blackboard from the Student Perspective<o:p></o:p></span></b></p><p class=MsoNormal style='mso-margin-top-alt:15.0pt;margin-right:48.95pt;margin-bottom:15.0pt;margin-left:15.0pt;line-height:125%'><span style='font-size:18.0pt;line-height:125%;font-family:"Arial","sans-serif";color:black'>Ali Krage has matriculated in August of 2013. At the first school she attended, her experience with Blackboard was not positive. JAWS, her screen reader of choice, lost focus a lot and she found it difficult to use the Blackboard website. At the </span><span style='font-size:18.0pt;line-height:125%;font-family:"Arial","sans-serif"'><a href="http://www.cod.edu/"><span style='font-family:"Calibri","sans-serif"'>College of DuPage</span></a><span style='color:black'>, a community college in Glen Ellyn, Illinois, where she is working toward a degree in Criminal Justice, Krage's experience with Blackboard has been quite different.<o:p></o:p></span></span></p><p class=MsoNormal style='mso-margin-top-alt:15.0pt;margin-right:48.95pt;margin-bottom:15.0pt;margin-left:15.0pt;line-height:125%'><span style='font-size:18.0pt;line-height:125%;font-family:"Arial","sans-serif";color:black'>She is now able to view course materials such as the class syllabus with no problems. Announcements from her professors go to her e-mail inbox as well the Blackboard website. Quizzes and exams administered through Blackboard have proven to be a bit more problematic. Sometimes, it is necessary to physically drag the mouse in order to choose an answer to a test question. Krage's instructors allow her to read exam questions on Blackboard, and write the correct answers in a Microsoft Word document. Since she uses JAWS at the default speaking rate, timed exams are a challenge as well.<o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:15.0pt;margin-right:48.95pt;margin-bottom:15.0pt;margin-left:15.0pt;line-height:125%'><span style='font-size:18.0pt;line-height:125%;font-family:"Arial","sans-serif";color:black'>Krage did not receive specialized training in the use of Blackboard, but she feels that knowledge of the navigation commands built into her screen reader are all she needs to find her way around the service. Her college understands that she sometimes has difficulty using Blackboard, and provides alternate methods for her to complete assignments when extra assistance is required.<o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:15.0pt;margin-right:48.95pt;margin-bottom:15.0pt;margin-left:15.0pt;line-height:125%'><span style='font-size:18.0pt;line-height:125%;font-family:"Arial","sans-serif";color:black'>Paras Shaw has been in college for five years. He is currently taking online classes, and hopes to someday work as a vocational rehabilitation counselor. His experience with Blackboard has been generally very positive. Like Krage, Shaw has not had training on the use of Blackboard with a screen reader, but he also feels that a good grasp of screen reader navigation commands is generally sufficient to successfully use the service. That said, he does believe that specific documentation regarding the use of the Blackboard service with a screen reader would be a good thing. Shaw generally uses JAWS for Windows when using Blackboard, and believes that JAWS provides the best experience (NVDA works fairly well, but not as well as JAWS). Shaw is surprised at this, since the Web is often considered one of NVDA's strong points. Safari on the Mac works pretty well with Blackboard, but not as well as JAWS and NVDA.<o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:15.0pt;margin-right:48.95pt;margin-bottom:15.0pt;margin-left:15.0pt;line-height:125%'><span style='font-size:18.0pt;line-height:125%;font-family:"Arial","sans-serif";color:black'>Using Blackboard, Shaw is able to participate in discussion forums and take exams, and was even able to read alt text descriptions of pictures associated with an art class he recently took. The one area where he has difficulty is in viewing class grades after his instructors post them to the site. Shaw feels that the more familiar an instructor is with Blackboard and the accessibility challenges encountered by blind students, the better the Blackboard experience will ultimately be for that student. Good communication between student and instructor is essential.<o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:15.0pt;margin-right:48.95pt;margin-bottom:15.0pt;margin-left:15.0pt'><b><span style='font-size:18.0pt;font-family:"Arial","sans-serif";color:black'>Blackboard from the Instructor Perspective<o:p></o:p></span></b></p><p class=MsoNormal style='mso-margin-top-alt:15.0pt;margin-right:48.95pt;margin-bottom:15.0pt;margin-left:15.0pt;line-height:125%'><span style='font-size:18.0pt;line-height:125%;font-family:"Arial","sans-serif";color:black'>As mentioned earlier in this article, I have been teaching a music appreciation class at </span><span style='font-size:18.0pt;line-height:125%;font-family:"Arial","sans-serif"'><a href="http://www.ncmissouri.edu/"><span style='font-family:"Calibri","sans-serif"'>North Central Missouri College</span></a><span style='color:black'>. A couple of years ago, when I learned that all instructors at the college would be required to use Blackboard as a part of classroom instruction, I was both excited and apprehensive. If all went well, I could pretty much do away with hard copy course materials. If not, I wasn't sure how I would effectively continue to teach the class. The director of the IT department at our college was an invaluable asset to me. He wrote several short, step-by-step documents on how to accomplish tasks such as adding grades to the grade center, posting announcements to Blackboard, and the like. Although he was not using a screen reader, he went as far as to use the keyboard and tell me how many presses of the Tab key were required to get to certain parts of the site and what my screen reader should announce when I got there.<o:p></o:p></span></span></p><p class=MsoNormal style='mso-margin-top-alt:15.0pt;margin-right:48.95pt;margin-bottom:15.0pt;margin-left:15.0pt;line-height:125%'><span style='font-size:18.0pt;line-height:125%;font-family:"Arial","sans-serif";color:black'>I purchased a couple electronic books on using Blackboard, but I found that they were not particularly helpful. Many of the screen shots were not well labeled, and Blackboard changes from institution to institution, depending on how the college, and individual instructors, choose to configure it. I found that Googling very specific questions helped me accomplish tasks as needed. The IT director helped me set up my first class, and I was able to look at his example and figure out how to accomplish the same task in the future. Although JAWS read the website with few errors, I found that navigating Blackboard was a bit like navigating </span><span style='font-size:18.0pt;line-height:125%;font-family:"Arial","sans-serif"'><a href="http://amazon.com/"><span style='font-family:"Calibri","sans-serif"'>Amazon</span></a><span style='color:black'>. It was doable, but painstakingly slow until I became familiar with the site. When entering grades into the Grade Center area of the site, I found an option to "turn screen reader mode on." This caused previously unusable tables to read as they should. Neither Krage nor Shaw were aware of any screen reader mode option being present on the student side of their Blackboard environments. Perhaps it was unavailable to them, or maybe they simply weren't aware of its existence. Ironically, one area of Blackboard that gave me some real trouble was the checkbox needed to make the course available to my students once I got it configured the way I wanted it. None of the four screen readers I tried read the radio buttons in any order that made sense to me, and I had to resort to asking my colleague in IT to make the class available to students for me. I continue to provide study guides and exams to students in traditional hard copy format, so I have no experience with submitting and grading assignments on Blackboard.<o:p></o:p></span></span></p><p class=MsoNormal style='mso-margin-top-alt:15.0pt;margin-right:48.95pt;margin-bottom:15.0pt;margin-left:15.0pt'><b><span style='font-size:18.0pt;font-family:"Arial","sans-serif";color:black'>The Bottom Line<o:p></o:p></span></b></p><p class=MsoNormal style='mso-margin-top-alt:15.0pt;margin-right:48.95pt;margin-bottom:15.0pt;margin-left:15.0pt;line-height:125%'><span style='font-size:18.0pt;line-height:125%;font-family:"Arial","sans-serif";color:black'>In our discussions, Krage, Shaw, and I all agreed that Blackboard was definitely accessible to blind users. Because there is a lot of configurability in the Blackboard service, no two experiences will be exactly the same. All three of us required assistance from our institutions in using various aspects of Blackboard. Several screen readers were tested and all were able to provide varying levels of access to the site. The three of us all found that JAWS had a bit of an edge over other screen readers, whether it was in setting place markers in various parts of the Blackboard site, properly announcing whether menus were collapsed or expanded, or reading tables correctly.<o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:15.0pt;margin-right:48.95pt;margin-bottom:15.0pt;margin-left:15.0pt;line-height:125%'><span style='font-size:18.0pt;line-height:125%;font-family:"Arial","sans-serif";color:black'>If you are a student who needs to use Blackboard for your studies, or if you are an instructor who is about to teach a class using Blackboard, be prepared to spend some time learning the service. Don't give up, and by all means, ask for help from your institution if you run into trouble.<o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:15.0pt;margin-right:48.95pt;margin-bottom:15.0pt;margin-left:15.0pt;line-height:125%'><span style='font-size:18.0pt;line-height:125%;font-family:"Arial","sans-serif";color:black'>Blackboard has an </span><span style='font-size:18.0pt;line-height:125%;font-family:"Arial","sans-serif"'><a href="http://www.blackboard.com/Platforms/Learn/Resources/Accessibility.aspx"><span style='font-family:"Calibri","sans-serif"'>accessibility page</span></a><span style='color:black'> that talks about the developer's commitment to accessibility. Included are a set of </span><a href="http://www.blackboard.com/Platforms/Learn/Resources/Accessibility/JAWS-Demo.aspx"><span style='font-family:"Calibri","sans-serif"'>audio demonstrations</span></a><span style='color:black'> of students and instructors performing specific tasks on Blackboard with JAWS for Windows. These demos only provide audio feedback from JAWS as the tasks are performed, but do not contain any audio commentary on how to actually perform the task. Finally, when visiting the Blackboard </span><a href="http://help.blackboard.com/"><span style='font-family:"Calibri","sans-serif"'>help page</span></a><span style='color:black'>, do a search for the word "accessibility" in order to view a list of keyboard commands for use with Blackboard and to gain an understanding of how headings are used to make navigation of the site easier with a screen reader.<o:p></o:p></span></span></p><p class=MsoNormal style='mso-margin-top-alt:15.0pt;margin-right:48.95pt;margin-bottom:15.0pt;margin-left:15.0pt;line-height:125%'><span style='font-size:18.0pt;line-height:125%;font-family:"Arial","sans-serif";color:black'>Although there is bound to be room for improvement, it appears that Blackboard is committed to accessibility for screen reader users, and I, as a college instructor, applaud their efforts.<o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:15.0pt;margin-right:48.95pt;margin-bottom:15.0pt;margin-left:15.0pt'><b><i><span style='font-size:18.0pt;font-family:"Arial","sans-serif";color:black'>Product Information<o:p></o:p></span></i></b></p><p class=MsoNormal style='mso-margin-top-alt:15.0pt;margin-right:48.95pt;margin-bottom:15.0pt;margin-left:15.0pt;line-height:125%'><span style='font-size:18.0pt;line-height:125%;font-family:"Arial","sans-serif";color:black'>Blackboard<o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:15.0pt;margin-right:48.95pt;margin-bottom:15.0pt;margin-left:15.0pt;line-height:125%'><span style='font-size:18.0pt;line-height:125%;font-family:"Arial","sans-serif"'><a href="http://www.blackboard.com/"><span style='font-family:"Calibri","sans-serif"'>www.blackboard.com</span></a><span style='color:black'> <o:p></o:p></span></span></p><p class=MsoNormal><span style='font-size:18.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal style='mso-margin-top-alt:13.5pt;margin-right:0in;margin-bottom:6.75pt;margin-left:0in;background:white'><span lang=EN style='font-size:20.5pt;font-family:"Open Sans";color:#CC4D00'><a href="http://www.christnotes.org/bible.php?q=Proverbs+11&ver=niv">Proverbs 11:2 <span style='font-size:13.5pt;color:gray'>NIV</span> </a><o:p></o:p></span></p><p class=MsoNormal style='background:white'><span lang=EN style='font-family:"Open Sans";color:black'>When pride comes, then comes disgrace, but with humility comes wisdom. <o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Arial","sans-serif";color:black'><br></span>To subscribe to Dan's tips or HotSpot with God Daily Devotional, send a blank message to <a href="mailto:dthompson5@mchsi.com">dthompson5@mchsi.com</a> and include "subscribe Dan's Tips" or Subscribe HotSpot with God" in the subject line.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>