[NFBOH-Cleveland] SSA is hiring

Tue Apr 14 15:21:15 UTC 2020

Good Morning,

The Social Security Administration has an open position. I have inserted the
job description and link below.

Suzanne

///

Social Insurance Specialist (Claims Specialist)

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Cleveland, OH

$36,383 - $58,583 a year -  Full-time, Part-time

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Save this job

Duties

Summary

This position is located in the Cleveland Southwest Field Office located at
7344 Pearl Rd, Suite 101, Middleburg Heights, OH 44130.

Additional selections may be made within six months from the closing date of
this announcement.

Responsibilities

Once selected for the Claims Specialist position in SSA, you will contribute
to the Agency's mission through direct and personal service to the public.
This includes speaking with beneficiaries about their rights under the
Social Security laws, gathering facts and evidence to establish eligibility
for benefits, making critical decisions to determine the amount of benefits
paid to individuals, and using state-of-the-art computer technology to
access and update information about claims.

Claims Specialists conduct interviews with the public to obtain, clarify,
and verify information about initial and continuing eligibility for
retirement, survivors, disability, health insurance benefits, and
eligibility for supplemental security income including State supplements. In
addition, they resolve discrepancies, clarify issues and make final
decisions for initial and post-entitlement for benefits and payments;
adjudicate and authorize entitlement or disallowance actions at all levels
of difficulty and complexity under programs administered by SSA. 

Travel Required

Not required

Supervisory status 

No 

Promotion Potential 

11 

*         Job family (Series)

0105 Social Insurance Administration 

*	Requirements 

Requirements

Conditions of Employment

*	U.S. Citizenship required.
*	Must have a qualifying degree or certificate.
*	Security and/or background investigation required.
*	Job offers are contingent on background / security investigation
results.
*	Selectees are required to serve a trial period.
*	Relocation expenses will not be paid.
*	Selective Service Registration, if applicable (www.sss.gov).
*	All qualification requirements must be met by the closing date of
the announcement.

Qualifications

To qualify for the Recent Graduates Program, applicants must have completed
all requirements of an academic course of study leading to an associates,
bachelor's, master's, professional, doctorate, vocational, or technical
degree or qualifying certificate program from an accredited educational
institution within the 2 years preceding the closing date of this
announcement. Preference-eligible veterans who, due to military service
obligations, were precluded from applying to the Program during any portion
of the 2-year eligibility period are entitled to a full 2-year period of
eligibility upon release or discharge from active duty. In no event,
however, may the eligibility period extend beyond 6 years from the date on
which the preference eligible veteran completed the requirements of an
academic course of study.

FOR RECENT GRADUATE ELIGIBILITY: The transcript(s) or official letter from
the registrar's office MUST include the date your degree or certificate was
conferred. Applications will not be considered without this documentation.
NOTE: Copies of degrees, certificates, and diplomas are not considered
acceptable documents to determine Recent Graduate Program eligibility.

Proof of education must be submitted with your application package and
received by the closing date of the announcement.
Candidates must meet the basic qualification requirements for the position
being filled, including any positive education requirements and/or selective
placement factors.

All qualification requirements must be met by the closing date of the
announcement. If you are using experience to qualify, you must have:

GS-5: Three years of general experience equivalent to the next lower grade
level in the federal service that demonstrates the ability to 1) analyze
problems, identify significant factors, gather pertinent data, and recognize
solutions; 2) plan and organize work; 3) communicate effectively orally and
in writing; and 4) use online technology and automation tools. Examples of
qualifying experience include analyzing, explaining, applying or
interpreting laws, rules, regulation or policies.

Note: Part-time work is prorated in crediting experience (e.g., if you work
20 hours per week for a 12-month period), you will be credited with 6 months
of experience.

SELECTIVE PLACEMENT FACTOR

Meet and Deal Panel Interview: Applicants will be required to participate in
a structured panel interview to demonstrate an aptitude for meeting and
dealing with the public. This interview will be administered/conducted
utilizing the Competency Assessment Interview Process (CAIP).Applicants must
pass this interview process in order to be found fully qualified for this
position and receive further consideration for selection. This interview
will cover typical situations, which might be encountered on the job, in
person or over the telephone. Candidates must demonstrate qualities such as
clarity of speech, ability to listen, ability to establish confidence and
put others at ease and the ability to organize and express thoughts clearly.
If you do not pass the Meet and Deal panel interview, you will not qualify
for the job.
. 

Education

SUBSTITUTING EDUCATION: If you are qualifying for this position based on
completed education at an accredited U.S. college, university, or other
educational institution, you must provide a copy of your transcripts or
other proof of education prior to being appointed. NOTE: Education completed
in a foreign institution must be deemed equivalent to that gained in
conventional/accredited U.S. education programs. It is the applicant's
responsibility to acquire U.S. Certification and provide it at the time of
application. For a list of Credential Evaluation Services, log on to:
Credential Evaluation Services.

GS-5: Completion of a full 4-year course of study in any field leading to a
bachelor's degree OR a combination of post-high school education and the
general experience described above. One year of study is defined as 30
earned semester hours or 45 earned quarter hours.

COMBINING EDUCATION AND EXPERIENCE: Experience and education as described
above may be combined to meet the minimum qualification requirements.
Experience and education will be computed as percentages of the overall
requirements and must equal to 100 percent when combined. 

Additional information

Selective Service: If you are a male applicant born after December 31, 1959,
you must certify that you have registered with the Selective Service System,
or are exempt from having to do so under the Selective Service Law. See
www.sss.gov.

The SSA Recent Graduates Program (Program) provides Recent Graduates with
entry-level developmental experience and is designed to lead to a career in
the Federal government. Program participant(s) are placed in excepted
service appointments, not-to-exceed 2 years.Note: This position is being
filled on a full-time basis. This is 2-year developmental program. After
successful completion of the program, you may be non-competitively converted
to a term (not to exceed 1-4 years) or permanent appointment.

Program participants serving on appointments for 1 year or less are
generally ineligible for coverage under the Federal Employees Retirement
System and unable to participate in the Federal Employees Group Life
Insurance program, and the Thrift Savings Program.

Participants serving on appointments for more than 90 days may be eligible
for coverage under the Federal Employees Health Benefits program.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the
qualifications above.

The evaluation you receive is based on your responses to the questionnaire.
Your resume and supporting documentation will be compared to your responses
to the occupational questionnaire, which is designed to capture the desired
competencies for this position.

Please make sure you answer all questions and follow all instructions
carefully. Errors or omissions may affect your evaluation. The questionnaire
takes approximately 15 minutes to complete. To preview the questions, click
the following link: https://apply.usastaffing.gov/ViewQuestionnaire/10792894

For additional information see: What to include in your resume.

Numerical scores will be assigned on a scale of 100. Each applicant who
meets the qualification requirements for the position will be assigned a
rating of 70 or more and will be eligible for appointment. Preference
eligible veterans scoring 70 or more will receive additional points for
veterans' preference.

Background checks and security clearance

Security clearance

Not Required 

Drug test required

No 

Position sensitivity and risk

Noncritical-Sensitive (NCS)/Moderate Risk 

Trust determination process

Suitability/Fitness 

*	Required Documents 

Required Documents

You must submit all supporting documentation by the closing date of the
vacancy announcement to qualify for the Recent Graduates Program and claim
certain types of preference.

RESUME: All applicants must submit a resume showing work schedule, hours
worked per week, dates of employment, and duties performed.

PROOF OF EDUCATION: If you are qualifying on the basis of education or
satisfying an educational requirement, submit a copy of your transcripts
that includes your name, the name of the educational institution, course
title(s), number of credits, grade, and date of completion. Unofficial
transcripts or screenshots of electronic/web transcripts with the required
information will be accepted at the time of application. You must submit
your transcripts according to the application submission details of this
announcement. Documents will not be accepted via email or regular mail. If
selected, you may be required to provide your official college transcripts
prior to the effective date of the personnel action placing you into the new
position.

VETERANS' PREFERENCE: If you are claiming veterans' preference, you must
submit a copy of your military discharge certificate (DD 214 member 4 copy)
or an official statement of service from your command if you are currently
on active duty. To be acceptable, the document must show Character of
Service. If you are claiming 10-point veterans' preference based on a
service-connected disability, you must also submit an Application for
10-Point Veterans' Preference (SF 15) and the required documentation
specified on the reverse of the SF-15. Applicants claiming derived
preference must submit the SF-15 and the required documentation specified on
the reverse of the SF 15. Preference will be granted based on the documents
received. For more information visit the Vet Guide.

IMPORTANT NOTICE TO VETERANS: The Office of Personnel Management has
published the end date for Operation Iraqi Freedom (OIF) as August 31, 2010.
To receive veterans' preference for service during the Enduring
Freedom/Iraqi Freedom era, you must have served for more than 180 days
between September 11, 2001 and August 31, 2010 OR be in receipt of a
campaign badge or expeditionary medal. The updated CFR language is available
here. Other qualifying eligibility for preference (e.g., disability) remains
unchanged. 

If you are relying on your education to meet qualification requirements: 

Education must be accredited by an accrediting institution recognized by the
U.S. Department of Education in order for it to be credited towards
qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S.
Department of Education. 

Failure to provide all of the required information as stated in this vacancy
announcement may result in an ineligible rating or may affect the overall
rating. 

*	Benefits 

Benefits

A career with the U.S. Government provides employees with a comprehensive
benefits package. As a federal employee, you and your family will have
access to a range of benefits that are designed to make your federal career
very rewarding. Learn more about federal benefits. 

Review our benefits 

Eligibility for benefits depends on the type of position you hold and
whether your position is full-time, part-time, or intermittent. Contact the
hiring agency for more information on the specific benefits offered.

Help 

This job is open to

*         Recent graduates 

Individuals who have graduated from an accredited educational institute or
certificate program within the last 2 years or 6 years for Veterans.

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