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Passing along FYI.
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Marci
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From: "Hamby, Beth" <beth.hamby@soundtransit.org>
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To: ADA Accessibility <accessibility@soundtransit.org>
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Date: 06/24/2024 10:29 AM PDT
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Subject: digital ORCA card now available in Google Wallet
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<p class="MsoNormal">Hello Sound Transit accessibility stakeholders,</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">Starting today,<span class="normaltextrun"><span style="color: black;"> June 24, </span></span>ORCA on Google pay <span class="normaltextrun"><span style="color: black; background: white;">allows cardholders to convert their plastic ORCA card into a digital ORCA card in Google Wallet and pay for transit using an Android or Wear OS device. </span></span>With ORCA on Google Pay, customers can use a wide range of Android devices that they already carry with them, including smartphones and Wear OS smartwatches. Individuals with an Android device who are new to ORCA can purchase a virtual ORCA card from their Google Wallet for the same cost as a physical card ($3). Individual customers who currently have a plastic ORCA card can convert it to a digital card at no cost, including RRFP (Regional Reduced Fare Permit), LIFT, Youth, and Adult cards.</p>
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<p class="MsoNormal">If you got your card from your employer, your school, another organization or a transit promotion, you may not be able to convert your plastic card to Google Wallet. These organizations will have the option to opt-in to Google Wallet over time.</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">After you have converted a plastic ORCA card to digital, the physical card will no longer work, and you can dispose of it. All value and settings on the physical card will move to the digital card, which will have a new card serial number to mark the difference. Once added to the Google Wallet, virtual ORCA cards will operate the same as a physical ORCA card. Users can set up their phone to allow taps to occur by just waking up their phone screen, without needing to unlock the phone every time. If using a WearOS device, it always needs to be unlocked to tap.</p>
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<p class="MsoNormal">Visit <a href="https://info.myorca.com/GooglePay/">info.myORCA.com/GooglePay</a> for more information including user guides, video tutorials and FAQs. </p>
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<p class="MsoNormal">For ORCA card customer service, please visit the <a href="https://www.myorca.com/contact-us"> Contact Us page on the myORCA website</a> or call <a href="tel:888-988-6722">888-988-6722</a>. </p>
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<p class="MsoNormal">To get news on future <span class="normaltextrun"><span style="color: black; background: white;">ORCA card news, s</span></span>ign up for the myORCA newsletter at <a href="https://www.myorca.com/">myORCA.com</a>. </p>
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<p class="MsoNormal">Best regards,</p>
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<p class="MsoNormal">Beth Hamby (she/her)</p>
<p class="MsoNormal">Senior Program Manager-Accessible Services</p>
<p class="MsoNormal">Passenger Experience</p>
<p class="MsoNormal">Desk: <a href="tel:206.717.9075">206.717.9075</a></p>
<p class="MsoNormal">Email: beth.hamby@soundtransit.org</p>
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<p class="MsoNormal">Sound Transit</p>
<p class="MsoNormal"><a href="http://www.soundtransit.org/">www.soundtransit.org</a></p>
<p class="MsoNormal"><span style="font-size: 10.0pt; font-family: 'Arial',sans-serif;"><img id="Picture_x0020_1" style="width: 1.6666in; height: .5in;" src="cid:image001.png@01DAC616.4408F9B0" alt="Sound Transit's logo" width="160" height="48" border="0"></span></p>
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