[nfbwatlk] FW: Healthcare Authority seeks webpage testers - NO experience necessary

Tue Apr 21 17:58:18 UTC 2015

FYI 

Mark Adreon 
Program and Partnership Development Specialist 

3411 South Alaska St.
Seattle, WA   98118
206.906.5502
Cell:  206.947.8479 
Toll Free:  1.800.552.7103

mark.adreon at dsb.wa.gov Check our web site at :       www.dsb.wa.gov 

-----Original Message-----
From: Olson, Toby (ESD) [mailto:TOlson2 at ESD.WA.GOV] 
Sent: Tuesday, April 21, 2015 10:32 AM
To: GCDE-INFO at LISTSERV.WA.GOV
Subject: FW: Healthcare Authority seeks webpage testers - NO experience necessary

It is important that state agencies get used to including people with disabilities in usability testing. The DES Usability Lab is equipped to include testers who use VoiceOver, JAWS or MAGic. Please consider volunteering.  

-----Original Message-----
From: WA OCP, peer advocacy and leadership in behavioral health [mailto:OFFICE-OF-CONSUMER-PARTNERSHIPS at LISTSERV.WA.GOV] On Behalf Of Wanda Johns
Sent: Tuesday, April 21, 2015 9:42 AM
To: OFFICE-OF-CONSUMER-PARTNERSHIPS at LISTSERV.WA.GOV
Subject: Healthcare Authority seeks webpage testers - NO experience necessary

Washington Healthplanfinder is looking for volunteers to test their new webpage.  They are hoping to find both English and Spanish testers.  Your participation could help ensure that information is easy to understand for all! There are Safeway or Fred Myer gift cards as a thank you. Please find information below.

Dear Potential Participant,

We’re looking for consumers to help test the Washington Healthplanfinder Qualified Health Plan enrollment process without premium payments being made to Healthplanfinder.  With help from consumer testers like you, we can make sure the messaging and design of Healthplanfinder clearly directs customers to pay their health and/or dental insurance company directly after Sept. 23, 2015.  We’re looking for English and Spanish testers to provide feedback on new screens that are scheduled to be available on www.wahealthplanfinder.org starting Sept. 24, 2015. 

Here are the details:

When:   We are requesting a 1.5 hour time commitment from each participant. You can choose from the following times:
-          Tuesday, May 12 at 9:00 AM, 11:00 AM, 1:00 PM or 3:00 p.m.
-          Thursday, May 14 at 9:00 AM, 11:00 AM, 1:00 PM or 3:00 p.m.
-          Tuesday, May 26 at 9:00 AM, 11:00 AM, 1:00 PM or 3:00 p.m.
-          Thursday, May 28 at 9:00 AM, 11:00 AM, 1:00 PM or 3:00 p.m.

Where:  Department of Enterprise Services (DES) Usability Study Lab
1500 Jefferson St. SE, Olympia WA 98501

What:  Use a mock version of Washington Healthplanfinder and provide feedback on new screens.  We will set up scenarios for you so that you will not need to enter in any personal information. We’re seeking your feedback only about the content of information on-screen. You will be video recorded so that this material can be used by the Washington Health Benefit Exchange to improve our website.

You won’t need to prepare anything before you come in. In return, we are offering gift cards to Safeway or Fred Meyer as an incentive for your time.

Please respond by Tuesday, May 5 by 5 p.m. by filling out this survey so we can schedule you in. We’d love to have your participation to help us to improve the consumer experience.

Thanks again!

Holly Wood           and         Nelly Kinsella        
360.688.7759                       360.688.7753

__________________________________________________________________________
Washington Health Benefit Exchange
 360-688-7759 | * holly.wood at wahbexchange.org  360-688-7753 | * nelly.kinsella at wahbexchange.org 

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