[Nfbv-announce] Fwd: [Nfbnet-members-list] Your help needed! Monitor Uber and Lyft compliance with service animal agreements

[Chris Walker]

Dear fellow Federationists:

The National Federation of the Blind has created a rideshare testing
program to measure Lyft and Uber’s efforts to eliminate driver
discrimination against riders with guide dogs or service animals. Recent
agreements with these two major ridesharing companies require the National
Federation of the Blind to provide feedback, over the next three to five
years, on the efforts they have agreed to undertake to prevent
discrimination against service animal users.

Here's where you come in. If you use Uber or Lyft and have a service animal
or travel with someone who has a service animal, we need your help. Fill
out our online questionnaire after your next Uber or Lyft ride, and as
often as you can after that. We would love feedback from regular Uber and
Lyft users at least once a month, about both positive and negative
experiences. You will find the questionnaire at
https://nfb.org/rideshare-test.

Extensive information about the program is available in the May issue of
the *Braille Monitor*. You can also visit nfb.org/rideshare for more
information, including an extensive FAQ, information on how to report
discrimination to Uber and Lyft directly as well as through our
questionnaire, and a list of the questions we'll ask so you can be thinking
about them when you take your next ride.

Please share this information with fellow Uber and Lyft users with guide
dogs or other service animals, including non-members of the National
Federation of the Blind.

If you have questions that are not answered by the resources above, contact
Valerie Yingling, Legal Program Coordinator, at the National Federation of
the Blind Jernigan Institute, at (410) 659-9314 extension 2440, or
vyingling at nfb.org.

Thanks in advance for your assistance with this important effort.

Sincerely,

The National Federation of the Blind Communications Team


Christopher S. Danielsen, J.D.
Director of Public Relations
200 East Wells Street, Baltimore, MD 21230
(410) 659-9314, Ext. 2330 <(410)%20659-9314> | cdanielsen at nfb.org
Twitter: @rlawyer


Our local contact for the National Federation of the Blind of Virginia is
Michael Valentino.  His contact information is:

Michael Valentino
President of the Virginia Association of Guide Dog Users
804.513.6261
valentinoma19 at gmail.com