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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link="#0563C1" vlink="#954F72"><div class=WordSection1><p class=MsoNormal style='margin-bottom:12.0pt'><font size=2 face=Calibri><span style='font-size:11.0pt'>Time sensitive content.<br>Begin forwarded message:<o:p></o:p></span></font></p><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><div><p class=MsoNormal style='margin-bottom:12.0pt'><b><font size=2 face=Calibri><span style='font-size:11.0pt;font-weight:bold'>From:</span></font></b> "Castillo-Ayometzi, Cecilia" <<a href="mailto:CCastilloAyometzi@wmata.com">CCastilloAyometzi@wmata.com</a>><br><b><span style='font-weight:bold'>Date:</span></b> February 24, 2020 at 7:18:42 PM EST<br><b><span style='font-weight:bold'>To:</span></b> "Castillo-Ayometzi, Cecilia" <<a href="mailto:CCastilloAyometzi@wmata.com">CCastilloAyometzi@wmata.com</a>><br><b><span style='font-weight:bold'>Subject:</span></b> <b><span style='font-weight:bold'>Metro Update: Provide your feedback on Metro's FY2021 budget, including expanded hours, fare and service changes</span></b><o:p></o:p></p></div></blockquote><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><div><p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt'> <o:p></o:p></span></font></p><p class=MsoPlainText><i><font size=2 face="Times New Roman"><span style='font-size:10.0pt;font-family:"Times New Roman",serif;font-style:italic'>You are receiving this email notice because you were identified as a key contact person at your organization to share the following information with other staff members and constituents that may be impacted and interested in providing feedback</span></font></i><o:p></o:p></p><div class=MsoNormal align=center style='text-align:center'><font size=2 face="Times New Roman"><span style='font-size:10.0pt;font-family:"Times New Roman",serif'><hr size=2 width="100%" align=center></span></font></div><p class=MsoPlainText><font size=2 face="Times New Roman"><span style='font-size:10.0pt;font-family:"Times New Roman",serif'> </span></font><o:p></o:p></p><p class=MsoPlainText><font size=2 face="Times New Roman"><span style='font-size:11.0pt;font-family:"Times New Roman",serif'>Dear Community Partner:</span></font><o:p></o:p></p><p class=MsoPlainText><b><font size=2 face="Times New Roman"><span style='font-size:11.0pt;font-family:"Times New Roman",serif;font-weight:bold'> </span></font></b><o:p></o:p></p><p class=MsoPlainText><b><font size=2 face="Times New Roman"><span style='font-size:11.0pt;font-family:"Times New Roman",serif;font-weight:bold'>Metro is requesting your feedback on its proposed Fiscal Year 2021 budget, which aims to improve service and fare options, support ridership growth, and manage costs for the transit agency. </span></font></b><font size=2 face="Times New Roman"><span style='font-size:11.0pt;font-family:"Times New Roman",serif'>Metro’s </span></font><a href="https://www.wmata.com/about/news/FY2021-Budget-Public-Comment.cfm#main-content"><font size=2 face="Times New Roman"><span style='font-size:11.0pt;font-family:"Times New Roman",serif'>proposed FY21 budget</span></font></a><font size=2 face="Times New Roman"><span style='font-size:11.0pt;font-family:"Times New Roman",serif'> aims to continue that momentum while modernizing the system to continue to attract new riders. </span></font><o:p></o:p></p><p class=MsoPlainText><font size=2 face=Calibri><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> </span></font><o:p></o:p></p><p class=MsoPlainText><font size=2 face="Times New Roman"><span style='font-size:11.0pt;font-family:"Times New Roman",serif'>Several key initiatives are being considered, including:</span></font><o:p></o:p></p><p class=MsoPlainText><font size=2 face="Times New Roman"><span style='font-size:11.0pt;font-family:"Times New Roman",serif'> </span></font><o:p></o:p></p><p class=MsoPlainText style='margin-left:.25in;text-indent:-.25in;mso-list:l0 level1 lfo2'><![if !supportLists]><font size=2 face=Symbol><span style='font-size:10.0pt;font-family:Symbol'><span style='mso-list:Ignore'>·<font size=1 face="Times New Roman"><span style='font:7.0pt "Times New Roman"'> </span></font></span></span></font><![endif]><b><font size=2 face="Times New Roman"><span style='font-size:11.0pt;font-family:"Times New Roman",serif;font-weight:bold'>Extend service hours.</span></font></b><font size=2 face="Times New Roman"><span style='font-size:11.0pt;font-family:"Times New Roman",serif'> Metrorail would return to a midnight closing time Monday through Thursday and stay open until 2 a.m. on Fridays and Saturdays.</span></font><o:p></o:p></p><p class=MsoPlainText style='margin-left:.25in;text-indent:-.25in;mso-list:l0 level1 lfo2'><![if !supportLists]><font size=2 face=Symbol><span style='font-size:10.0pt;font-family:Symbol'><span style='mso-list:Ignore'>·<font size=1 face="Times New Roman"><span style='font:7.0pt "Times New Roman"'> </span></font></span></span></font><![endif]><b><font size=2 face="Times New Roman"><span style='font-size:11.0pt;font-family:"Times New Roman",serif;font-weight:bold'>Bus service improvements.</span></font></b><font size=2 face="Times New Roman"><span style='font-size:11.0pt;font-family:"Times New Roman",serif'> More weekend service on high-ridership routes, improved service and frequency on several MetroExtra routes. </span></font><o:p></o:p></p><p class=MsoPlainText style='margin-left:.25in;text-indent:-.25in;mso-list:l0 level1 lfo2'><![if !supportLists]><font size=2 face=Symbol><span style='font-size:10.0pt;font-family:Symbol'><span style='mso-list:Ignore'>·<font size=1 face="Times New Roman"><span style='font:7.0pt "Times New Roman"'> </span></font></span></span></font><![endif]><b><font size=2 face="Times New Roman"><span style='font-size:11.0pt;font-family:"Times New Roman",serif;font-weight:bold'>Elimination of transfer fees between Bus and Rail.</span></font></b><font size=2 face="Times New Roman"><span style='font-size:11.0pt;font-family:"Times New Roman",serif'> Today, riders pay for Bus and Rail trips separately and get a $0.50 discount when transferring. Under this proposal, transfers between Metrorail and regular Metrobus services would be free. For example, today a Virginia customer traveling to L’Enfant Plaza might take a bus to the Pentagon and then transfer to Metrorail with a fare of $3.50 off-peak ($2 for bus + $2 for Metrorail - $0.50 discount). Under Metro’s proposal, this same trip would cost $2.</span></font><o:p></o:p></p><p class=MsoPlainText style='margin-left:.25in;text-indent:-.25in;mso-list:l0 level1 lfo2'><![if !supportLists]><font size=2 face=Symbol><span style='font-size:10.0pt;font-family:Symbol'><span style='mso-list:Ignore'>·<font size=1 face="Times New Roman"><span style='font:7.0pt "Times New Roman"'> </span></font></span></span></font><![endif]><b><font size=2 face="Times New Roman"><span style='font-size:11.0pt;font-family:"Times New Roman",serif;font-weight:bold'>Metrorail fare changes.</span></font></b><font size=2 face="Times New Roman"><span style='font-size:11.0pt;font-family:"Times New Roman",serif'> Fares during peak periods would increase for the first time in three years, and mileage tiers would be simplified. Customers can avoid paying more by using passes, as pass prices are not increasing. </span></font><o:p></o:p></p><p class=MsoPlainText style='margin-left:.25in;text-indent:-.25in;mso-list:l0 level1 lfo2'><![if !supportLists]><font size=2 face=Symbol><span style='font-size:10.0pt;font-family:Symbol'><span style='mso-list:Ignore'>·<font size=1 face="Times New Roman"><span style='font:7.0pt "Times New Roman"'> </span></font></span></span></font><![endif]><b><font size=2 face="Times New Roman"><span style='font-size:11.0pt;font-family:"Times New Roman",serif;font-weight:bold'>Metrobus fare changes.</span></font></b><font size=2 face="Times New Roman"><span style='font-size:11.0pt;font-family:"Times New Roman",serif'> Metrobus fare of $2 would remain stable for the 94% of riders who use a loaded SmarTrip card to pay. Under the proposal, customers paying or loading their SmarTrip® card with cash would pay $0.25 more.</span></font><o:p></o:p></p><p class=MsoPlainText style='margin-left:.25in;text-indent:-.25in;mso-list:l0 level1 lfo2'><![if !supportLists]><font size=2 face=Symbol><span style='font-size:10.0pt;font-family:Symbol'><span style='mso-list:Ignore'>·<font size=1 face="Times New Roman"><span style='font:7.0pt "Times New Roman"'> </span></font></span></span></font><![endif]><b><font size=2 face="Times New Roman"><span style='font-size:11.0pt;font-family:"Times New Roman",serif;font-weight:bold'>Weekend flat fare for Metrorail.</span></font></b><font size=2 face="Times New Roman"><span style='font-size:11.0pt;font-family:"Times New Roman",serif'> A simple, easy-to-remember price regardless of where you start and end your trip.</span></font><o:p></o:p></p><p class=MsoPlainText style='margin-left:.25in;text-indent:-.25in;mso-list:l0 level1 lfo2'><![if !supportLists]><font size=2 face=Symbol><span style='font-size:10.0pt;font-family:Symbol'><span style='mso-list:Ignore'>·<font size=1 face="Times New Roman"><span style='font:7.0pt "Times New Roman"'> </span></font></span></span></font><![endif]><b><font size=2 face="Times New Roman"><span style='font-size:11.0pt;font-family:"Times New Roman",serif;font-weight:bold'>Metrobus changes to operate efficiently.</span></font></b><font size=2 face="Times New Roman"><span style='font-size:11.0pt;font-family:"Times New Roman",serif'> Including elimination of selected low-ridership routes in combination with service enhancements and restructuring on other routes.</span></font><o:p></o:p></p><p class=MsoPlainText><font size=2 face="Times New Roman"><span style='font-size:11.0pt;font-family:"Times New Roman",serif'> </span></font><o:p></o:p></p><p class=MsoPlainText><font size=2 face="Times New Roman"><span style='font-size:11.0pt;font-family:"Times New Roman",serif'>Check on this new </span></font><a href="https://planitmetro.com/budget/chooser.html"><font size=2 face="Times New Roman"><span style='font-size:11.0pt;font-family:"Times New Roman",serif'>fare calculator</span></font></a><font size=2 face="Times New Roman"><span style='font-size:11.0pt;font-family:"Times New Roman",serif'>/</span></font><a href="https://planitmetro.com/budget/chooser_es.html"><font size=2 face="Times New Roman"><span style='font-size:11.0pt;font-family:"Times New Roman",serif'>calculadora de costo de viaje</span></font></a><font size=2 face="Times New Roman"><span style='font-size:11.0pt;font-family:"Times New Roman",serif'> to see how proposed changes would affect you. Additional information is also available in </span></font><a href="https://www.wmata.com/initiatives/budget/upload/FY21Budget_Amharic.pdf"><font size=2 face="Times New Roman"><span style='font-size:11.0pt;font-family:"Times New Roman",serif'>Amharic,</span></font></a><font size=2 face="Times New Roman"><span style='font-size:11.0pt;font-family:"Times New Roman",serif'> </span></font><a href="https://www.wmata.com/initiatives/budget/upload/FY21Budget_Chinese.pdf"><font size=2 face="Times New Roman"><span style='font-size:11.0pt;font-family:"Times New Roman",serif'>Chinese</span></font></a><font size=2 face="Times New Roman"><span style='font-size:11.0pt;font-family:"Times New Roman",serif'>, </span></font><a href="https://www.wmata.com/initiatives/budget/upload/FY21Budget_French.pdf"><font size=2 face="Times New Roman"><span style='font-size:11.0pt;font-family:"Times New Roman",serif'>French</span></font></a><font size=2 face="Times New Roman"><span style='font-size:11.0pt;font-family:"Times New Roman",serif'>, </span></font><a href="https://www.wmata.com/initiatives/budget/upload/FY21Budget_Korean.pdf"><font size=2 face="Times New Roman"><span style='font-size:11.0pt;font-family:"Times New Roman",serif'>Korean</span></font></a><font size=2 face="Times New Roman"><span style='font-size:11.0pt;font-family:"Times New Roman",serif'>, </span></font><a href="https://www.wmata.com/initiatives/budget/FY21-budget-espanol.cfm#main-content"><font size=2 face="Times New Roman"><span style='font-size:11.0pt;font-family:"Times New Roman",serif'>Spanish</span></font></a><font size=2 face="Times New Roman"><span style='font-size:11.0pt;font-family:"Times New Roman",serif'>, and </span></font><a href="https://www.wmata.com/initiatives/budget/upload/FY21Budget_Vietnamese.pdf"><font size=2 face="Times New Roman"><span style='font-size:11.0pt;font-family:"Times New Roman",serif'>Vietnamese</span></font></a><font size=2 face="Times New Roman"><span style='font-size:11.0pt;font-family:"Times New Roman",serif'>. Please visit Metro’s website at </span></font><a href="https://www.wmata.com/initiatives/budget/"><font size=2 face="Times New Roman"><span style='font-size:11.0pt;font-family:"Times New Roman",serif'>wmata.com/budget</span></font></a><b><font size=2 face="Times New Roman"><span style='font-size:11.0pt;font-family:"Times New Roman",serif;font-weight:bold'> </span></font></b><font size=2 face="Times New Roman"><span style='font-size:11.0pt;font-family:"Times New Roman",serif'>to obtain additional information on these proposed changes.</span></font><o:p></o:p></p><p class=MsoPlainText><font size=2 face="Times New Roman"><span style='font-size:11.0pt;font-family:"Times New Roman",serif'> </span></font><o:p></o:p></p><p class=MsoPlainText><b><u><font size=3 color="#002060" face="Times New Roman"><span style='font-size:12.0pt;font-family:"Times New Roman",serif;color:#002060;font-weight:bold'>Provide your feedback </span></font></u></b><b><u><font size=3 color="#c00000" face="Times New Roman"><span style='font-size:12.0pt;font-family:"Times New Roman",serif;color:#C00000;font-weight:bold'>by 5 p.m. Monday, March 2</span></font></u></b><b><u><font size=3 face="Times New Roman"><span style='font-size:12.0pt;font-family:"Times New Roman",serif;font-weight:bold'>—Here is how!</span></font></u></b><o:p></o:p></p><p class=MsoPlainText><font size=2 face="Times New Roman"><span style='font-size:11.0pt;font-family:"Times New Roman",serif'> </span></font><o:p></o:p></p><ul style='margin-top:0in' type=disc><li class=MsoPlainText style='margin-left:-.25in;mso-list:l1 level1 lfo5'><b><font size=2 face="Times New Roman"><span style='font-size:11.0pt;font-family:"Times New Roman",serif;font-weight:bold'>Take the </span></font></b><a href="https://metro2021budget.sawtoothsoftware.com/cgi-bin/ciwweb.pl?hid_studyname=BudgetFY2021_GeneralQs&hid_pagenum=0&hid_link=1&hid_javascript=1&hid_screenwidth=1655"><b><font size=2 face="Times New Roman"><span style='font-size:11.0pt;font-family:"Times New Roman",serif;font-weight:bold'>online survey</span></font></b></a><b><font size=2 face="Times New Roman"><span style='font-size:11.0pt;font-family:"Times New Roman",serif;font-weight:bold'> and provide written comments. </span></font></b><font size=2 face="Times New Roman"><span style='font-size:11.0pt;font-family:"Times New Roman",serif'>Survey respondents may enter to win a $50 SmartTrip® card</span></font><o:p></o:p></li><li class=MsoPlainText style='margin-left:-.25in;mso-list:l1 level1 lfo5'><font size=2 face="Times New Roman"><span style='font-size:11.0pt;font-family:"Times New Roman",serif'>Attend an open house and public hearing, which will take place this week at one of the following three locations:</span></font><o:p></o:p></li></ul><p class=MsoPlainText style='margin-left:.25in'><font size=2 face="Times New Roman"><span style='font-size:11.0pt;font-family:"Times New Roman",serif'> </span></font><o:p></o:p></p><p class=MsoPlainText><font size=2 face="Times New Roman"><span style='font-size:11.0pt;font-family:"Times New Roman",serif'> </span></font><o:p></o:p></p><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 style='border-collapse:collapse'><tr><td width=198 valign=top style='width:148.5pt;border:none;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt'><p class=MsoPlainText><b><u><font size=2 face="Times New Roman"><span style='font-size:11.0pt;font-family:"Times New Roman",serif;font-weight:bold'>Monday, February 24</span></font></u></b><o:p></o:p></p><p class=MsoPlainText><font size=2 face="Times New Roman"><span style='font-size:11.0pt;font-family:"Times New Roman",serif'> </span></font><o:p></o:p></p><p class=MsoPlainText><b><font size=2 face="Times New Roman"><span style='font-size:11.0pt;font-family:"Times New Roman",serif;font-weight:bold'>Hilton Arlington</span></font></b><o:p></o:p></p><p class=MsoPlainText><font size=2 face="Times New Roman"><span style='font-size:11.0pt;font-family:"Times New Roman",serif'>950 N. Stafford Street<br>Arlington, VA 22203</span></font><o:p></o:p></p><p class=MsoPlainText><i><font size=2 face="Times New Roman"><span style='font-size:11.0pt;font-family:"Times New Roman",serif;font-style:italic'> </span></font></i><o:p></o:p></p><p class=MsoPlainText><i><font size=2 face="Times New Roman"><span style='font-size:11.0pt;font-family:"Times New Roman",serif;font-style:italic'>Open House: 6 p.m.<br>Public Hearing: 6:30 p.m.</span></font></i><o:p></o:p></p><p class=MsoPlainText><i><font size=2 face="Times New Roman"><span style='font-size:11.0pt;font-family:"Times New Roman",serif;font-style:italic'> </span></font></i><o:p></o:p></p><p class=MsoPlainText><i><font size=2 face="Times New Roman"><span style='font-size:11.0pt;font-family:"Times New Roman",serif;font-style:italic'>Nearest Metrorail Station: Ballston-MU (Orange and Silver Lines)</span></font></i><o:p></o:p></p></td><td width=210 valign=top style='width:157.5pt;border:none;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt'><p class=MsoPlainText><b><u><font size=2 face="Times New Roman"><span style='font-size:11.0pt;font-family:"Times New Roman",serif;font-weight:bold'>Tuesday, February 25</span></font></u></b><o:p></o:p></p><p class=MsoPlainText><b><font size=2 face="Times New Roman"><span style='font-size:11.0pt;font-family:"Times New Roman",serif;font-weight:bold'> </span></font></b><o:p></o:p></p><p class=MsoPlainText><b><font size=2 face="Times New Roman"><span style='font-size:11.0pt;font-family:"Times New Roman",serif;font-weight:bold'>Metro Points Hotel</span></font></b><o:p></o:p></p><p class=MsoPlainText><font size=2 face="Times New Roman"><span style='font-size:11.0pt;font-family:"Times New Roman",serif'>8500 Annapolis Road</span></font><o:p></o:p></p><p class=MsoPlainText><font size=2 face="Times New Roman"><span style='font-size:11.0pt;font-family:"Times New Roman",serif'>New Carrollton, MD 20784</span></font><o:p></o:p></p><p class=MsoPlainText><i><font size=2 face="Times New Roman"><span style='font-size:11.0pt;font-family:"Times New Roman",serif;font-style:italic'> </span></font></i><o:p></o:p></p><p class=MsoPlainText><i><font size=2 face="Times New Roman"><span style='font-size:11.0pt;font-family:"Times New Roman",serif;font-style:italic'>Open House: 6 p.m.<br>Public Hearing: 6:30 p.m.</span></font></i><o:p></o:p></p><p class=MsoPlainText><font size=2 face="Times New Roman"><span style='font-size:11.0pt;font-family:"Times New Roman",serif'> </span></font><o:p></o:p></p><p class=MsoPlainText><i><font size=2 face="Times New Roman"><span style='font-size:11.0pt;font-family:"Times New Roman",serif;font-style:italic'>Nearest Metrorail Station: <br>New Carrollton (Blue, Orange, and Silver Lines)</span></font></i><o:p></o:p></p></td><td width=228 valign=top style='width:171.0pt;border:none;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt'><p class=MsoPlainText><b><u><font size=2 face="Times New Roman"><span style='font-size:11.0pt;font-family:"Times New Roman",serif;font-weight:bold'>Wednesday, February 26</span></font></u></b><o:p></o:p></p><p class=MsoPlainText><font size=2 face="Times New Roman"><span style='font-size:11.0pt;font-family:"Times New Roman",serif'> </span></font><o:p></o:p></p><p class=MsoPlainText><b><font size=2 face="Times New Roman"><span style='font-size:11.0pt;font-family:"Times New Roman",serif;font-weight:bold'>Metro Headquarters Building <br></span></font></b><font size=2 face="Times New Roman"><span style='font-size:11.0pt;font-family:"Times New Roman",serif'>600 5<sup>th</sup> St NW</span></font><o:p></o:p></p><p class=MsoPlainText><font size=2 face="Times New Roman"><span style='font-size:11.0pt;font-family:"Times New Roman",serif'>Washington, DC 20001</span></font><o:p></o:p></p><p class=MsoPlainText><font size=2 face="Times New Roman"><span style='font-size:11.0pt;font-family:"Times New Roman",serif'> </span></font><o:p></o:p></p><p class=MsoPlainText><i><font size=2 face="Times New Roman"><span style='font-size:11.0pt;font-family:"Times New Roman",serif;font-style:italic'>Open House: 4 p.m.<br>Public Hearing: 4:30 p.m.</span></font></i><o:p></o:p></p><p class=MsoPlainText><i><font size=2 face="Times New Roman"><span style='font-size:11.0pt;font-family:"Times New Roman",serif;font-style:italic'> </span></font></i><o:p></o:p></p><p class=MsoPlainText><i><font size=2 face="Times New Roman"><span style='font-size:11.0pt;font-family:"Times New Roman",serif;font-style:italic'>Nearest Metrorail Station:<br>Gallery Place (Red, Yellow, and Green Lines) and Judiciary Sq (Red Line)</span></font></i><o:p></o:p></p></td></tr></table><p class=MsoPlainText><font size=2 face="Times New Roman"><span style='font-size:11.0pt;font-family:"Times New Roman",serif'> </span></font><o:p></o:p></p><p class=MsoNormal><font size=2 face="Times New Roman"><span style='font-size:11.0pt;font-family:"Times New Roman",serif'>Your feedback will be provided to Metro’s Board of Directors in April 2020 as part of the final decision-making process. <i><span style='font-style:italic'>Please encourage your colleagues and stakeholders to provide their feedback on these proposals – some of these proposals may impact them</span></i>. Any Board-approved fare or service changes will begin on or around July 1, 2020.</span></font><o:p></o:p></p><p class=MsoNormal><font size=2 face="Times New Roman"><span style='font-size:11.0pt;font-family:"Times New Roman",serif'> </span></font><o:p></o:p></p><p class=MsoPlainText><font size=2 face="Times New Roman"><span style='font-size:11.0pt;font-family:"Times New Roman",serif'>Thank you so much for sharing this information. If you would like to request any printed materials, like brochures or flyers about the proposed budget, please let us know by calling me, or by sending an email at </span></font><a href="mailto:ccastilloayometzi@wmata.com"><font size=2 face="Times New Roman"><span style='font-size:11.0pt;font-family:"Times New Roman",serif'>ccastilloayometzi@wmata.com</span></font></a><font size=2 face="Times New Roman"><span style='font-size:11.0pt;font-family:"Times New Roman",serif'>. </span></font><o:p></o:p></p><p class=MsoNormal><font size=2 face="Times New Roman"><span style='font-size:11.0pt;font-family:"Times New Roman",serif'> </span></font><o:p></o:p></p><p class=MsoNormal><font size=2 face="Times New Roman"><span style='font-size:11.0pt;font-family:"Times New Roman",serif'> </span></font><o:p></o:p></p><p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt'> <o:p></o:p></span></font></p><p class=MsoNormal><font size=2 face="Times New Roman"><span style='font-size:11.0pt;font-family:"Times New Roman",serif'>With very kind regards,</span></font><o:p></o:p></p><p class=MsoNormal><font size=2 face="Times New Roman"><span style='font-size:11.0pt;font-family:"Times New Roman",serif'> </span></font><o:p></o:p></p><p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt'> <o:p></o:p></span></font></p><p class=MsoNormal><b><font size=3 face=Calibri><span style='font-size:12.0pt;font-weight:bold'>Cecilia Castillo Ayometzi, Ph.D.</span></font>| </b><b><font size=3><span style='font-size:12.0pt;font-weight:bold'>Senior Workforce Diversity and Compliance Officer</span></font></b><o:p></o:p></p><p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt'>Department of Fair Practices <o:p></o:p></span></font></p><p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt'>[IBOP Departments: Fair Practices, HR, IT, Labor, OHAW, PRMT, and Strategic Innovations]<o:p></o:p></span></font></p><p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt'><a href="http://www.wmata.com/"><font color=blue><span style='color:blue'>Washington Metropolitan Area Transit Authority</span></font></a><o:p></o:p></span></font></p><p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt'>600 Fifth Street, NW| Washington, D.C. 20001<o:p></o:p></span></font></p><p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt'>Direct: 202-962-1349 | Email: <a href="mailto:ccastilloayometzi@wmata.com">ccastilloayometzi@wmata.com</a> <o:p></o:p></span></font></p><p class=MsoNormal><b><font size=2 color="#4472c4" face=Calibri><span style='font-size:10.0pt;color:#4472C4;font-weight:bold'>Metro’s Top 3 Priorities:</span></font></b><font size=2 color="#4472c4"><span style='font-size:10.0pt;color:#4472C4'> <b><span style='font-weight:bold'>Safety, Service Reliability, and Fiscal Responsibility</span></b></span></font><o:p></o:p></p><p class=MsoNormal style='line-height:115%'><b><font size=2 color=black face=Calibri><span style='font-size:10.0pt;line-height:115%;color:black;font-weight:bold'>IBOP Core Values: Customer Focus | Integrity | Respect | Excellence</span></font></b><o:p></o:p></p><p class=MsoNormal style='line-height:115%'><b><font size=2 face=Calibri><span style='font-size:10.0pt;line-height:115%;font-weight:bold'>IBOP’s Mission: To deliver effective solutions to fulfill WMATA’s needs through its portfolio of services</span></font></b><o:p></o:p></p><p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt'> <o:p></o:p></span></font></p><p class=MsoNormal><i><font size=1 color="#44546a" face=Calibri><span style='font-size:9.0pt;color:#44546A;background:white;font-style:italic'>STATEMENT OF CONFIDENTIALITY The information contained in this electronic message and any attachments to this message are intended for the exclusive use of the addressee(s) and may contain confidential or privileged information. If you are not the intended recipient, please notify the sender immediately and destroy all copies of this message and any attachments.</span></font></i><o:p></o:p></p><p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt'> <o:p></o:p></span></font></p><p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt'> <o:p></o:p></span></font></p><p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt'><img border=0 width=56 height=69 style='width:.5833in;height:.7187in' id="Picture_x0020_2" src="cid:image001.png@01D5EB1B.33F24F20" alt=Logo><font color=black><span style='color:black'>Dear community partners, </span></font><a href="http://metrocbopartners.questionpro.com/">take this survey and give your feedback</a><font color=black><span style='color:black'>! Please help us choose the best way to inform you and your clientele.</span></font><o:p></o:p></span></font></p><p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt'> <o:p></o:p></span></font></p><p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt'> <o:p></o:p></span></font></p><div class=MsoNormal align=center style='text-align:center'><font size=2 face="Times New Roman"><span style='font-size:11.0pt;font-family:"Times New Roman",serif'><hr size=2 width="100%" align=center></span></font></div><p class=MsoNormal><font size=2 face="Times New Roman"><span style='font-size:10.0pt;font-family:"Times New Roman",serif'>Customers are encouraged to sign up for <b><span style='font-weight:bold'>MetroAlerts</span></b>, the email and text messaging alert system designed to provide bus and rail customers with improved up-to-the-minute information about planned service changes and delays. Bus customers can receive alerts and advisories regarding route-specific delays, detours, schedule changes and construction activity. </span></font><a href="http://www.wmata.com/about_metro/news/PressReleaseDetail.cfm?ReleaseID=5170"><b><font size=2 color="#002060" face="Times New Roman"><span style='font-size:10.0pt;font-family:"Times New Roman",serif;color:#002060;font-weight:bold'>Learn more about this service online</span></font></b></a><font size=2 face="Times New Roman"><span style='font-size:10.0pt;font-family:"Times New Roman",serif'>, or sign up today at </span></font><a href="http://www.wmata.com/metroalerts"><b><font size=2 color="#002060" face="Times New Roman"><span style='font-size:10.0pt;font-family:"Times New Roman",serif;color:#002060;font-weight:bold'>wmata.com/MetroAlerts</span></font></b></a><font size=2 face="Times New Roman"><span style='font-size:10.0pt;font-family:"Times New Roman",serif'>.</span></font><o:p></o:p></p><p class=MsoNormal><font size=2 face="Times New Roman"><span style='font-size:10.0pt;font-family:"Times New Roman",serif'> </span></font><o:p></o:p></p></div></blockquote></div></body></html>