<html><head><meta http-equiv="content-type" content="text/html; charset=utf-8"></head><body dir="auto"><br><br><div id="AppleMailSignature" dir="ltr">Sent from my iPhone</div><div dir="ltr"><br>Begin forwarded message:<br><br></div><blockquote type="cite"><div dir="ltr"><b>From:</b> "e-news" <<a href="mailto:e-news@gcrta.org">e-news@gcrta.org</a>><br><b>Date:</b> April 9, 2019 at 11:33:25 AM EDT<br><b>To:</b> <<a href="mailto:cherylelaine1957@gmail.com">cherylelaine1957@gmail.com</a>><br><b>Subject:</b> <b>ABBG Survey - final days!</b><br><b>Reply-To:</b> <a href="mailto:e-news@gcrta.org">e-news@gcrta.org</a><br><br></div></blockquote><blockquote type="cite"><div dir="ltr">

        <title>ABBG Survey - final days!</title>


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                        <h1 style="font-size:2.2em;font-weight:normal;text-align:right;margin-right:10px;">ABBG Survey - final days!</h1>
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                        <h2 style="font-weight:normal;margin-bottom:0px;">We want to hear from you!</h2>

                        <h3 style="font-weight:normal;margin-top:0px;">Tell us how we're doing</h3>

                        <p style="color:rgb(0,0,0);">Dear Customer,</p>

                        <p style="color:rgb(0,0,0);">At RTA, our mission is to provide our customers "safe, reliable, clean and courteous public transportation".</p>

                        <p style="color:rgb(0,0,0);">We are continuously striving to improve our performance in each of these areas. We need to hear from you, to gauge how well we’re doing.</p>

                        <p style="color:rgb(0,0,0);">This survey is being conducted by 14 other transit agencies across the country concurrently with RTA. This will allow us to not only compare our performance against our own findings from previous years, but also with those of other “like-sized” transit companies.</p>

                        <p style="color:rgb(0,0,0);">Your personal information and responses will remain confidential and will not be used for any other purpose.</p>

                        <p style="color:rgb(0,0,0);">We value your opinion, so please take a few moments to complete this survey.</p>

                        <p style="color:rgb(0,0,0);">Thank you for your time and thank you for riding RTA.</p>

                        <p style="color:rgb(0,0,0);"><a href="http://click.icptrack.com/icp/relay.php?r=73954801&msgid=935869&act=X7RL&c=345125&destination=https%3A%2F%2Fwww.surveymonkey.co.uk%2Fr%2FCleveland-GCRTA">https://www.surveymonkey.co.uk/r/Cleveland-GCRTA</a></p>
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                        <td><img src="http://www.riderta.com/sites/default/files/e-news/layout_files/logo.gif" style="float:left;margin-right:15px;margin-top:10px;">
                        <blockquote style="font-size:90%;font-family:Arial,Helvetica,'Nimbus Sans L',sans-serif;">Greater Cleveland Regional Transit Authority<br>
                        1240 West 6th Street<br>
                        Cleveland, Ohio 44113-1302<br>
                        Tel: 216-566-5100</blockquote>
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