Humberto, visit www.hj.com then download the full jaws version 11 package. after downloading this file, you should run the file and it will do a full install. This should fix your problem. -Mike On Sat, 18 Sep 2010 13:22:16 -0700, Humberto Avila wrote: >Humberto Michael J. Mello mike at mello.com (208) 301-0565