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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link="#0563C1" vlink="#954F72" style='word-wrap:break-word'><div class=WordSection1><p class=MsoNormal>I thought someone might be interested.<o:p></o:p></p><p class=MsoNormal>Delcenia <o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=paragraph style='margin:0in;vertical-align:baseline'><span class=normaltextrun>The Consumer Financial Protection Bureau (CFPB) invites you to a 90-minute listening session to share examples of fraud, scams, and unfair banking practices that Older Americans and people with disabilities face as they manage their finances and navigate financial systems. </span><span class=eop> </span><span style='font-size:9.0pt;font-family:"Segoe UI",sans-serif'><o:p></o:p></span></p><p class=paragraph style='margin:0in;vertical-align:baseline;user-select: text;-webkit-user-drag: none;-webkit-tap-highlight-color: transparent;overflow-wrap: break-word;white-space:pre-wrap;font-kerning: none'><span class=eop> </span><span style='font-size:9.0pt;font-family:"Segoe UI",sans-serif'><o:p></o:p></span></p><p class=paragraph style='margin:0in;vertical-align:baseline;user-select: text;-webkit-user-drag: none;-webkit-tap-highlight-color: transparent;overflow-wrap: break-word;white-space:pre-wrap;font-kerning: none'><span class=normaltextrun>The session will focus on understanding more about the frauds, scams and exploitation that target Older Americans and people with disabilities, including financial abuse from caregivers and family members. The session will also cover consumer experiences regarding pain points, challenges with accessibility and challenges accessing financial products and services offered by banks and credit unions. </span><span class=eop> </span><span style='font-size:9.0pt;font-family:"Segoe UI",sans-serif'><o:p></o:p></span></p><p class=paragraph style='margin:0in;vertical-align:baseline;user-select: text;-webkit-user-drag: none;-webkit-tap-highlight-color: transparent;overflow-wrap: break-word;white-space:pre-wrap;font-kerning: none'><span class=eop> </span><span style='font-size:9.0pt;font-family:"Segoe UI",sans-serif'><o:p></o:p></span></p><p class=paragraph style='margin:0in;vertical-align:baseline;user-select: text;-webkit-user-drag: none;-webkit-tap-highlight-color: transparent;overflow-wrap: break-word;white-space:pre-wrap;font-kerning: none'><span class=normaltextrun>Your feedback and input on these consumer challenges is crucial as this information can help the CFPB and National Disability Institute to identify strategies for protecting consumers in the financial marketplace.</span><span class=eop> </span><span style='font-size:9.0pt;font-family:"Segoe UI",sans-serif'><o:p></o:p></span></p><p class=paragraph style='margin:0in;vertical-align:baseline;user-select: text;-webkit-user-drag: none;-webkit-tap-highlight-color: transparent;overflow-wrap: break-word;white-space:pre-wrap;font-kerning: none'><span class=eop> </span><span style='font-size:9.0pt;font-family:"Segoe UI",sans-serif'><o:p></o:p></span></p><p class=paragraph style='margin:0in;vertical-align:baseline;user-select: text;-webkit-user-drag: none;-webkit-tap-highlight-color: transparent;overflow-wrap: break-word;white-space:pre-wrap;font-kerning: none'><span class=normaltextrun>The information you share during this session will be kept strictly confidential. Comments and examples shared will be integrated into a report that will not include the names of the individuals or organizations that shared this content. We invite participants of the listening session to share real instances of consumer harm. The concrete examples can help the CFPB to mobilize around those issues. </span><span class=eop> </span><span style='font-size:9.0pt;font-family:"Segoe UI",sans-serif'><o:p></o:p></span></p><p class=paragraph style='margin:0in;vertical-align:baseline;user-select: text;-webkit-user-drag: none;-webkit-tap-highlight-color: transparent;overflow-wrap: break-word;white-space:pre-wrap;font-kerning: none'><span class=eop> </span><span style='font-size:9.0pt;font-family:"Segoe UI",sans-serif'><o:p></o:p></span></p><p class=paragraph style='margin:0in;vertical-align:baseline;user-select: text;-webkit-user-drag: none;-webkit-tap-highlight-color: transparent;overflow-wrap: break-word;white-space:pre-wrap;font-kerning: none'><span class=normaltextrun><b><u>Please join us on November 9</u></b></span><span class=spellingerrorsuperscript><b><u><sup><span style='font-size:8.5pt'>th</span></sup></u></b></span><span class=normaltextrun><b><u> , from 2:00 to 3:30 p.m. Eastern</u></b><u> for an invitation-only discussion with a diverse group of professionals including service providers, advocates and policy advisors from across the country</u>. The focus of this facilitated discussion will be hearing from you and others on the following:</span><span class=eop> </span><span style='font-size:9.0pt;font-family:"Segoe UI",sans-serif'><o:p></o:p></span></p><p class=paragraph style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:.75in;text-indent:0in;mso-list:l0 level1 lfo1;vertical-align:baseline;user-select: text;-webkit-user-drag: none;-webkit-tap-highlight-color: transparent;overflow-wrap: break-word;white-space:pre-wrap;font-kerning: none'><![if !supportLists]><span style='font-size:10.0pt;font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span class=normaltextrun>Fraud and scams that specifically target Older Americans and people with disabilities, including financial abuse from caregivers and family members. </span><span class=eop> </span><o:p></o:p></p><p class=paragraph style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:.75in;text-indent:0in;mso-list:l0 level1 lfo1;vertical-align:baseline;user-select: text;-webkit-user-drag: none;-webkit-tap-highlight-color: transparent;overflow-wrap: break-word;white-space:pre-wrap;font-kerning: none'><![if !supportLists]><span style='font-size:10.0pt;font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span class=normaltextrun>Pain points, challenges with accessibility and challenges accessing and using banks, credit unions, and their financial products and services. </span><span class=eop> </span><o:p></o:p></p><p class=paragraph style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:.75in;text-indent:0in;mso-list:l0 level1 lfo1;vertical-align:baseline;user-select: text;-webkit-user-drag: none;-webkit-tap-highlight-color: transparent;overflow-wrap: break-word;white-space:pre-wrap;font-kerning: none'><![if !supportLists]><span style='font-size:10.0pt;font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span class=normaltextrun>What are the most acute consumer issues? </span><span class=eop> </span><o:p></o:p></p><p class=paragraph style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:.75in;text-indent:0in;mso-list:l0 level1 lfo1;vertical-align:baseline;user-select: text;-webkit-user-drag: none;-webkit-tap-highlight-color: transparent;overflow-wrap: break-word;white-space:pre-wrap;font-kerning: none'><![if !supportLists]><span style='font-size:10.0pt;font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span class=normaltextrun>What resources, programs, and policies can protect people from those consumer issues?</span><span class=eop> </span><o:p></o:p></p><p class=paragraph style='margin:0in;vertical-align:baseline;user-select: text;-webkit-user-drag: none;-webkit-tap-highlight-color: transparent;overflow-wrap: break-word;white-space:pre-wrap;font-kerning: none'><span class=eop> </span><span style='font-size:9.0pt;font-family:"Segoe UI",sans-serif'><o:p></o:p></span></p><p class=paragraph style='margin:0in;vertical-align:baseline;user-select: text;-webkit-user-drag: none;-webkit-tap-highlight-color: transparent;overflow-wrap: break-word;white-space:pre-wrap;font-kerning: none'><span class=normaltextrun>Closed captioning and ASL interpreters will be provided. </span><span class=eop> </span><span style='font-size:9.0pt;font-family:"Segoe UI",sans-serif'><o:p></o:p></span></p><p class=paragraph style='margin:0in;vertical-align:baseline;user-select: text;-webkit-user-drag: none;-webkit-tap-highlight-color: transparent;overflow-wrap: break-word;white-space:pre-wrap;font-kerning: none'><span class=eop> </span><span style='font-size:9.0pt;font-family:"Segoe UI",sans-serif'><o:p></o:p></span></p><p class=paragraph style='margin:0in;vertical-align:baseline;user-select: text;-webkit-user-drag: none;-webkit-tap-highlight-color: transparent;overflow-wrap: break-word;white-space:pre-wrap;font-kerning: none'><span class=normaltextrun><b>Please RSVP by October 28</b></span><span class=normaltextrun><b><sup><span style='font-size:8.5pt'>th</span></sup> by replying to this email. We will follow-up with a calendar invitation that includes Zoom log-in information. </b></span><span class=eop><b> </b></span><b><span style='font-size:9.0pt;font-family:"Segoe UI",sans-serif'><o:p></o:p></span></b></p><p class=paragraph style='margin:0in;vertical-align:baseline;user-select: text;-webkit-user-drag: none;-webkit-tap-highlight-color: transparent;overflow-wrap: break-word;white-space:pre-wrap;font-kerning: none'><span class=normaltextrun>Let me know if you have questions about the event. We’re looking forward to the discussion.</span><span class=eop> </span><span style='font-size:9.0pt;font-family:"Segoe UI",sans-serif'><o:p></o:p></span></p><p class=paragraph style='margin:0in;vertical-align:baseline;user-select: text;-webkit-user-drag: none;-webkit-tap-highlight-color: transparent;overflow-wrap: break-word;white-space:pre-wrap;font-kerning: none'><span class=eop> </span><span style='font-size:9.0pt;font-family:"Segoe UI",sans-serif'><o:p></o:p></span></p><p class=paragraph style='margin:0in;vertical-align:baseline;user-select: text;-webkit-user-drag: none;-webkit-tap-highlight-color: transparent;overflow-wrap: break-word;white-space:pre-wrap;font-kerning: none'><span class=normaltextrun>Sincerely, Laurie</span><o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='color:#1F4E79'>Laurie Schaller, Manager Financial Empowerment<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;color:black'>Pronouns: She/Her/Hers </span><span style='color:#1F4E79'><o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F4E79'><a href="mailto:Lschaller@ndi-inc.org"><span style='color:#1F4E79'>Lschaller@ndi-inc.org</span></a><o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F4E79'>Toll Free: 1.877.771.1962<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F4E79'>Office and Fax: 202.449.9521<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><a href="http://assistivetechloans.com/"><span style='color:blue'>assistivetechloans.com</span></a><o:p></o:p></span></p><p class=MsoNormal><b><i><span style='color:#2F5496'>National Disability Institute – Building a Better Financial Future for <o:p></o:p></span></i></b></p><p class=MsoNormal><b><i><span style='color:#2F5496'>People with Disabilities and Their Families: </span></i></b><span style='color:#1F497D'><a href="http://www.nationaldisabilityinstitute.org/">www.nationaldisabilityinstitute.org</a></span><b><i><span style='color:#2F5496'><o:p></o:p></span></i></b></p><p class=MsoNormal><span style='color:#1F497D'>ABLE National Resource Center: <a href="https://www.ablenrc.org/">https://www.ablenrc.org/</a><o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Financial resources and information: </span><span style='color:black'><a href="https://www.nationaldisabilityinstitute.org/financial-resilience-center/outreach-toolkit/">https://www.nationaldisabilityinstitute.org/financial-resilience-center/outreach-toolkit/</a></span><span style='color:#1F497D'> <o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>TWITTER: <a href="https://twitter.com/natdisability">https://twitter.com/natdisability</a> <o:p></o:p></span></p><p class=MsoNormal>Facebook: <a href="https://www.facebook.com/ndiatloan">https://www.facebook.com/ndiatloan</a><o:p></o:p></p><p class=paragraph style='margin:0in;vertical-align:baseline'>LinkedIn: <a href="https://www.linkedin.com/showcase/79452352/admin/">https://www.linkedin.com/showcase/79452352/admin/</a><span class=eop> </span><span style='font-size:9.0pt;font-family:"Segoe UI",sans-serif'><o:p></o:p></span></p><p class=MsoNormal style='user-select: text;-webkit-user-drag: none;-webkit-tap-highlight-color: transparent;overflow-wrap: break-word;white-space:pre-wrap;font-kerning: none'><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>