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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple style='word-wrap:break-word'><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> NFB-NEWSLINE <nfbnewsline@nfb.org> <br><b>Sent:</b> Friday, September 26, 2025 4:32 PM<br><b>To:</b> Frank J Loza <floza58@bellsouth.net><br><b>Subject:</b> Beta phone system updated testers needed<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p>Dear valued subscriber,<o:p></o:p></p><p>Our previous beta test went well, and we thank those of you who assisted with that round of testing. Based on your feedback, we have deployed updates and now invite all subscribers to begin testing again and report any problems encountered while testing. During this round, the objective is to call NFB-NEWSLINE as you normally do and report any problems you observe. If you run into problems, you may return to using the NFB-NEWSLINE number you previously used for reading.<o:p></o:p></p><p><strong><span style='font-family:"Aptos",sans-serif'>Beta notice:</span></strong> This release is an active beta of the cloud-based telephone system for NFB-NEWSLINE. Service interruptions or unexpected behavior may occur during testing.<o:p></o:p></p><p>Below are instructions on items to test. Use this list as a guide only. Your testing should include your normal usage of the NFB-NEWSLINE telephone system and anything else you wish to try. All functions should work as expected except for job listings under option nine, and global search.<o:p></o:p></p><h2>How to send feedback<o:p></o:p></h2><p>Any time you would like to offer feedback, call <a href="tel:+14106599314">410-659-9314</a>, extension 2354. you can also email <a href="mailto:nfbnewsline@nfb.org">nfbnewsline@nfb.org</a><o:p></o:p></p><p>The telephone number and extension listed above route to a voice mailbox at the National Federation of the Blind headquarters in Baltimore, Maryland. This number is not answered and is set up to receive voicemails only.<o:p></o:p></p><p>When reporting a problem, be as specific as possible so we can duplicate the issue. Include the date and time when the problem occurred.<o:p></o:p></p><h2>Number to call for testing<o:p></o:p></h2><p>Use this number to access the test system:<o:p></o:p></p><p><a href="tel:+13059932871">305-993-2871</a><o:p></o:p></p><h2>items to check while beta testing the touch-tone system<o:p></o:p></h2><ul type=disc><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1'>Do you hear a clear and understandable greeting upon connecting?<o:p></o:p></li><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1'>Can you navigate the main menu without issues?<o:p></o:p></li><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1'>Do all menu options respond correctly when selected?<o:p></o:p></li><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1'>How does the Sophie voice sound compared to your usual selection?<o:p></o:p></li><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1'>How does the Mark voice sound compared to your usual selection?<o:p></o:p></li><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1'>Are both voices clear and easy to understand at normal speed?<o:p></o:p></li><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1'>Do the voices maintain quality and clarity when speed is increased or decreased?<o:p></o:p></li><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1'>Do volume adjustments work as expected, and is volume consistent across sections?<o:p></o:p></li><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1'>Are pauses and sentence breaks handled naturally by both voices?<o:p></o:p></li><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1'>Do names, numbers, and special characters read correctly?<o:p></o:p></li><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1'>Can you browse through articles using next and previous commands?<o:p></o:p></li><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1'>Can you change newspapers and return to your previous selection without error?<o:p></o:p></li><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1'>Does the speed adjustment feature work properly, and do speed and volume settings persist after you hang up and call back?<o:p></o:p></li><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1'>Can you switch between voices smoothly?<o:p></o:p></li><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1'>My Newspaper functionality: does content read as expected?<o:p></o:p></li><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1'>Do you experience any lag or unexpected pauses?<o:p></o:p></li><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1'>Does the system disconnect or freeze at any point?<o:p></o:p></li><li class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1'>If you encounter an issue, does restarting the call resolve it, and what were the exact date and time?<o:p></o:p></li></ul><h2>Thank you<o:p></o:p></h2><p>We appreciate your feedback on any other issues or observations you experience during testing. Your input will help ensure the system performs at its best for all users. Thank you for your continued hard work and thoughtful reports.<o:p></o:p></p><p>National Federation of the Blind |<o:p></o:p></p><p><a href="https://nfb.org">nfb.org</a> |<o:p></o:p></p><p><a href="tel:+18665047300">866-504-7300</a> |<o:p></o:p></p><p><a href="mailto:nfbnewsline@nfb.org">nfbnewsline@nfb.org</a><o:p></o:p></p></div></body></html>