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--></style></head><body lang=EN-US link=blue vlink=purple style='word-wrap:break-word'><div class=WordSection1><div id=DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2><p class=MsoNormal><span style='font-size:11.0pt'>Hi Federation Family and Happy Thanksgiving! <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'>Appreciate you sharing with others not on our list serve! <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'>From: Mark A. Riccobono <pac@nfb.org> <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'>Sent: Wednesday, November 26, 2025 3:01 PM<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'>Subject: PAC Notice: Recent Payment Delayed due to Change<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'> <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'> <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'> <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'>Important Update Regarding Your November PAC Contribution<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'>We appreciate you being a Pre-Authorized Contribution (PAC) donor to the National Federation of the Blind. This email is to inform you about a recent unexpected disruption to our donation system. Please read the following information completely.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'>A Secure Change in Systems<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'>For several years we securely kept our recurring donor payment data, including PAC donors, in our financial system, Sage Intacct. Earlier this year, Sage Intacct made a business decision and for compliance reasons they are no longer keeping donor credit card or bank account information in their system or sending the data to our processor. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'>The financial system created a recurring monthly invoice that triggered the system to compile and send a file of payment data to our processor, which then processed the transaction for your monthly donation. We understood this system would remain in place until December 15; however, last week we realized the link between the two systems was severed around November 7, and payment data was removed from the front end of the financial system. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'>Please rest assured, your payment information is secure, but this means that if your donation was scheduled to be processed after November 7, it didn't happen. On Friday, November 21, Sage Intacct securely transferred your payment information to Stripe, a payment processor that processes both credit card and bank account transactions. We are working with Stripe as they import the encrypted file into our Stripe account where we will manage your payment data going forward. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'>Sage Intacct will continue to generate a recurring monthly invoice, but now it will send a trigger to Stripe to process the payment; the payment outcome will then be reported to Sage Intacct. The 360-degree data flow will reduce the workload on our accounting staff; however, getting to this final outcome is not as smooth as we hoped.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'>November and December Contributions<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'>Though we planned not to interrupt your contributions, that plan did not work. Once payment data is imported into our Stripe account, we will review and test the data after which we will start processing monthly donations again. When we can, our plan is to process in early December the missed November donations. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'>If processing two donations in December is not convenient for you, please send an email to PAC@nfb.org with your name and let us know not to process your November donation and confirm we can process your December donation. Finally, once your data is imported into our Stripe account, you may receive an email notification from Stripe. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'>They will automatically reach out to anyone for whom we have an email address. Their communication is to make sure you know your personal identification information is now being securely housed in their system. Please contact Bridgid Burke at bburke@nfb.org with any questions or concerns.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'> <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'> <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'>National Federation of the Blind | 200 E Wells Street | Baltimore, MD 21230 | 410-659-9314 <o:p></o:p></span></p></div></div></body></html>