[nfbwatlk] Investigation & Resolution Specialist job opening at the University of Washington

[Nightingale, Noel]

Link:
https://uwhires.admin.washington.edu/eng/candidates/default.cfm?szCategory=jobprofile&szOrderID=82553&szCandidateID=0&szSearchWords=&szReturnToSearch=1

Text:
INVESTIGATION & RESOLUTION SPECIALIST

Req #:

82553

Department:

OFFICE OF RISK MANAGEMENT

Job Location:

Other Locations

Job Location Detail:

Roosevelt Commons

Posting Date:

03/25/2012

Closing Info:

Open Until Filled

Salary:

$5312-$5917

Notes:

First consideration will be given to those candidates who apply by April 11, 2012






The University of Washington (UW) is proud to be one of the nation's premier educational and research institutions. Our people are the most important asset in our pursuit of achieving excellence in education, research, and community service. Our staff not only enjoys outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty.

The Office of Risk Management protects the University from the financial impact of unintentional loss.  It provides services to all University schools, colleges, and administrative units in the areas of risk financing, workers' compensation, complaint investigation and resolution, risk consulting, claims management, and strategic loss control.

The University Complaint Investigation and Resolution Office ("UCIRO") is a program within the Office of Risk Management.  UCIRO typically investigates allegations that the conduct of a University employee has violated the University's non-discrimination policy, including allegations of discrimination, harassment, and retaliation.  A UCIRO investigation may be requested by anyone with such a concern: staff, faculty, students, or members of the public.  The administrative head of a University unit also may request that UCIRO conduct an institutional investigation.  In all cases, the subject of the investigation must be a University employee.

Our Office of Risk Management  has an outstanding opportunity for an  Investigation & Resolution Specialist.

The Investigation and Resolution Specialist acts as a neutral and objective fact-finder under the procedures outlined in the University of Washington's Administrative Policy Statements, Section 46.3.  Allegations investigated by this position include complaints of discrimination, harassment, and retaliation, as well as complex issues arising from such complaints relating to University policy or federal and state law.

Under the general direction of the UCIRO Director, the Investigation and Resolution Specialist investigates and facilitates the resolution of alleged violations of the University's non-discrimination policy and corresponding federal and state laws according to program practices, procedures, and regulations.  The Investigation and Resolution Specialist is a critical part of the risk management function at the University and its Medical Centers.  The Investigation and Resolution Specialist analyzes pertinent complaint and resolution information in a meaningful, constructive way and utilizes that
information as appropriate with those who have a business need to know to avoid, reduce, and mitigate risk.

Duties and Responsibilities:

*     Investigates, evaluates and advises on potential exposure of risk associated with complaints which assert violations of University of Washington policies, including non-discrimination policies and related procedures, and, if accepted, complaints of policy violations for which there are no other established administrative processes available.  Authors and disseminates summary investigation reports that include factual determinations and analysis.

*     Investigates, evaluates and advises on potential exposure of risk associated with externally filed complaints and charges against the University of Washington, including complaints of discrimination (e.g. Title VII, ADEA, ADA, etc.), retaliation, and harassment.  Conducts investigations in accordance with state and federal laws, regulations and applicable case law.  Provides agencies with responses and information that complies substantively and procedurally with agency standards.  Monitors agency action until file closing and assists with implementation of compliance agreements.

*     Participates in external agency fact-finding and mediation conferences as necessary.  Prepares witnesses for interviews with administrative agencies conducting on-site investigations.

*     Communicates and coordinates with University departments, Human Resources representatives and Assistant Attorneys General and administrative personnel as appropriate in handling complaints and issues related thereto.

*     Partners with departments, Human Resources representatives and Assistant Attorneys General regarding early dispute intervention and resolution.

*     Leads cross-departmental resolution teams in devising, refining and implementing appropriate and creative approaches to dispute resolution, unit training, discipline and related management efforts.

*     Assists in developing University responses to requests for information from federal and state agencies.

*     Negotiates settlements within delegated authority; obtains authority in excess of delegation, as appropriate and when necessary.

*     Executes settlement agreements.

*     Maintains data consistent with data integrity standards at UCIRO and within Risk Management.


As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website, click here.<http://www.washington.edu/admin/hr/benefits/forms/ben-summaries/prostaff.pdf>

Requirements:

Juris Doctorate degree AND two years of experience in employment law or workplace investigations

*     Excellent interpersonal and communication skills
*     Ability to work effectively both independently and as a member of a team
*     Excellent writing skills
*     Basic word processing skills

Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.

Desired:

*     Knowledge of federal and state employment law
*     Experience representing employers to enforcement agencies, such as the EEOC or the Washington State Human Rights Commission
*     Knowledge of dispute resolution techniques
*     Ability to effectively and efficiently use computer systems and databases, including Windows-based software

Condition of Employment:


A satisfactory outcome from criminal background verification is required prior to hire.

Application Process

Part of the application process for this position includes completing an online cover letter assessment, as well as the Employment Eligibility Assessment to obtain additional information that will be used in the evaluation process.  The assessment(s) will appear on your screen for you to complete as soon as you select "Apply to this Position" on this job announcement. Once you begin the assessment, it must be completed at that time. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed and you will not be considered for this position until the assessment is complete.


[cid:image003.png at 01CD0E69.52253EE0]<http://f2.washington.edu/oess/>The University of Washington is a leader in environmental stewardship & sustainability<http://f2.washington.edu/oess/>, and committed to becoming climate neutral.

The University of Washington is an equal opportunity, affirmative action employer.<http://www.washington.edu/provost/ap/eoaa/aa_policy> To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 / 206-543-6452 (tty) or dso at uw.edu<mailto:dso at uw.edu>.

Apply for this job<https://uwhires.admin.washington.edu/eng/candidates/default.cfm?szCategory=candidatepaste&szOrderID=82553>





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