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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link="#0563C1" vlink="#954F72" style='word-wrap:break-word'><div class=WordSection1><p class=MsoNormal>Hi,<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I understand people are running into issues with making reservations at the DoubleTree. The room block has not yet sold out. We are not limited to either king rooms or doubles. We should not be limited to the third and fourth floors of the property.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>If you, or someone you know, is experiencing issues, please contact me directly. If I am not aware of the problem, I won’t be able to resolve it. In this unique situation, it won’t do you any good to go through anyone else in the affiliate.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>If you’re told the room rate is no longer available, make the reservation anyway. Email me that reservation number, and I’ll get it squared away for you.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>If you’re told there are no rooms left, let me know this as well.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>It’s a frustrating situation. We will make it all work out, but I need to hear directly from the people affected.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Thanks,<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Joe <o:p></o:p></p></div></body></html>