[nfbwatlk] Downloads of NLS Books for the Victor Reader

Prows, Bennett (HHS/OCR) Bennett.Prows at HHS.GOV
Mon Sep 20 18:47:24 UTC 2010


Actually, when I called last week, the reader advisor I talked with said that it might be a corrupted NLS file.  He said I should make sure it wasn't my chip, and notify the contact E-mail address at NLS.

I'd take that drink!  But I guess it's a push.

/s/

Bennett P.

-----Original Message-----
From: nfbwatlk-bounces at nfbnet.org [mailto:nfbwatlk-bounces at nfbnet.org] On Behalf Of Nightingale, Noel
Sent: Monday, September 20, 2010 11:38 AM
To: NFB of Washington Talk Mailing List
Subject: Re: [nfbwatlk] Downloads of NLS Books for the Victor Reader

Have not had that particular problem, Ben, and I am a big user of the NLS BARD website.  I bet, though, if you contact the WTBBL about the problem,  you will be told that it is a problem on your end, not a problem with the book.  Will you take abet of buying a drink at the state convention?



-----Original Message-----
From: nfbwatlk-bounces at nfbnet.org [mailto:nfbwatlk-bounces at nfbnet.org] On Behalf Of Prows, Bennett (HHS/OCR)
Sent: Friday, September 17, 2010 12:23 PM
To: 'NFB of Washington Talk Mailing List'
Subject: [nfbwatlk] Downloads of NLS Books for the Victor Reader

Listers,

Anyone had a problem similar to this:  I have downloaded a couple of books from the NLS web site to a chip on the VR stream.  About two thirds of the way through the book, I get a message saying, "audio unavailable", then, something like,  "media error 5."  Can anyone explain this?  I have deleted the book, and tried downloading it again, but the same thing happens.  Are these problems with my chip, or with NLS's uploading them?  If its my chip, wonder why I can get other books to load and play successfully on the same chip.

Thanks.

/s/


Bennett Prows

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