[nfbwatlk] [Wcb-l] Braille Sense Plus, update warning

[Mike Freeman]

Becky:

I have not encountered this problem. I updated my BrailleSensePLUS after saving everything to external SD cards and a USB thumb drive. I reformatted Flash so as to set up the system for the NLS keys. Then I transferred my files back (including email) and had no trouble reading everything. I'm not saying the warning below is false; I merely observe that I did not encounter it. I updated my BSP yesterday.

Mike Freeman
sent via iPhone


On Feb 7, 2012, at 15:04, "Becky Frankeberger" <b.butterfly at comcast.net> wrote:

> I have no idea about this warning, if it is true or not. I saw it and
> thought I would alert you all.
> 
> Becky and Jake 
> 
> Hello.  If any of your clients are using the Braille Sense Plus from
> HIMS, please let them know not to get the most recent update until they
> call HIMS' Technology Support (512-837-2000) to find out if HIMS has
> fixed a glitch which removes all previous information on the Braille
> Sense (including email), and does not allow it to be transferred back if
> the client has saved the information elsewhere.  This just happened to a
> client of mine, and HIMS told her quite a few people have called in with
> the same problem and they are looking into it.
> 
> Dawn-Renea Nichols, MSW
> Rehabilitation Specialist - Blind
> Division of Blind Services, District 5
> 1185 Dunn Ave.
> Daytona Beach, FL 32114
> 
> 
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