<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><meta http-equiv=Content-Type content="text/html; charset=us-ascii"><meta name=Generator content="Microsoft Word 15 (filtered medium)"><!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style><![endif]--><style><!--
/* Font Definitions */
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:"Calibri Light";
panose-1:2 15 3 2 2 2 4 3 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri",sans-serif;}
h1
{mso-style-priority:9;
mso-style-link:"Heading 1 Char";
margin-top:12.0pt;
margin-right:0in;
margin-bottom:0in;
margin-left:0in;
margin-bottom:.0001pt;
line-height:106%;
page-break-after:avoid;
font-size:16.0pt;
font-family:"Calibri Light",sans-serif;
color:#2F5496;
font-weight:normal;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:#0563C1;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:#954F72;
text-decoration:underline;}
span.EmailStyle17
{mso-style-type:personal-compose;
font-family:"Calibri",sans-serif;
color:windowtext;}
span.Heading1Char
{mso-style-name:"Heading 1 Char";
mso-style-priority:9;
mso-style-link:"Heading 1";
font-family:"Calibri Light",sans-serif;
color:#2F5496;}
p.color-body, li.color-body, div.color-body
{mso-style-name:color-body;
mso-margin-top-alt:auto;
margin-right:0in;
mso-margin-bottom-alt:auto;
margin-left:0in;
font-size:12.0pt;
font-family:"Times New Roman",serif;}
span.contrib-byline-type
{mso-style-name:contrib-byline-type;}
span.disclaimer
{mso-style-name:disclaimer;}
.MsoChpDefault
{mso-style-type:export-only;
font-family:"Calibri",sans-serif;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]--></head><body lang=EN-US link="#0563C1" vlink="#954F72"><div class=WordSection1><h1 align=center style='text-align:center'><b><span lang=EN style='font-size:12.0pt;line-height:106%;font-family:"Arial",sans-serif;color:#333333'>How Can Online Shopping Become More Accessible To Consumers With Vision Impairments In 2020?</span></b><a href="https://www.forbes.com/sites/sarahkim/" title=""Photo of Sarah Kim" "><span lang=EN style='font-size:12.0pt;line-height:106%;font-family:"Arial",sans-serif;color:blue;text-decoration:none'><img border=0 width=400 height=400 style='width:4.1666in;height:4.1666in' id="Picture_x0020_2" src="cid:image001.jpg@01D5C181.E21F1F10" alt="Sarah Kim"></span></a><b><span lang=EN style='font-size:12.0pt;line-height:106%;font-family:"Arial",sans-serif;color:#333333'><o:p></o:p></span></b></h1><h1 align=center style='text-align:center'><b><span lang=EN style='font-size:12.0pt;line-height:106%;font-family:"Arial",sans-serif;color:#333333'><a href="https://www.forbes.com/sites/sarahkim/">Sarah Kim </a><span class=contrib-byline-type>Contributor</span></span></b><span class=disclaimer><o:p></o:p></span></h1><p class=MsoNormal align=center style='text-align:center'><span class=contrib-byline-type><b><span lang=EN style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#333333'>Opinions expressed by Forbes Contributors are their own.</span></b><o:p></o:p></span></p><p class=MsoNormal align=center style='text-align:center'><span class=contrib-byline-type><span lang=EN style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#333333'><a href="https://www.forbes.com/diversity-inclusion"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Diversity & Inclusion </span></a></span></span><span class=contrib-byline-type><span lang=EN style='color:#333333'><o:p></o:p></span></span></p><p class=MsoNormal align=center style='text-align:center'><span lang=EN style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#333333'>I write about diversity and inclusion in the realm of disabilities.</span><span style='font-size:12.0pt;font-family:"Arial",sans-serif'><o:p></o:p></span></p><p class=MsoNormal align=center style='text-align:center'><span lang=EN style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#333333'><o:p> </o:p></span></p><p class=color-body align=center style='text-align:center;line-height:106%'><span lang=EN style='line-height:106%;font-family:"Arial",sans-serif;color:#333333'>Are companies doing their best to make their websites accessible to all people with disabilities?<o:p></o:p></span></p><p class=MsoNormal align=center style='text-align:center'><span lang=EN style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#333333'><o:p> </o:p></span></p><p class=MsoNormal align=center style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-align:center'><span lang=EN style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#333333'>As the bustle and hustle of the holiday season settle down, millions of people around the world are entering the new year with all the latest gadgets and apparel they’ve received. Or, they are waiting on long lines either in stores or at post offices to return their gift mishaps. Whatever the case might be, there’s a good chance that the gift was purchased online.<o:p></o:p></span></p><p class=MsoNormal align=center style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-align:center'><span lang=EN style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#333333'>More and more consumers are turning to online shopping, especially during the holidays. In 2018, <a href="https://www.statista.com/statistics/241945/us-retail-e-commerce-holiday-season-revenue/" target="_blank"><span style='color:#003891'>holiday season e-commerce spending in the United States</span></a> amounted to 119.54 billion U.S. dollars, with the <a href="https://www.statista.com/statistics/861193/us-holiday-season-retail-e-commerce-spending-by-online-shopping-day/" target="_blank"><span style='color:#003891'>most money being spent online on Cyber Monday</span></a>. Cyber Monday 2019 became the most profit-driven U.S. online shopping day ever, with over 9.4 billion U.S. dollars in online spending.<o:p></o:p></span></p><p class=MsoNormal align=center style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-align:center'><span lang=EN style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#333333'>However, in a society where online shopping is vastly becoming the norm, people with vision impairments are continuing to be left out of this lifestyle. According to a <a href="https://www.businessnewsdaily.com/15264-is-your-website-inaccessible-to-the-visually-impaired.html" target="_blank"><span style='color:#003891'>recent report</span></a> by Deque Systems, Amazon, Best Buy and Target’s websites are “relatively accessible” to the blind. Still, two-thirds of the top 10 retailers by revenue have “serious accessibility issues.” The report also states that sites that aren’t accessible are leaving $6.9 billion on the table.<o:p></o:p></span></p><p class=MsoNormal align=center style='text-align:center'><span lang=EN style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#333333'>Today In: <a href="https://www.forbes.com/diversity-inclusion">Leadership</a><o:p></o:p></span></p><p class=MsoNormal align=center style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-align:center'><span lang=EN style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#333333'>This year, the <a href="https://www.forbes.com/sites/denisebrodey/2019/10/08/54-of-adults-living-with-a-disability-go-online-but-dominos-pizza-is-still-fighting-change/#158e295f1de3" target="_blank"><span style='color:#003891'>case against Dominos Pizza</span></a> gained national attention, as the company refused to make its website accessible for customers with low vision. Dominos is undoubtedly not the first, nor will it be the last, company failing to comply with the Americans with Disabilities Act that requires businesses that have websites or online platforms to be accessible to those with disabilities.<o:p></o:p></span></p><p class=MsoNormal align=center style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-align:center'><span lang=EN style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#333333'>Nadine Vogel, C.E.O. and founder of <a href="https://consultspringboard.com/" target="_blank"><span style='color:#003891'>Springboard Consulting LLC</span></a>, is tackling this very issue. Springboard Consulting is a global company working with companies to mainstream disability in the workforce, workplace, and marketplace. One service that the firm provides to companies is conducting accessibility and usability audits.<o:p></o:p></span></p><p class=MsoNormal align=center style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-align:center'><span lang=EN style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#333333'>PROMOTED<o:p></o:p></span></p><p class=MsoNormal align=center style='text-align:center;line-height:13.2pt'><span lang=EN style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#5C76F6;text-transform:uppercase'>Forbes Insights<o:p></o:p></span></p><p class=MsoNormal align=center style='text-align:center;line-height:13.2pt'><span lang=EN style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#333333'>Japan </span><span lang=EN style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#C41A23;text-transform:uppercase'>BrandVoice</span><span lang=EN style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#333333'><o:p></o:p></span></p><p class=MsoNormal align=center style='text-align:center;line-height:13.2pt'><span lang=EN style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#333333'>| Paid Program<o:p></o:p></span></p><p class=MsoNormal align=center style='text-align:center;line-height:13.2pt'><span lang=EN style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#333333'>Japan Sparks New Life In Local Communities With Human-Centric Smart Cities<o:p></o:p></span></p><p class=MsoNormal align=center style='text-align:center;line-height:13.2pt'><span lang=EN style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#5C76F6;text-transform:uppercase'>Forbes Insights<o:p></o:p></span></p><p class=MsoNormal align=center style='text-align:center;line-height:13.2pt'><span lang=EN style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#333333'>Acoustic </span><span lang=EN style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#C41A23;text-transform:uppercase'>BrandVoice</span><span lang=EN style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#333333'><o:p></o:p></span></p><p class=MsoNormal align=center style='text-align:center;line-height:13.2pt'><span lang=EN style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#333333'>| Paid Program<o:p></o:p></span></p><p class=MsoNormal align=center style='text-align:center;line-height:13.2pt'><span lang=EN style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#333333'>Untangle Your Marketing Tools: Smart Tips For Streamlined Solutions<o:p></o:p></span></p><p class=MsoNormal align=center style='text-align:center;line-height:13.2pt'><span lang=EN style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#5C76F6;text-transform:uppercase'>Forbes Insights<o:p></o:p></span></p><p class=MsoNormal align=center style='text-align:center;line-height:13.2pt'><span lang=EN style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#333333'>Workday </span><span lang=EN style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#C41A23;text-transform:uppercase'>BrandVoice</span><span lang=EN style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#333333'><o:p></o:p></span></p><p class=MsoNormal align=center style='text-align:center;line-height:13.2pt'><span lang=EN style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#333333'>| Paid Program<o:p></o:p></span></p><p class=MsoNormal align=center style='text-align:center;line-height:13.2pt'><span lang=EN style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#333333'>Machine Learning’s Impact Explained<o:p></o:p></span></p><p class=MsoNormal align=center style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-align:center'><span lang=EN style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#333333'>Along with those written reports, Vogel also puts a human touch on the issues at stake. She explains, “if we give [the company] a video, it shows someone crying because they can’t decide if they’ve ordered this, and they’ve been at it for an hour. It allows everyone to really understand the human factors, what the issues are.”<o:p></o:p></span></p><p class=MsoNormal align=center style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-align:center'><span lang=EN style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#333333'>Fernando Botelho is a social entrepreneur based in Brazil and has been blind for 30 years. Despite running his business entirely online— hiring and managing consultants in seven countries— Botelho still hasn’t had a single positive online shopping experience.<o:p></o:p></span></p><p class=MsoNormal align=center style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-align:center'><span lang=EN style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#333333'>“The most frustrating aspect of online shopping is that usually fairly small and simple fixes to web pages,” he explains, “could make the experience dramatically better for someone blind. However, it is almost 2020, and too many online stores have yet to integrate accessibility criteria in their online production cycle.”<o:p></o:p></span></p><p class=MsoNormal align=center style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-align:center'><span lang=EN style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#333333'>Botelho relies on his wife to do most of his shopping on his behalf. However, he is heartbroken that he can never surprise her with a gift during the holidays.<o:p></o:p></span></p><p class=MsoNormal align=center style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-align:center'><span lang=EN style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#333333'>Online shopping offers people with vision impairments to shop from the comfort of their homes without having to worry about other logistics. Renee Arrington-Johnston of Ohio explains, “Online shopping removes the need for transportation and carrying packages and goods on the return trip home. Because I do not drive if I am traveling independently, I prefer everything that I purchase to fit in my backpack. Since I use a guide dog, I prefer my hands to be free.”<o:p></o:p></span></p><p class=MsoNormal align=center style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-align:center'><span lang=EN style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#333333'>Arrington-Johnson is a retiree of a 40-year career at General Motors and has retinitis pigmentosa, which causes night blindness and deficient peripheral vision.<o:p></o:p></span></p><p class=MsoNormal align=center style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-align:center'><span lang=EN style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#333333'>Although online shopping provides her with the independence and accessibility that she needs, it has downsides. The most frustrating aspect is, she says, “websites that are not easy to use due to accessibility issues: poor contrast, graphics not identified, tabs that don’t follow a logical order. Also, if prices change while I am checking out, it is frustrating because I take a little longer because of my low vision. Sometimes I miss out on short term deals because I am double-checking to make sure I did not make a mistake.”<o:p></o:p></span></p><p class=MsoNormal align=center style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-align:center'><span lang=EN style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#333333'>According to Vogel, many of the issues that Botelho and Arrington-Johnson state can be easily fixed if the companies are brought aware of them and care enough about their low-vision or blind customers. The technology is certainly there for companies can use to make websites accessible — they need to take the first step to care and want to fix the issue.<o:p></o:p></span></p><p class=MsoNormal align=center style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-align:center'><span lang=EN style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#333333'>“People with disabilities should be viewed as customers,” Vogel says. “Like anyone else, people who want to eat pizza, buy clothes [and] wear cosmetics. And it doesn’t matter what the disability type is, it’s about equal access. It does not mean treating everyone the same. It means giving everyone the same opportunity, in this case, to purchase a product or service.”<o:p></o:p></span></p><p class=MsoNormal align=center style='text-align:center'><span lang=EN style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#333333'>Follow me on <a href="https://www.twitter.com/sarahskkim" target="_blank">Twitter</a>. Check out my <a href="http://beingsarahkim.com/" target="_blank">website</a>.<o:p></o:p></span></p><p class=MsoNormal align=center style='text-align:center'><a href="https://www.forbes.com/sites/sarahkim/" title=""Photo of Sarah Kim" "><span lang=EN style='font-size:12.0pt;font-family:"Arial",sans-serif;color:blue;text-decoration:none'><img border=0 width=400 height=400 style='width:4.1666in;height:4.1666in' id="Picture_x0020_1" src="cid:image001.jpg@01D5C181.E21F1F10" alt="Sarah Kim"></span></a><span lang=EN style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#333333'><o:p></o:p></span></p><p class=MsoNormal align=center style='text-align:center'><b><span lang=EN style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#333333'><a href="https://www.forbes.com/sites/sarahkim/">Sarah Kim </a><o:p></o:p></span></b></p><p class=MsoNormal align=center style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-align:center'><span lang=EN style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#333333'><o:p> </o:p></span></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Arial",sans-serif'>National Federation of the Blind of Ohio (NFBO)<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Arial",sans-serif'>Suzanne Turner, Ohio Affiliate Vice President<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Arial",sans-serif'>Cleveland Chapter, President<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Arial",sans-serif'> (216) 990-6199<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Arial",sans-serif'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Arial",sans-serif'>Please click on the links below to learn more about the organization<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Arial",sans-serif'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Arial",sans-serif'>The Ohio Affiliate<o:p></o:p></span></p><p class=MsoNormal><a name="_Hlk18941617"></a><a name="_Hlk14090147"></a><a name="_Hlk14085768"><span style='mso-bookmark:_Hlk14090147'><span style='mso-bookmark:_Hlk18941617'></span></span></a><a href="https://www.youtube.com/watch?v=TGe_1qGbkX8"><span style='mso-bookmark:_Hlk14085768'><span style='mso-bookmark:_Hlk14090147'><span style='mso-bookmark:_Hlk18941617'><span style='font-size:12.0pt;font-family:"Arial",sans-serif'>https://www.youtube.com/watch?v=TGe_1qGbkX8</span></span></span></span><span style='mso-bookmark:_Hlk14085768'><span style='mso-bookmark:_Hlk14090147'><span style='mso-bookmark:_Hlk18941617'></span></span></span></a><span style='mso-bookmark:_Hlk14085768'><span style='mso-bookmark:_Hlk14090147'><span style='mso-bookmark:_Hlk18941617'><span style='font-size:12.0pt;font-family:"Arial",sans-serif'><o:p></o:p></span></span></span></span></p><p class=MsoNormal><span style='mso-bookmark:_Hlk14085768'><span style='mso-bookmark:_Hlk14090147'><span style='mso-bookmark:_Hlk18941617'><span style='font-size:12.0pt;font-family:"Arial",sans-serif'><o:p> </o:p></span></span></span></span></p><p class=MsoNormal><span style='mso-bookmark:_Hlk14085768'><span style='mso-bookmark:_Hlk14090147'><span style='mso-bookmark:_Hlk18941617'><span style='font-size:12.0pt;font-family:"Arial",sans-serif'>“Live the life you want” featuring, National President, Mark Riccobono<o:p></o:p></span></span></span></span></p><p class=MsoNormal><span style='mso-bookmark:_Hlk14085768'><span style='mso-bookmark:_Hlk14090147'><span style='mso-bookmark:_Hlk18941617'><a name="_Hlk18067489"></a></span></span></span><a href="https://www.youtube.com/watch?v=DesLNDBpYVE&feature=share"><span style='mso-bookmark:_Hlk14085768'><span style='mso-bookmark:_Hlk14090147'><span style='mso-bookmark:_Hlk18941617'><span style='mso-bookmark:_Hlk18067489'><span style='font-size:12.0pt;font-family:"Arial",sans-serif'>https://www.youtube.com/watch?v=DesLNDBpYVE&feature=share</span></span></span></span></span><span style='mso-bookmark:_Hlk14085768'><span style='mso-bookmark:_Hlk14090147'><span style='mso-bookmark:_Hlk18941617'><span style='mso-bookmark:_Hlk18067489'></span></span></span></span></a><span style='mso-bookmark:_Hlk14085768'><span style='mso-bookmark:_Hlk14090147'><span style='mso-bookmark:_Hlk18941617'><span style='mso-bookmark:_Hlk18067489'><span style='font-size:12.0pt;font-family:"Arial",sans-serif'><o:p></o:p></span></span></span></span></span></p><p class=MsoNormal><span style='mso-bookmark:_Hlk14085768'><span style='mso-bookmark:_Hlk14090147'><span style='mso-bookmark:_Hlk18941617'><span style='mso-bookmark:_Hlk18067489'><span style='font-size:12.0pt;font-family:"Arial",sans-serif'><o:p> </o:p></span></span></span></span></span></p><p class=MsoNormal><span style='mso-bookmark:_Hlk14085768'><span style='mso-bookmark:_Hlk14090147'><span style='mso-bookmark:_Hlk18941617'><span style='mso-bookmark:_Hlk18067489'>Visit and take a moment to like our Facebook Page!<o:p></o:p></span></span></span></span></p><p class=MsoNormal><span style='mso-bookmark:_Hlk14085768'><span style='mso-bookmark:_Hlk14090147'><span style='mso-bookmark:_Hlk18941617'><span style='mso-bookmark:_Hlk18067489'></span></span></span></span><a href="https://m.facebook.com/NationalFederationOfTheBlindOfOhioClevelandChapter/"><span style='mso-bookmark:_Hlk14085768'><span style='mso-bookmark:_Hlk14090147'><span style='mso-bookmark:_Hlk18941617'><span style='mso-bookmark:_Hlk18067489'>https://m.facebook.com/NationalFederationOfTheBlindOfOhioClevelandChapter/</span></span></span></span><span style='mso-bookmark:_Hlk14085768'><span style='mso-bookmark:_Hlk14090147'><span style='mso-bookmark:_Hlk18941617'><span style='mso-bookmark:_Hlk18067489'></span></span></span></span></a><span style='mso-bookmark:_Hlk14085768'><span style='mso-bookmark:_Hlk14090147'><span style='mso-bookmark:_Hlk18941617'><span style='mso-bookmark:_Hlk18067489'> <o:p></o:p></span></span></span></span></p><p class=MsoNormal><span style='mso-bookmark:_Hlk14085768'><span style='mso-bookmark:_Hlk14090147'><span style='mso-bookmark:_Hlk18941617'><span style='mso-bookmark:_Hlk18067489'><span style='font-size:12.0pt;font-family:"Arial",sans-serif'><o:p> </o:p></span></span></span></span></span></p><p class=MsoNormal><span style='mso-bookmark:_Hlk14085768'><span style='mso-bookmark:_Hlk14090147'><span style='mso-bookmark:_Hlk18941617'><span style='mso-bookmark:_Hlk18067489'><span style='font-size:12.0pt;font-family:"Arial",sans-serif'>The National Federation of the Blind knows that blindness is not the characteristic that defines you or your future. Every day we raise the expectations of blind people, because low expectations create obstacles between blind people and our dreams. You can live the life you want; blindness is not what holds you back.<o:p></o:p></span></span></span></span></span></p><span style='mso-bookmark:_Hlk18067489'></span><span style='mso-bookmark:_Hlk18941617'></span><span style='mso-bookmark:_Hlk14090147'></span><span style='mso-bookmark:_Hlk14085768'></span><p class=MsoNormal><o:p> </o:p></p></div></body></html>