[nfbwatlk] FW: A shared announcement from The Seeing Eye and NIB

[Lauren Merryfield]

Hi,
It doesn't say where the jobs are.
Thanks
Lauren
----- Original Message ----- 
From: "Robert Sellers" <robertsellers500 at comcast.net>
To: <nfbwatlk at nfbnet.org>
Sent: Sunday, December 20, 2009 1:21 PM
Subject: [nfbwatlk] FW: A shared announcement from The Seeing Eye and NIB


>
>
>
>
> Thought I'd pass this along.
>
>
>
> Bob Sellers
>
>
>
>
>
>  _____
>
> From: Newsletter The Seeing Eye [mailto:news at seeingeye.org]
> Sent: Friday, December 18, 2009 12:09 PM
> To: TSE Subscriber
> Subject: A shared announcement from The Seeing Eye and NIB
>
>
>
> We wanted to share the following announcement with you, sent to us by
> National Industries for the Blind.
>
> Contact Center Customer Service Representative Recruiting Program
>
> National Industries for the Blind (NIB) is currently developing a
> recruiting/pipeline program to help meet the contact center industry's 
> needs
> while simultaneously providing high-growth career opportunities for people
> who are legally blind. To that end, NIB is seeking legally blind,
> experienced, highly-motivated Customer Service Representatives (CSR's) for
> an ongoing requirement beginning in February, 2010.
>
> CSR responsibilities will include but are not limited to providing 
> telephone
> and email support. Qualified candidates will respond to inbound account
> related questions and issues, complete customer correspondence via e-mail
> and regular mail, and process inventory reports daily.
>
> Required skills and experience:
> - High School degree or GED equivalent required (some college preferred)
> - Previous call center/customer service experience a must
> - Strong verbal and written communication skills (bi-lingual and/or 
> Spanish
> a plus)
> - Punctual and reliable
> - Proficient with data entry.
> - Ability to type a minimum of 35 words per minute with 80 percent 
> accuracy
> - Proficient with basic Microsoft applications including Outlook, Word, 
> and
> Excel
> - Proficient with basic and advanced functionality of assistive 
> technology,
> specifically JAWS and/or Zoomtext
> - Positive attitude with a pleasant and clear phone demeanor
> - Works well with team members and other departments
> - Provide proof of legal blindness
>
> If you wish to be considered for this recruiting opportunity as a Customer
> Service Representative in a Call Center, please provide send your resume 
> and
> 3 Professional References to Sarah Schraven at sschraven at nib.org.
>
>
>
>
>  _____
>
> You are part of The Seeing Eye family, and we want to stay in touch. If 
> your
> email address changes in the future, please be sure to notify us so that 
> you
> will continue to receive email announcements. You can go to Newsletter
> Subscriptions <http://www.seeingeye.org/Newsletters.aspx>  to change
> subscription information or to remove your name from our email 
> distribution.
> Please also encourage other grads, who may not be on our email 
> distribution
> list, to subscribe online or send their email address to 
> info at seeingeye.org,
> specifying the types of information they would like to receive.
>
> If you have any questions or comments, please contact us at
> info at seeingeye.org or Communications Department, c/o The Seeing Eye, Inc. 
> PO
> Box 375, Morristown, NJ 07963-0375.
>
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