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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link="#0563C1" vlink="#954F72"><div class=WordSection1><p class=MsoNormal>Medical Mutual of Ohio is hiring for a Quality Care Navigator. The Job Description is below. Go To Medmutual.com for more information.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Suzanne<o:p></o:p></p><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="85%" style='width:85.0%'><tr><td style='padding:0in 11.25pt 0in 11.25pt'></td></tr></table><p class=MsoNormal><span style='font-size:12.0pt;font-family:sourceSansPro'><o:p></o:p></span></p><div style='mso-element:para-border-div;border:none;border-top:solid windowtext 1.0pt;padding:1.0pt 0in 0in 0in'><p class=MsoNormal align=center style='text-align:center;border:none;padding:0in'><span style='font-size:8.0pt;font-family:"Arial",sans-serif'>Bottom of Form<o:p></o:p></span></p></div><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%'><tr><td width="98%" valign=top style='width:98.0%;padding:0in 7.5pt 0in 0in'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%'><tr><td width="98%" valign=top style='width:98.0%;padding:0in 7.5pt 0in 0in'><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:black'>Works proactively with the cross disciplinary team (Customer Service, Case Managements and Quality), to provide outreach services to Medicare members and ACA population. Assists with navigation of health care services and community resources, benefits optimization, peer support and other relevant services. The Quality Care Navigator helps to identify social, cultural and demographic barriers to achieving health outcomes, maximizing self-management, and promoting wellness for MMO government programs population.</span><o:p></o:p></p><p class=MsoNormal><i><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:black'> </span></i><o:p></o:p></p><p class=MsoNormal><b><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:black'>Responsibilities</span></b><o:p></o:p></p><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:black'> </span><o:p></o:p></p><p class=MsoNormal style='margin-left:.5in;text-indent:-.25in'><span style='font-size:9.0pt;font-family:Symbol;color:black'>·</span><span style='font-size:7.0pt;font-family:"Times New Roman",serif;color:black'> </span><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:black'>Participate as a member of MMO multi-disciplinary team to provide outreach services to Medicare members and other government programs populations. Provide service coordination and linkage, including activation of benefits, medical services, culturally specific resources, and peer support.</span><o:p></o:p></p><p class=MsoNormal style='margin-left:.5in;text-indent:-.25in'><span style='font-size:9.0pt;font-family:Symbol;color:black'>·</span><span style='font-size:7.0pt;font-family:"Times New Roman",serif;color:black'> </span><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:black'>Identify members with social or demographic barriers to receiving health care or optimizing health outcomes. Such identification will be through various risk stratification tools and referrals from customer service and care management.</span><o:p></o:p></p><p class=MsoNormal style='margin-left:.5in;text-indent:-.25in'><span style='font-size:9.0pt;font-family:Symbol;color:black'>·</span><span style='font-size:7.0pt;font-family:"Times New Roman",serif;color:black'> </span><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:black'>Develop relationships with community resources and create a library of interventions that can assist members in self-management and accessing necessary health and social services.</span><o:p></o:p></p><p class=MsoNormal style='margin-left:.5in;text-indent:-.25in'><span style='font-size:9.0pt;font-family:Symbol;color:black'>·</span><span style='font-size:7.0pt;font-family:"Times New Roman",serif;color:black'> </span><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:black'>Implement Member Advisory Group for Medicare Advantage members at MMO, including promoting access to peer support services</span><o:p></o:p></p><p class=MsoNormal><span style='font-size:7.5pt;font-family:"Arial",sans-serif'> </span><o:p></o:p></p><p class=MsoNormal><b><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:black'>Qualifications</span></b><o:p></o:p></p><p class=MsoNormal><span style='font-size:7.5pt;font-family:"Arial",sans-serif;color:black'> </span><o:p></o:p></p><p class=MsoNormal style='margin-left:.5in;text-indent:-.25in'><span style='font-size:9.0pt;font-family:Symbol;color:black'>·</span><span style='font-size:7.0pt;font-family:"Times New Roman",serif;color:black'> </span><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:black'>Bachelor’s degree in Social Services or Behavioral Health or equivalent social services work in aging or disabled community</span><o:p></o:p></p><p class=MsoNormal style='margin-left:.5in;text-indent:-.25in'><span style='font-size:9.0pt;font-family:Symbol;color:black'>·</span><span style='font-size:7.0pt;font-family:"Times New Roman",serif;color:black'> </span><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:black'>Master’s degree in Social Work preferred</span><o:p></o:p></p><p class=MsoNormal style='margin-left:.5in;text-indent:-.25in'><span style='font-size:9.0pt;font-family:Symbol;color:black'>·</span><span style='font-size:7.0pt;font-family:"Times New Roman",serif;color:black'> </span><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:black'>Minimum of 2 years’ experience in care coordination activities either in clinical setting or health plan</span><o:p></o:p></p><p class=MsoNormal style='margin-left:.5in;text-indent:-.25in'><span style='font-size:9.0pt;font-family:Symbol;color:black'>·</span><span style='font-size:7.0pt;font-family:"Times New Roman",serif;color:black'> </span><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:black'>Experience in working with seniors and disabled populations</span><o:p></o:p></p><p class=MsoNormal style='margin-left:.5in;text-indent:-.25in'><span style='font-size:9.0pt;font-family:Symbol;color:black'>·</span><span style='font-size:7.0pt;font-family:"Times New Roman",serif;color:black'> </span><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:black'>Certification in Care Coordinator or other health related field</span><o:p></o:p></p><p class=MsoNormal style='margin-left:.5in;text-indent:-.25in'><span style='font-size:9.0pt;font-family:Symbol;color:black'>·</span><span style='font-size:7.0pt;font-family:"Times New Roman",serif;color:black'> </span><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:black'>Understanding of aging process, including the psychosocial sequelae of aging and the social systems and processes used to heal the aged and disabled to access health resources and optimize health outcomes</span><o:p></o:p></p><p class=MsoNormal style='margin-left:.5in;text-indent:-.25in'><span style='font-size:9.0pt;font-family:Symbol;color:black'>·</span><span style='font-size:7.0pt;font-family:"Times New Roman",serif;color:black'> </span><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:black'>Proficiency with Microsoft Office Applications</span><o:p></o:p></p><p class=MsoNormal style='margin-left:.5in;text-indent:-.25in'><span style='font-size:9.0pt;font-family:Symbol;color:black'>·</span><span style='font-size:7.0pt;font-family:"Times New Roman",serif;color:black'> </span><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:black'>Knowledge of community resources for aging and disabled population</span><o:p></o:p></p><p class=MsoNormal style='margin-left:.5in;text-indent:-.25in'><span style='font-size:9.0pt;font-family:Symbol;color:black'>·</span><span style='font-size:7.0pt;font-family:"Times New Roman",serif;color:black'> </span><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:black'>Knowledge of motivational interviewing techniques, experience preferred</span><o:p></o:p></p><p class=MsoNormal style='margin-left:.5in;text-indent:-.25in'><span style='font-size:9.0pt;font-family:Symbol;color:black'>·</span><span style='font-size:7.0pt;font-family:"Times New Roman",serif;color:black'> </span><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:black'>Knowledge of medical terminology</span><o:p></o:p></p><p class=MsoNormal><span style='font-size:7.5pt;font-family:"Arial",sans-serif'> </span><o:p></o:p></p><p class=MsoNormal><b><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:black'>Primary Location</span></b><o:p></o:p></p><p class=MsoNormal><b><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:black'>:</span></b><span style='font-size:7.5pt;font-family:"Arial",sans-serif'> </span><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:black'>US-OH-Cleveland</span><o:p></o:p></p><p class=MsoNormal><b><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:black'>Work Locations</span></b><o:p></o:p></p><p class=MsoNormal><b><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:black'>:</span></b><span style='font-size:7.5pt;font-family:"Arial",sans-serif'> </span><o:p></o:p></p><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:black'>Cleveland - Headquarters</span><span style='font-size:7.5pt;font-family:"Arial",sans-serif'> </span><o:p></o:p></p><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:black'>2060 East Ninth Street</span><span style='font-size:7.5pt;font-family:"Arial",sans-serif'> </span><o:p></o:p></p><p class=MsoNormal><span style='font-size:7.5pt;font-family:"Arial",sans-serif'> </span><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:black'>Cleveland</span><span style='font-size:7.5pt;font-family:"Arial",sans-serif'> </span><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:black'>44115</span><o:p></o:p></p><p class=MsoNormal><b><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:black'>Job</span></b><o:p></o:p></p><p class=MsoNormal><b><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:black'>:</span></b><span style='font-size:7.5pt;font-family:"Arial",sans-serif'> </span><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:black'>7 - General Staff</span><o:p></o:p></p><p class=MsoNormal><b><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:black'>Organization</span></b><o:p></o:p></p><p class=MsoNormal><b><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:black'>:</span></b><span style='font-size:7.5pt;font-family:"Arial",sans-serif'> </span><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:black'>Health Informatics</span><o:p></o:p></p><p class=MsoNormal><b><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:black'>Schedule</span></b><o:p></o:p></p><p class=MsoNormal><b><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:black'>:</span></b><span style='font-size:7.5pt;font-family:"Arial",sans-serif'> </span><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:black'>Regular</span><o:p></o:p></p><p class=MsoNormal><b><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:black'>Shift</span></b><o:p></o:p></p><p class=MsoNormal><b><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:black'>:</span></b><span style='font-size:7.5pt;font-family:"Arial",sans-serif'> </span><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:black'>Standard</span><o:p></o:p></p><p class=MsoNormal><b><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:black'>Employee Status</span></b><o:p></o:p></p><p class=MsoNormal><b><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:black'>:</span></b><span style='font-size:7.5pt;font-family:"Arial",sans-serif'> </span><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:black'>Individual Contributor</span><o:p></o:p></p><p class=MsoNormal><b><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:black'>Job Type</span></b><o:p></o:p></p><p class=MsoNormal><b><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:black'>:</span></b><span style='font-size:7.5pt;font-family:"Arial",sans-serif'> </span><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:black'>Full-time</span><o:p></o:p></p><p class=MsoNormal><b><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:black'>Job Level</span></b><o:p></o:p></p><p class=MsoNormal><b><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:black'>:</span></b><span style='font-size:7.5pt;font-family:"Arial",sans-serif'> </span><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:black'>Day Job</span><o:p></o:p></p><p class=MsoNormal><b><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:black'>Job Posting</span></b><o:p></o:p></p><p class=MsoNormal><b><span style='font-size:7.5pt;font-family:"Arial",sans-serif'> </span></b><o:p></o:p></p><p class=MsoNormal><b><span style='font-size:7.5pt;font-family:"Arial",sans-serif'> </span></b><o:p></o:p></p><p class=MsoNormal><b><span style='font-size:7.5pt;font-family:"Arial",sans-serif'> </span></b><o:p></o:p></p><p class=MsoNormal><b><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:black'>:</span></b><span style='font-size:7.5pt;font-family:"Arial",sans-serif'> </span><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:black'>Aug 17, 2016, 11:55:32 AM</span><o:p></o:p></p></td><td style='padding:0in 0in 0in 0in'></td></tr></table><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;vertical-align:top'><span style='font-size:7.5pt;font-family:"Arial",sans-serif'> </span><o:p></o:p></p></td></tr><tr><td style='padding:0in 0in 0in 0in'></td></tr></table><p class=MsoNormal> <o:p></o:p></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:sourceSansPro'> <o:p></o:p></span></p><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0><tr><td width="10%" style='width:10.0%;padding:0in 0in 0in 0in'><p class=MsoNormal><img width=200 height=80 style='width:2.0833in;height:.8333in' id="Picture_x0020_2" src="cid:image001.jpg@01D46720.96A81800" alt=728F1AFA><span style='font-size:12.0pt;font-family:sourceSansPro'> <o:p></o:p></span></p></td><td width="90%" style='width:90.0%;border:none;border-left:solid #CCCCCC 1.0pt;padding:3.75pt 0in 3.75pt 7.5pt'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span style='font-size:7.5pt;font-family:"Verdana",sans-serif;color:silver'>CONFIDENTIALITY NOTICE:</span></b><span style='font-size:12.0pt;font-family:sourceSansPro'><br></span><span style='font-size:7.5pt;font-family:"Verdana",sans-serif;color:silver'>This message is intended only for the use of the individual or entity to which it is addressed and may contain information that is privileged, confidential or exempt from disclosure by law. If the reader of this message is not the intended recipient, or the employee or agent responsible for delivering the message to the intended recipient, you are hereby notified that you are strictly prohibited from printing, storing, disseminating, distributing or copying this message. If you have received this message in error, please notify us immediately by replying to the message and deleting it from your computer. Neither this information block, the typed name of the sender, nor anything else in this message is intended to constitute an electronic signature, unless a specific statement to the contrary is included in this message.</span><span style='font-size:12.0pt;font-family:sourceSansPro'><br></span><span style='font-size:7.5pt;font-family:"Verdana",sans-serif;color:silver'>Thank you, Medical Mutual</span><span style='font-size:12.0pt;font-family:sourceSansPro'><o:p></o:p></span></p></td></tr></table><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>