[nfbwatlk] Alaska Airlines

[Lauren Merryfield]

Hi,
Wow!  That is a big step in the right direction!  Good luck with the kiosk 
issue.
Thanks
Lauren

advice from my cats: "meow when you feel like it."
The most basic of all human needs is the need to understand and be
understood. The best way to understand people is to listen to them.
-- Ralph Nichols
Visit us at catliness.com
----- Original Message ----- 
From: "Mary Ellen" <gabias at telus.net>
To: "'NFB of Washington Talk Mailing List'" <nfbwatlk at nfbnet.org>
Sent: Tuesday, October 30, 2012 6:23 PM
Subject: [nfbwatlk] Alaska Airlines


> I'm happy to report that Alaska Airlines has decided to reimburse me for 
> the
> difference between what American Airlines is refunding and the total I was
> charged for changing flights on September 20.
>
> Now that the reimbursement issues have been settled, I intend to file an
> official complaint with the Canadian Transportation Agency concerning
> inaccessible kiosks.
>
> Thanks to all of you for your support and encouragement.  I'll keep you
> informed about the progress toward better access.
>
> Mary Ellen
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