<html><head><meta http-equiv="Content-Type" content="text/html; charset=us-ascii"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; line-break: after-white-space;" class="">OK, just the real encounters, not the nightmares. I just had a conversation with her and she is aware and would like information as this is worked on.<div class=""><a href="mailto:bdoherty@wmata.com" class="">bdoherty@wmata.com</a></div><div class=""><div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif; caret-color: rgb(225, 225, 225);" class="">Brigid Doherty, MA, COMS</div><div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif; caret-color: rgb(225, 225, 225);" class="">Metro System Orientation Specialist</div><div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif; caret-color: rgb(225, 225, 225);" class="">Office of Eligibility Certification and Outreach</div><div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif; caret-color: rgb(225, 225, 225);" class="">Department of Access Services</div><p style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif; caret-color: rgb(225, 225, 225);" class=""> </p><div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif; caret-color: rgb(225, 225, 225);" class="">WASHINGTON METROPOLITAN AREA TRANSIT AUTHORITY</div><div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif; caret-color: rgb(225, 225, 225);" class=""><span style="font-size: 13pt; line-height: 1.5;" class=""><span dir="ltr" style="text-decoration: underline;" class="">600 Fifth Street, NW</span></span></div><div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif; caret-color: rgb(225, 225, 225);" class=""><span style="font-size: 13pt; line-height: 1.5;" class=""><span dir="ltr" style="text-decoration: underline;" class="">Washington, DC 20001</span></span></div><div style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif; caret-color: rgb(225, 225, 225);" class=""><span style="font-size: 13pt; line-height: 1.5;" class="">Cell: <span dir="ltr" style="text-decoration: underline;" class="">202-570-2447</span></span></div></div></body></html>